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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Aida T.

A happy 🙂 Customer and. reseller

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
I like the dashboards and the Customer 360 one view. I can see everything that happened with a customer in one page, at the right time and with the proper channel
What do you dislike about the product?
I would like the price could be more affordable for startups companies, and maybe to have a freemium option to starting companies that have cash flow problems but a good potential.
What problems is the product solving and how is that benefiting you?
Productivity of the sales representative and lack of visibility of what is going on with the customer so now everything is easier and helpful for me as a manager


    Katherine M.

Sales Cloud Champion of 5 years!

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
It's ever-evolving features and functionalities that improve the ways of working for my sales team.
What do you dislike about the product?
The only thing I dislike is sometimes features are a bit complex to setup and implement.
What problems is the product solving and how is that benefiting you?
Easy forecasting and accurate reporting


    Mike O.

Sales cloud experience

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Cloud platform that scales to meet business needs. Low code and quick to market.
What do you dislike about the product?
It can be costly to maintain if not adopted well.
What problems is the product solving and how is that benefiting you?
Salesforce is an excellent CRM and we are looking to leverage the platform for additional operational functions.


    Navin G.

Extremely efficient and convenient Sales Experience

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Sales Cloud is extremely user friendly and has a lot if features that can help sales teams and sales rep to communicate and work with their customers in a better way.
What do you dislike about the product?
Sales could sometimes gives too many features that will create confusion with the sales reps while performing any tasks. Sales could can also have more features when it comes to reports and dashboards
What problems is the product solving and how is that benefiting you?
Sales cloud is helping my sales team to work efficiently and to forecast the sales tasks for future reference. Sales could has helped my team to increase their efficiency while working on any tasks.


    Higher Education

Director, Sales Operations

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Data, leads, contacts,Opptys , pipeline, forecast and so much more all together in one place! You don't have to be super technical and it's very intuitive from a flow and process design standpoint.
What do you dislike about the product?
Nothing! Sales Cloud is effective for giving insights and collect all the data we need to make smart data driven decisions!
What problems is the product solving and how is that benefiting you?
Insight into the whole 369 view of the prospect/customer journey.


    Anthony M.

Sales Cloud is an absolute game changer!!

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
The collaboration and automation created from within the cloud
What do you dislike about the product?
there are not a lot of features that i dislike with Sales Cloud
What problems is the product solving and how is that benefiting you?
It increased productivity, collaboration, and reduced many mundane tasks


    John F.

Sales Cloud for Cruising

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Streamline processes tailored for your business and drive productivity. Workflow & Process Automation.

It makes tue sales process faster.
What do you dislike about the product?
I have not found anything I did not like.
What problems is the product solving and how is that benefiting you?
Allows to track selling insights on low perfomers


    Pritam A.

Ruch featureset

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Sales cloud has a rich feature set helpful for any sales rep to operate and for organization to get insights
What do you dislike about the product?
Can have better out of the box integrations
What problems is the product solving and how is that benefiting you?
For commercial dedicated rep, it is is benefitting us customer relationships


    Jason S.

Sales Cloud For The Win!

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud enables our teams sell smarter and gives our managers insights that help drive our business forward to deliver on behalf of our customers.
What do you dislike about the product?
It's easy to get started but takes years to master. Be prepared to struggle a little but let the trailblazer community guide you to the answers you seek.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud helps answer critical questions about users of our B2B services. Sales team make detailed notes and share feedback that help product teams.


    Maciej D.

Have a CRM your own way

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce is a powerful platform that can be fully customized to your business needs. It's also constantly innovating so you alway use the best tech.
What do you dislike about the product?
It can be expensive although new editions were introduced recently to address needs of SMBs.
What problems is the product solving and how is that benefiting you?
CRM provides a 360 degree view of customer so you can focus more on interactions with your customers, than on admin.