Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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The best way to convert Opportunities in Sales!
What do you like best about the product?
Whether using standard resources in a small business or complex business logic in a large conglomerate, it's easy to deliver business value using the Salesforce sales cloud.
What do you dislike about the product?
I think Salesforce is doing a great job in the sales cloud, but there is still a lot of room to make code management and versioning more intuitive, easy and simple.
What problems is the product solving and how is that benefiting you?
All our sales logic is within the Salesforce sales cloud and this makes everything centralized, controlled and easy to adjust. No more lost offline spreadsheets or multiple disconnected systems.
Revolutionized the sales process
What do you like best about the product?
When leads are created by an intake team, information is easily passed to the sales team for opportunity review and updates. It gives the sales team insite into what the customer is looking for. It streamlines the sales process for easier work and better overview
What do you dislike about the product?
I haven't found anything I don't like about sales cloud.
What problems is the product solving and how is that benefiting you?
The sales process and overview for managers for better product planning
Sales team operation efficiency
What do you like best about the product?
Ease of use, easy to maintain, flows development, support
What do you dislike about the product?
Cost sometimes is tricky to understand, adoption might be challenging
What problems is the product solving and how is that benefiting you?
Customer information availability, eCommerce for B2B, service and case creation
Great CRM tool
What do you like best about the product?
Dashboards and reports that Sales Cloud allow you do.
What do you dislike about the product?
Generally nothing to dislike, except the complexity. However this totally depends on your consulting partner.
What problems is the product solving and how is that benefiting you?
Visibility, reporting, visual data at a glance - it eases my life a lot and saves my time.
Salesforce Sales Cloud as a powerhouse CRM platform
What do you like best about the product?
It provides wide range of features and functionality for Sales Teams for lead and opportunity management, sales automation , analytics and allow organizations to manage their entire sales process in one platform.
What do you dislike about the product?
Salesforce Sales Cloud is expensive for small businesses. It offers wide range of features, sometimes operating it can be overwhelming for some users.
Making it less expensive will enable small businesses to make use of Sales Cloud to enable their company growth.
Making it less expensive will enable small businesses to make use of Sales Cloud to enable their company growth.
What problems is the product solving and how is that benefiting you?
Lead and Opportunity Management: It streamlines the tracking and management of leads and opportunities, helping to boost conversion rates and sales efficiency.
Sales Process Automation: By automating repetitive tasks, it saves time and reduces errors, allowing sales teams to focus on strategic selling.
Data-Driven Decision-Making: Robust reporting and analytics provide insights into sales performance, enabling informed decisions and improved sales strategies.
Customization: The high degree of customization ensures that Sales Cloud can adapt to our specific needs, aligning with evolving business processes.
Integration: Seamless integration with other tools centralizes data and enhances collaboration, resulting in improved overall efficiency and customer engagement.
Sales Process Automation: By automating repetitive tasks, it saves time and reduces errors, allowing sales teams to focus on strategic selling.
Data-Driven Decision-Making: Robust reporting and analytics provide insights into sales performance, enabling informed decisions and improved sales strategies.
Customization: The high degree of customization ensures that Sales Cloud can adapt to our specific needs, aligning with evolving business processes.
Integration: Seamless integration with other tools centralizes data and enhances collaboration, resulting in improved overall efficiency and customer engagement.
Business intelligence manager
What do you like best about the product?
It allows sales teams to have access to data and allows ops to connect data and flows together very efficiently and well
What do you dislike about the product?
Can sometimes tricky to connect and access
What problems is the product solving and how is that benefiting you?
Allowing for lead conversion tracking as well as forecasting tracking
User Friendly and Helpful
What do you like best about the product?
Reporting features and dashboard creations to help sales pull data and get out to the field to sell and engage customers.
What do you dislike about the product?
Nothing comes to mind, looking forward to the AI integrations.
What problems is the product solving and how is that benefiting you?
We're able to delegate territories for our sales team easily and make sure team members only see the data they're supposed to.
Best CRM eveeeer!!!!
What do you like best about the product?
Lead-, Opportunity-,Account-,Contact-Management. In depth scoring and prospect tracking. Reports and Dashboards. Automations. Everthing basically :)
What do you dislike about the product?
Limitations of Licenses and Automations.
What problems is the product solving and how is that benefiting you?
Increasing Sales and ROI. Makes the life of Sales Reps easier
Awesome experience
What do you like best about the product?
The tool is very user-friendly and helps a lot in driving sales, generating data and predictability.
What do you dislike about the product?
I don't have many complaints about the tool, the big problem is the difficulty in motivating salespeople to input the data
What problems is the product solving and how is that benefiting you?
It helps me have more predictability in sales and lead qualification. The inspection funnel has helped a lot too
Manager of campaign operations
What do you like best about the product?
Journey creation for marketing- helpful in lifestyle marketing
What do you dislike about the product?
Sometimes it takes a long time to process commands
What problems is the product solving and how is that benefiting you?
The customer journey in receiving communications
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