Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Drive profitable sales
What do you like best about the product?
Effortlessly utilize the platform to boost sales throughout the organization.
What do you dislike about the product?
There can be excessive use of objects that generate too many clicks.
What problems is the product solving and how is that benefiting you?
Driving profitable growth
Our team uses sales cloud every day
What do you like best about the product?
Integration of all of the objects. Being able to track opportunities leading to revenue
What do you dislike about the product?
I would like forecasting to be decoupled with stage because it is not always a one to one relationship between the two. I've had to create a custom forecast field. There are also limits on how many quotas you can add (4 only). I wish there was more dynamic forecasting and quota categories.
What problems is the product solving and how is that benefiting you?
Sales performance metrics. And gaining insights.
I don't know of any other option
What do you like best about the product?
Simple, intuitive, powerful. I'm able to do what I need
What do you dislike about the product?
Difficult to get sales reps on board means low data quality
What problems is the product solving and how is that benefiting you?
Ability to have sales track and report on performance, look up previous customers and their engagement. Allow marketing to see progress
Everything you Need!
What do you like best about the product?
Sales Cloud allows for such great visibility and interaction around every part of the sales cycle.
What do you dislike about the product?
Sometimes simple things that could be highly beneficial are not implemented.
What problems is the product solving and how is that benefiting you?
Sales Cloud allows us to have single source of truth for all of our opportunity and order data.
Powerful low code automation
What do you like best about the product?
The ability to customize using no code to low code solutions. Modern user interface and accessibility on mobile. Can create automations to fit any business processes
What do you dislike about the product?
It is very pricey and extra costs for new features l. They sometimes put new features are released not fully baked. Also with the amount of customization you can d, org can get messy
What problems is the product solving and how is that benefiting you?
Main source of customer data that other systems can access. Automating sales processes for our agencies globally. It makes our teams productive all around departments
Mandatory tool for every Sales driven organisation
What do you like best about the product?
Guided journey for selling, having all in one place and ability to collaborate with others while having ability to easily modify sales journey to adjust to current market trends is a game changer
What do you dislike about the product?
License price should be more competitive in comparison to other cloud tools like Microsoft Dynamics. Unfortunately organisations are focused more on cost of ownership then on value
What problems is the product solving and how is that benefiting you?
We are big organisation spanned over multiple countries and Salesforce service cloud is allowing us to work together on cross boarder deals which also means that best people can work on the deal.
Best in class CRM
What do you like best about the product?
As a true system of record, you can stay fully up to date on how deals are progressing snf revenue forecasting
What do you dislike about the product?
Data cleanliness is critical to being able to fully leverage it
What problems is the product solving and how is that benefiting you?
Pipeline analysis and forecasting
Great Cloud based CRM platform
What do you like best about the product?
Simplicity of use, flexibility for customization, trendsetting CRM
What do you dislike about the product?
It can be costly for smaller organization
What problems is the product solving and how is that benefiting you?
It allows us to track our sales and find analytical insights
Productivity at hand!
What do you like best about the product?
Capability to integrate with other clouds
What do you dislike about the product?
You need good knowledge to configure it as you need.
What problems is the product solving and how is that benefiting you?
Onboarding of New Plans Journey
Sales Cloud is just awesome
What do you like best about the product?
The easy to use and configurability of the whole product
What do you dislike about the product?
That some features are rolled out to custom objects first but only come a lot later to Sales Cloud, e.g. dynamic forms
What problems is the product solving and how is that benefiting you?
Keeping an up to date view of our sales activities and the status of opportunities
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