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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

Salesforce Sales Cloud as a powerhouse CRM platform

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
It provides wide range of features and functionality for Sales Teams for lead and opportunity management, sales automation , analytics and allow organizations to manage their entire sales process in one platform.
What do you dislike about the product?
Salesforce Sales Cloud is expensive for small businesses. It offers wide range of features, sometimes operating it can be overwhelming for some users.

Making it less expensive will enable small businesses to make use of Sales Cloud to enable their company growth.
What problems is the product solving and how is that benefiting you?
Lead and Opportunity Management: It streamlines the tracking and management of leads and opportunities, helping to boost conversion rates and sales efficiency.

Sales Process Automation: By automating repetitive tasks, it saves time and reduces errors, allowing sales teams to focus on strategic selling.

Data-Driven Decision-Making: Robust reporting and analytics provide insights into sales performance, enabling informed decisions and improved sales strategies.

Customization: The high degree of customization ensures that Sales Cloud can adapt to our specific needs, aligning with evolving business processes.

Integration: Seamless integration with other tools centralizes data and enhances collaboration, resulting in improved overall efficiency and customer engagement.


    Neeme P.

Business intelligence manager

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
It allows sales teams to have access to data and allows ops to connect data and flows together very efficiently and well
What do you dislike about the product?
Can sometimes tricky to connect and access
What problems is the product solving and how is that benefiting you?
Allowing for lead conversion tracking as well as forecasting tracking


    Christopher B.

User Friendly and Helpful

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Reporting features and dashboard creations to help sales pull data and get out to the field to sell and engage customers.
What do you dislike about the product?
Nothing comes to mind, looking forward to the AI integrations.
What problems is the product solving and how is that benefiting you?
We're able to delegate territories for our sales team easily and make sure team members only see the data they're supposed to.


    Firat D.

Best CRM eveeeer!!!!

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Lead-, Opportunity-,Account-,Contact-Management. In depth scoring and prospect tracking. Reports and Dashboards. Automations. Everthing basically :)
What do you dislike about the product?
Limitations of Licenses and Automations.
What problems is the product solving and how is that benefiting you?
Increasing Sales and ROI. Makes the life of Sales Reps easier


    Matheus R.

Awesome experience

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
The tool is very user-friendly and helps a lot in driving sales, generating data and predictability.
What do you dislike about the product?
I don't have many complaints about the tool, the big problem is the difficulty in motivating salespeople to input the data
What problems is the product solving and how is that benefiting you?
It helps me have more predictability in sales and lead qualification. The inspection funnel has helped a lot too


    Jocelyn D.

Manager of campaign operations

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Journey creation for marketing- helpful in lifestyle marketing
What do you dislike about the product?
Sometimes it takes a long time to process commands
What problems is the product solving and how is that benefiting you?
The customer journey in receiving communications


    Marketing and Advertising

Customization is so easy!

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud is so easy to customize to exactly what your organization needs to improve efficiency.
What do you dislike about the product?
There are so many options on how to customize Salesforce Sales Cloud taht sometime it is difficult to choose the best method.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud combines all data in one place and helps provide insights to that data.


    Kelly G.

Great for our business

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Useful tool for our sales team it allows our sales team to be more efficient. Works well for other part of our business as well
What do you dislike about the product?
Nothing negative to say. Salesforce cloud works well for our teams. Great tool.
What problems is the product solving and how is that benefiting you?
Better pipelines for our team to review and forecast


    Jessica A.

Incredible CRM-an invaluable part of my day!

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce Sales cloud has changed the way my employer managed sales! Personally I am learning to pass the administrator test because I can see how valuable it is for all businesses
What do you dislike about the product?
Nothing that I can think of comes to mind, it seems like everything is implemented or coming soon!
What problems is the product solving and how is that benefiting you?
Opportunity and general communications can be logged and serve as a history for accounts with high turnover


    Jorge E.

Great crm and best way to keep track of pipeline

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Notification and automation help the day to day
What do you dislike about the product?
Sometimes the pages load up to slowly or
What problems is the product solving and how is that benefiting you?
Keeping track of client interactions