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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Chandler O.

A cleaning complicated but beautiful CRM

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
I like the ability to customize everything. Also the connectivity with 3rd party vendors is amazing.
What do you dislike about the product?
If there is an issue, it can be very hard to detect. Sometimes the feature logic doesn't quite click.
What problems is the product solving and how is that benefiting you?
It's keeping our data organized and actionable. It also allows us to create validation rules on data entry.


    Kapil K.

Awesome sales management change

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Transperency of sale pipelines across our org has been game changing for a global org like ours
What do you dislike about the product?
Licenses cost quite a lot for general users
What problems is the product solving and how is that benefiting you?
Top of the funnel lead capture


    Maria C L.

Salesforce Sales Cloud for everyone

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
It's very fast and intuitive, I recommend it 100%
What do you dislike about the product?
It's a little expensive so some small businesses can't subscribe with it.
What problems is the product solving and how is that benefiting you?
Keeping all my customers communications organized


    Higher Education

Great automation

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
The automations are great. Out of the box low code functionality is amazing for all!! Einstein Activity Capture has saved hours of logging emails.
What do you dislike about the product?
There is so much new stuff coming out every release that it gets overwhelming.
What problems is the product solving and how is that benefiting you?
Student engagements


    Manufacturing

Salesforce Sales cloud

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
All the relevant details about a costumer are in there and in one clic all the reps have their clients info
What do you dislike about the product?
Nothing is not working well with this solution. We use Salesforce from 10 years now.
What problems is the product solving and how is that benefiting you?
We have all our customer data in one spot. We are aware of all opportunities in the pipeline


    Shubham B.

Our sales team efficiency went up!

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
The ease to create fully automated processes to ensure there's no leakages in the sales funnel & the customisable reports!
What do you dislike about the product?
Nothing as such! The platform offers many customization options.
What problems is the product solving and how is that benefiting you?
To manage multiple leads and sorting it into an easy format.


    Consulting

A smarter why to help your clients

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
We utilize Salesforce Sales Cloud for multiple clients of ours. We appreciate the ease of use and it provides great value to us and our clients!
What do you dislike about the product?
The cost of the product is higher than some
What problems is the product solving and how is that benefiting you?
Allowing our clients in I track necessary parts of their business


    Victor F.

Operations Platform that is extensible

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
The flexibility that it offers both admins and developers
What do you dislike about the product?
Confusion about what products are available for what org types. It's too hard to know what's included with what you're paying for.
What problems is the product solving and how is that benefiting you?
Allows all of our users collaborate on deals and leverage previous engagements with an account. It streamlines most of the manual processes to speed up the pipeline.


    Rohan S.

An excellent and a versatile CRM tool for Businesses

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
We have been using the Salesforce Sales cloud and various other cloud for a while and we really like the flexibility, scalability to tool which satisfies a ton of requirements.
What do you dislike about the product?
Well sometimes the sales cloud has certain limitations in terms of solving tricky sales cases scenarios
What problems is the product solving and how is that benefiting you?
Sales cloud is solving the problem of the sales representatives where they can login to a single tool and maintain all the information under one roof.


    Sarada V.

Best CRM

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Easy to manage pipeline from leads to the opportunities
What do you dislike about the product?
Doesn't have out of box functionality to auto match leads against existing accounts
What problems is the product solving and how is that benefiting you?
Manage leads, accounts and opportunities