Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Powerful but surprises around every corner
What do you like best about the product?
Giving the power to the users to run their own CRM operations.
What do you dislike about the product?
Roadblocks of new features due to licensing restrictions
What problems is the product solving and how is that benefiting you?
Using it for all CRM activities so the full spectrum if knowing who our customers are, leads, opportunities, etc consolidated into one place
Great software and functionalities but outdated UI
What do you like best about the product?
I like how full the functionality is and how precise I can forecast deals via the platform. I also find that prospecting through existing leads within the crm is far cleaner than other CRM's like HubSpot or Apollo.
What do you dislike about the product?
Lack of mobile optimization and outdated UI, I also disliked that many features such as dark mode were abandoned in 2020z
What problems is the product solving and how is that benefiting you?
It solves the issue of having a concise revenue organization that can accurately forecast and organize.
Sales Efficiency
What do you like best about the product?
The scalability, customizable, and the ability to adapt to changing workflows.
What do you dislike about the product?
It keeps it simple. Propexring to a sales cycle to establishing customer profile with just a click.
What problems is the product solving and how is that benefiting you?
Capturing a customers journey.
Using salesforce sales cloud as a complex nonprofit
What do you like best about the product?
With the proper planning and architecture, salesforce can produce amazing results.
What do you dislike about the product?
As a complex nonprofit with limited resources, no dedicated admin, and non-standard business model, customization has been a long difficult journey and continues to be in flux. Our results are mixed but we are optimistic!
What problems is the product solving and how is that benefiting you?
Salesforce helps track leads, membership, and projects, which benefits us through data consolidation and reporting.
Salesforce Business Analyst
What do you like best about the product?
Lead to opportunity conversion which is great
What do you dislike about the product?
Integration with managed packages not working well
What problems is the product solving and how is that benefiting you?
More leads
Everything works
What do you like best about the product?
Enjoy how once things are out in place and my team understand the CRM
What do you dislike about the product?
Currently not much seems very streamlined and organized to my liking on the data I have
What problems is the product solving and how is that benefiting you?
Keeping all the data in one place
Good cloud with lot of capabilities
What do you like best about the product?
Easy to use interface and customer 360 view.
What do you dislike about the product?
Complexity configuring the workfows and boundaries of the ux
What problems is the product solving and how is that benefiting you?
Providing one platform integrated with all systems .
Excellent experience for sales professionals
What do you like best about the product?
I have always found the Customization options to be very good.
What do you dislike about the product?
There isn't anything specific that I dislike.
What problems is the product solving and how is that benefiting you?
Creating consistency among sales teams
Good
What do you like best about the product?
Helpful to maintain relationship with clients
What do you dislike about the product?
Could be more customizable towards corporate clients
What problems is the product solving and how is that benefiting you?
Figuring out client's needs
Helps the sales team close deals faster.
What do you like best about the product?
With the AI now you know the customer better and can better sell targeted and accurate information.
What do you dislike about the product?
Requires data cloud to search within contracts.
What problems is the product solving and how is that benefiting you?
Offers assistance in the sales process
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