Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Khevana P.

Great CRM and Sales solution

  • August 17, 2022
  • Review provided by G2

What do you like best about the product?
Automation, Flexibility and different feature out of the box such as reports and dashboards
Additionally all the new roll outs give you point and click features to integrate with other systems, automate your business processes with flow and now cherry on the top are the AI features which helps and assist the team with their tasks and operations
What do you dislike about the product?
Some of the feature limitations such as you can`t schedule a joint report and few limitations
What problems is the product solving and how is that benefiting you?
More productivity in the overall sales process plus automated reports and dashboard make it really easy to keep track of the numbers and different measures/KPI


    Andréa A.

Great CRM

  • July 12, 2022
  • Review provided by G2

What do you like best about the product?
Easy to create and edit new fields for different kinds of objects, extremely customizable, intuitive and has good documentation.
What do you dislike about the product?
The reports should have more features and the possibility to include more row-level calculations and the possibility to report on files and attachments related to Opportunities. Also, the dashboards are quite limited.
What problems is the product solving and how is that benefiting you?
Salesforce Cloud is our core CRM and it can integrate with almost all our other tools. We use it to track our pipeline and the activities made through the other tools I mentioned.
Recommendations to others considering the product:
Be conservative when creating custom fields and layouts. It will be hard to manage later


    Tony T.

Rating Salesforce Sales Cloud

  • June 18, 2022
  • Review provided by G2

What do you like best about the product?
User Interface and integration of third party apps
What do you dislike about the product?
Customer care, sometimes they are not much responsive
What problems is the product solving and how is that benefiting you?
Basically a modern & innovative CRM. Salesforce Marketing cloud hsd been beneficial for our Marketing campigns
Recommendations to others considering the product:
Highly recommend salesforce. Salesforce can be benfecial regardless of how big or small the organization is. Salesforce Marketing Cloud is also a tool that can be useful for the organization.


    Construction

Acceleration with salescloud

  • June 16, 2022
  • Review provided by G2

What do you like best about the product?
Salesforce gives a sales person a guided journey and allows for collaboration to provide the best possible buyer experience.
What do you dislike about the product?
There's almost too much on the platform. It can be overwhelming if you are using all of the toys. Configure carefully and choose to walk before you run.
What problems is the product solving and how is that benefiting you?
Faster sales using real time data insights and collaboration


    latika a.

Salesforce - The Best sales cloud platform

  • June 16, 2022
  • Review provided by G2

What do you like best about the product?
Works seamlessly with flows and tools like Microsoft Power Automate.Uses Salesforce Data Cloud for a fuller customer view.
What do you dislike about the product?
There's heavy dependency on clean data, is not handled by salesforce. Also, set up some clouds is still complex
What problems is the product solving and how is that benefiting you?
Entire sales pipeline is implemented and using all its ilfeatired. Integrations with third party systems works amazing. It's highly Customisable as per the needs of the company and help and support is available readily


    Computer Software

Manage your sales process in one place

  • June 16, 2022
  • Review provided by G2

What do you like best about the product?
Customer data in one place allows a great 360 view of the customer
What do you dislike about the product?
Not the platform itself but some partner plugins support
What problems is the product solving and how is that benefiting you?
Allowing reporting and forecasting
Recommendations to others considering the product:
Do your due diligence safe harbour


    Facilities Services

I'll suggest them to use SalesCloud if they do have a business case where it suits best.

  • June 07, 2022
  • Review provided by G2

What do you like best about the product?
I do like the ease of automations you can create in Salesforce
What do you dislike about the product?
I don't like the limitations of Territory management
What problems is the product solving and how is that benefiting you?
In my case, I do help our clients onboard Salesforce misc clouds.
Recommendations to others considering the product:
Experience Cloud, COQ,


    Computer Software

Powerful CRM

  • April 07, 2022
  • Review provided by G2

What do you like best about the product?
Streamlined flow of lead to actual conversion data. Ability to extract information in multiple ways
The power of AI
What do you dislike about the product?
Some functionalities can be very dev driven
What problems is the product solving and how is that benefiting you?
Lead to sales conversion flow

Great metrics collected over a period of time


    Consumer Services

one of the best CRM

  • February 10, 2022
  • Review provided by G2

What do you like best about the product?
Salesforce CRM is easy to use we have different clouds, so we can utilize them according to our business
What do you dislike about the product?
some time lightning is a bit slow this cause us some trouble
What problems is the product solving and how is that benefiting you?
in other CRM we don NOT HAVE DIFFEERENT CLOUDS THATS A BEST THING ABOUT SALESFORCE
Recommendations to others considering the product:
NA


    Mohammad A.

Salesforce all the way

  • January 04, 2022
  • Review provided by G2

What do you like best about the product?
how easy you can access all files that you need and how can you update them as well.
moreover the ability to share documents between your coworker is amazing and time saving
What do you dislike about the product?
it is hard to use at the beginning and you need guidance on how to use it and even after a new update is being released I couldn't find any instruction on how to use it
What problems is the product solving and how is that benefiting you?
Sales agreement and management, creating solutions for partners and keeping their data safe and shared with employees. in addition of selling them our products