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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Jimmy K.

Sales cloud evangelist, Product Owner of Ad Sales technology

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Ease of entering data, always available without downtime, proactively helping the sales team do research and focus on adding value instead of just entering the data
What do you dislike about the product?
Capabilities like CPQ are and additional license. They should be built in, right I to the offering. With Einstein bringing value, I think it should be able to help define best discount strategy for Product Owners like me
What problems is the product solving and how is that benefiting you?
Capturing programmatic as well as direct sales opportunities, deduplication of Accounts, Contacts and campaign bookings.


    Rut R.

Sales Cloud help me to maje rights decisions

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
sales cloud helps me keep my opportunities organized in a very simple way. I have alerts that remind me to follow up appropriately with my prospects and clients
What do you dislike about the product?
I would only add an improvement regarding the dashboards and filters that it allows me to have, only 3, I would like it to be expanded to 5
What problems is the product solving and how is that benefiting you?
helps organize the sales process and allows quick and simple monitoring of the sales team's activities


    Ilya C.

One of the best tools out here for Sales

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Sales Cloud gives you the ability to take your team on a journey, from Lead to Opportunities and all the features between like Accounts, Contacts, Quotes, Products.
What do you dislike about the product?
Nothing, I have been working on Salesforce for 14 years and my clients have loved all the features, the ability to store important data and integrate with different systems.
What problems is the product solving and how is that benefiting you?
Salesforce is tracking Clients, sales and activities for my clients in my personal business but for the company I work for its an amazing platform that presents comprehensive data to a staff of people that help to keep companies running on a day to day basis.

Its a tool that the staff live and operate and its the go to system for data. Having the information at ones finger tips enable people to serve their customers and to insteal confidence.


    Maryka B.

Love it

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud is easy to use for anyone.
What do you dislike about the product?
The downside of sales cloud is it has limits.
What problems is the product solving and how is that benefiting you?
Sales cloud allows our employees to streamleasly work through and monitor their leads.


    Christian D.

Sales Cloud is an integral part of our business.

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
We use Salesforce primarily for CRM capabilities, deal and pipeline management and campaign management
What do you dislike about the product?
I think relationship insights could be improved but not really anything to dislike
What problems is the product solving and how is that benefiting you?
CRM, deal and pipeline management


    Milan B.

Great B2B Sales Tool

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Sales Cloud is just the start and enables is to be build anything we want.
What do you dislike about the product?
Nothing in particular. Most things just work
What problems is the product solving and how is that benefiting you?
Mostly 'basic' things, eg. keeping track of our customers and opportunities.


    Computer & Network Security

Maximize sales experience, innovation, and simplicity

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
It's an amazing ecosystem within the big SFDC galaxy, so friendly and designed to build sales tools for the business, which makes the whole process simple and lets the reps focus on what matters the most!
What do you dislike about the product?
I would say the option to add some pop-up window with some help and instructions regarding the process that we as admins built.
What problems is the product solving and how is that benefiting you?
Let me focus on what the business cares about and wants. Also, let me focus on one platform and build many solutions, allowing the business to focus on the business and grow.


    Doug G.

Been doing Salesforce since 2001. It not only is the best CRM, it has provided a career path for me

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
The ease of use and adaptability. It has been a feature process in outer company for years
What do you dislike about the product?
Not many, but some old use practices haven't transitioned well
What problems is the product solving and how is that benefiting you?
Consistent processes to manage sales and track thenprogress


    Joanne L.

One of the most innovative and powerful CRM's in the world.

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
The Salesforce Sales Cloud is easy to use and configurable for any organization. Along with additional App Exchange Apps, there's nothing you can't do with this app!
What do you dislike about the product?
Sometimes there are constraints on how things work which is understandable but it can be frustrating at time when you want more customization that is specific to your company.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud is helping our customers keep all information all in the same place which is also able to speak to our systems according to what we need synced in between.


    Dan K.

Customized To You

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud excels in customization. It empowers our team to tailor the platform to our unique needs. From lead management to reporting, we've personalized every aspect, driving increased efficiency and sales results. The support is top-notch too. Highly recommended for customizing your sales operations.
What do you dislike about the product?
It's only as good as your data. Salesforce is taking steps to help integrate data in some of their newest offerings, but it still remains a challenge.
What problems is the product solving and how is that benefiting you?
It's giving us the central place to track all of our leads and opportunities to enable us to properly forecast what revenue we can expect.