Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Simply the best
What do you like best about the product?
Simply customisable to any businesses individual needs
What do you dislike about the product?
Nothing to dislike, it's the best in class
What problems is the product solving and how is that benefiting you?
Easy and simple data repository and functionality to support sales team in their role
Using Sales Cloud as a partnerships manager
What do you like best about the product?
I like how customizable it is and how easy it is to get to records related to each other. The lightning experience is visually pleasant to look at and it is easy to navigate.
What do you dislike about the product?
I don't like that every time you click on something a tab opens but that's really the only complaint. I think the majority of our issues with sales cloud is a result of how it is set up and managed by operations rather than the product itself
What problems is the product solving and how is that benefiting you?
It is giving us a single source of truth to look at all of our prospects, customers and partners. It's valuable for us to have all of this information in one spot with clear relationships to each other.
Very intuitive and beneficial to managing my sales business
What do you like best about the product?
Ability to customize interface in a very simple manner that applies most to our business
What do you dislike about the product?
The only obstacles I have encountered were on the setup side, but I was easily able to go to Trailhead and find a module that walked me through the process of adding custom fields to an object.
What problems is the product solving and how is that benefiting you?
Able to have all of the sales data in one place and easily accessible to do my job on a day to day basis.
Comprehensive and flexible selling models easily managed and leveraged.
What do you like best about the product?
Multiple model approaches, top down and bottom up models, leveraging BI and industry data to help set objectives and goals at all levels of our organization and for our customer organizations
What do you dislike about the product?
The cost, our company works on smaller than normal margins, as often we need to leverage supplies from overseas and with our business worldwide. Otherwise, the product is good
What problems is the product solving and how is that benefiting you?
We need to tie our EDI driven business with our corporate and top down business strategies. Looking at how both methods allow the adjustments in future business.
Sales Productivity Program Manager
What do you like best about the product?
Sales cloud has allowed us to build strong sales processes and integrate a large set of applications that our teams need. I think it's great for large enterprises.
What do you dislike about the product?
It does require a set of engineers and sales operation systems analysts dedicated to maintain and enhanced your Salesforce instance. The same flexibility can be a double edge. If you have the wrong people in charge of sales cloud soon enough you will be managing a bunch of tech debt
What problems is the product solving and how is that benefiting you?
Sales workflows, asynchronous coaching, quoting, deal desk and contracting is all done in sales cloud. The fact that is all in Salesforce is incredible helpful for performance management
Lead solution engineer
What do you like best about the product?
Powerful and customizable we are able to track and automate all sales process with flows and with slack it is more powerful than ever. Our sales team loves it and highly recommend
What do you dislike about the product?
Offline acces for fiels sales, the cache is not sufficient for our sales operations since we have thousands of products catalogs using in remote areas, but in app exchange ee can find partners to solve it
What problems is the product solving and how is that benefiting you?
Sales Pipeline Management help sales companies manage their sales pipeline by tracking leads, deals, and opportunities. This can help sales teams prioritize their efforts and focus on closing deals.
Customer Data Management help sales companies manage their customer data, including contact information, communication history, and purchase history. This can help sales teams personalize their communication and provide better customer service.
Customer Data Management help sales companies manage their customer data, including contact information, communication history, and purchase history. This can help sales teams personalize their communication and provide better customer service.
Saleforce Sales is intuitive and essential for my daily work tasks.
What do you like best about the product?
Salesforce Sales Cloud allows me to stay organized. The data provided is essential in my role as Customer Sucess Manager. I can also check on sales and revenue from our reps.
What do you dislike about the product?
It is a bit cumbersome to get set up. It took us a while get set up and needed someone who has knowledge in setting up the service. Navigation can be challenging if you aren't sure where to go.
What problems is the product solving and how is that benefiting you?
Data hygiene is essential for us. Saleforce else all of our teams stay on track. It is also helpful in tracking renewals and be sales. Email tracking is also essential.
Company alignment
What do you like best about the product?
Easy to have the information you need in one place where team members can access what they need to be effective in their roles.
What do you dislike about the product?
I do not have any issues with sales cloud.
What problems is the product solving and how is that benefiting you?
Ensuring alignment and providing information to improve quality
Very intuitive and easy to use
What do you like best about the product?
The lightning experience has greatly improved the overall user experience with the new look and feel and also delivering more value with new features that makes the day to day tasks easier to accomplish for example pipeline inspection which is such a great feature that helps to dig deeper into the details of the opportunities allowing focused actions that will help with new business wins.
What do you dislike about the product?
The tool is great but coping with the many releases a year is difficult to allow proper time for new features evaluation, time to implement and foster solution adoption.
What problems is the product solving and how is that benefiting you?
Primarily monitoring and managing the sales pipeline. Also it helps our agreement lifecycle management leveraging the opportunities data and that is the great benefit to quickly generate contracts and get new businesses.
Easy to operate!
What do you like best about the product?
The ease of the program in assisting me on my everyday tasks. It is extremely user friendly and have been able to train older individuals who sometimes have a hard time with using new programs.
What do you dislike about the product?
I would like to find an easier way to make the notes section more visible. So that everyone in the office looking for client information can easily find our specific conversations.
What problems is the product solving and how is that benefiting you?
It allows everyone in the office access to follow up on clients leads and communication. Emails and other files are easily shared in one safe space for everyone to see.
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