Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Sales Cloud is awesome!
What do you like best about the product?
Using Sales Cloud had helped us achieve 35% revenue growth. Couldn't be happier!
What do you dislike about the product?
We are just working on expanding our integrations.
What problems is the product solving and how is that benefiting you?
Sales Cloud keeps our sales team organized and informed.
The best way to organize your Sales
What do you like best about the product?
Sales Cloud is a very effective way to organize your entire sales processes.
What do you dislike about the product?
How hard it is to have a good workforce.
What problems is the product solving and how is that benefiting you?
Organizing the processes.
Helped us acquire 4x more customers
What do you like best about the product?
Complete view of customer, ability to customize, ability to push leads
What do you dislike about the product?
Nothing really that I dislike. The customization projects just take sometime because of need for developers.
What problems is the product solving and how is that benefiting you?
It can provide a more comprehensive view of customer transactions
Sales cloud - An amazing experience
What do you like best about the product?
Sales cloud helps our sales reps to sell effectively and bring business to our company.
What do you dislike about the product?
Sometimes over customization reduces speed.
What problems is the product solving and how is that benefiting you?
We don't need to use multiple tools outside salesforce. Sales cloud is one stop from lead to account to opp and quoting. Our business performance has increased.
Drove my business to top!
What do you like best about the product?
It helped me build the best flow for my salss pipeline
What do you dislike about the product?
It helped me with all I needed. In my opinion all works well
What problems is the product solving and how is that benefiting you?
Flow with the pipeline
Very configurable! Easy for business users
What do you like best about the product?
Configuration and business tools as well as reports and dashboards. I like Salesforce flow and invocable actions too, to call APIs. Finally the ability to build your own components and apps is nice.
What do you dislike about the product?
Not too much to dislike. Can be a little expensive but only if you're not using it to its full capability. Can be overwhelming to start with on options but the education helps
What problems is the product solving and how is that benefiting you?
Opportunity tracking, forecasts, account mapping, sales management, delivery engagement tooling. Making the sales team productive and good visibility to the teams.
Easy to learn
What do you like best about the product?
Extremely easy to pick up for all levels of our team. Low-no code solutions allow for a quick uptick
What do you dislike about the product?
People fear "salesforce" as being too large a program/daunting to learn
What problems is the product solving and how is that benefiting you?
Improved engagement tracking, to allow for increased coaching opportunities
Great Product and improved our business
What do you like best about the product?
The flexibility and ease of use it provides for our end-users.
What do you dislike about the product?
Some configuration can be complicated or come with an extra cost.
What problems is the product solving and how is that benefiting you?
Cutting down time to quote customers and increasing customer satisfaction.
Salesforce Sales Cloud leading the way
What do you like best about the product?
The power of Salesforce Sales Cloud for sales team is, in my opinion, 2nd to none. No system is perfect but with this solution the seemless management of a sales pipeline and managing accounts supported by the data rich reporting capabilities Sales Cloud supports the sales function from end to end. What further puts Salesforce ahead is the power of Data Cloud and AI which is enabled through the new Copilot Studio
What do you dislike about the product?
There is very little not to like about Salesforce Sales Cloud but if I were to be hyper critical is the lack of native dynamic org charts that can be used to visualize an overview of an account
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud enables our sales team effectively manage their pipeline but over and above that it's gives a view to all stakeholders internally (executives and delivery leads) of the opportunities and their statuses so that finances and project resources can be forecast proactively and accurately
Application Dev Technical lead
What do you like best about the product?
Salescloud lead management helping our agents to automatically assign and work
What do you dislike about the product?
Quite happy , no complaince yet. May be artificial intelligence on Salescloud can help with dealing opportunities better
What problems is the product solving and how is that benefiting you?
Solving lead management and helping agents in dealing and closing effectively
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