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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Hugo C.

Salesforce Architect

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
The way we're the information is gathered and available. And who easy is to implement.
What do you dislike about the product?
The licences prices. They are more expensive that others
What problems is the product solving and how is that benefiting you?
Is in fact gathering all the information needed to show to the client


    Tiago S.

Sales increase productivity

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Gather all sales data in one place increasing productivity of sales reps.
What do you dislike about the product?
The standard Dashboards could be more advanced
What problems is the product solving and how is that benefiting you?
Including Ai


    LaTonya B.

Awesome Sales tool!

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
The cloud allows the seamless integration of customer information as the agents work through the buy flow. Having key customer and sale's information at your fingertips is the key to a successful sales tool.
What do you dislike about the product?
No complaints about the tool it has performed as expected.
What problems is the product solving and how is that benefiting you?
It is solving for the use of manual sales lead information on our organization.


    Ashley M.

Working smarter, not harder

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Email journeys reduce workload and automate outreach.
What do you dislike about the product?
Less customizable, making outreach feel a bit less personal
What problems is the product solving and how is that benefiting you?
Storing data about our customers and making it shareable across departments.


    Monika M.

sales cloud great

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
The Opportunity tracking and quote to cash flow
What do you dislike about the product?
Tight coupling between standard objects casing performance issues sometimes
What problems is the product solving and how is that benefiting you?
Range of Sales motions


    Jamie T.

Great CRM that is intuitive and ever-evolving

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
I really like the out of box features and how easy it is to get up and running and follow a lead all the way to a sale/client.
What do you dislike about the product?
The reporting is not always intuitive and can be hard to get the data out in a fashion that is easy to understand.
What problems is the product solving and how is that benefiting you?
Pipeline forecasting and tracking - gives us the ability to see in real time what our opportunities are.


    Higher Education

Amazing interface, great architecture

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
You can't beat the interface. It's very intuitive and so easy to find information
What do you dislike about the product?
I Guess sometimes you do want a bit more complexity and that can be annoying to build. Custom objects and lookups for annoying business processes are ugly and not user friendly.
What problems is the product solving and how is that benefiting you?
Obviously holding our information in an easy to use format. It also provides a way to easily report on it and view it in pretty dashboards. Overall ingestion of the data is great.


    Cyril H.

Sales Cloud has changed my life and the approach to the business for many of companies

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
It's ultimately useful for any business model, any company size, and the type of your business. I truly believe that it doesn't just help streamline the business processes in conjunction with data and AI, it makes the business processes digestible, easy-to-explore and excited
What do you dislike about the product?
This isn't possible to find drawbacks, this is a piece of art when it comes to Sales Cloud and its functionality
What problems is the product solving and how is that benefiting you?
All the problems connected to Sales Engagement(Sales Cadences and Sales Processes), Reports & Dashboards make data glowing and something nobody struggles with and finally: the CRM side, a place where all the data is seamlessly connected with other Platform features


    Amit B.

Legendary Product

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Amount of innovation Sales Cloud brings each release is top-notch. It has evolved and adapted to ever changing Sales Landscape
What do you dislike about the product?
How tightly primary objects are couples impacting performance at times
What problems is the product solving and how is that benefiting you?
Lightning pace sales


    vishal t.

Must have for awesome Sales!

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Sales Analytics!The platform provides robust analytics and reporting tools, allowing you to gain insights into your sales performance and make data-driven decisions
What do you dislike about the product?
Mobile Experience. Salesforce should Continuously improve the mobile experience to ensure that users can perform critical tasks seamlessly from their mobile devices is essential in today's mobile-first world.
What problems is the product solving and how is that benefiting you?
Its helping my clients streamline their leads, accurate forcasting, helping sales agents collaborate effectively thereby increasing the productivity of reps