Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Overall, I love sales cloud!
What do you like best about the product?
I love as a Salesforce admin that the platform is so customizable and easy(ish) to learn and maintain. Using the features to improve my end users productivity. I have not used any competitior to Salesforce, but I have heard that they cannot keep up with the innovations Salesforce comes out with 3 times a year.
What do you dislike about the product?
There are not many downsides, but I would have to say as a admin the Setup for the backend is outdated and could use a refresh. Some things can be hard to find.
What problems is the product solving and how is that benefiting you?
We use Salesforce for lead management and opportunity management.
Salesforce Administrtor for 5 years from Zero to Hero
What do you like best about the product?
Automation and Visibility and the posibility to display information according to the user so that he or she, can make faster and better decisions of their sales
What do you dislike about the product?
Mobile App is very dificult to use. User cant make fast updates or oportunities
What problems is the product solving and how is that benefiting you?
Sales cloud is helping sales reps to male better decisions to create the perfect opportunity for client. With the automations of slesforce and Flow, We as admins can create apps or help the user to concentrate in what the sales rep is better at,
They do not have to be busy to maintain the entire time their opportunities or contacts. with custom buttons and actions we help them to make updates across the platform with a single click.
They do not have to be busy to maintain the entire time their opportunities or contacts. with custom buttons and actions we help them to make updates across the platform with a single click.
Sales cloud changed the way I worked
What do you like best about the product?
The ability to see all the information about my customer interactions in one place is critical to anyone in business nowadays to meet the way customers expect us to interact.
What do you dislike about the product?
Sometimes the pages can be too crowded with information making it hard to find what you are looking forward if the instance is setup this way.
What problems is the product solving and how is that benefiting you?
Sales cloud helps me plan my days and strategize my weeks better. Knowing my customers and keeping that info available anytime anywhere is crucial.
Excellent solution by the best suited to offer it
What do you like best about the product?
The rate, in functionality growth, has enabled and empowered Users in all levels to utilize progress and the collective vision of a forward looking company.
What do you dislike about the product?
I can't say that I have a dislike for this tool.
What problems is the product solving and how is that benefiting you?
A large problem that faces many company's, is gaining User buy-in. With this Cloud we are seeing less and less of this.
I am writing this review based on my experience
What do you like best about the product?
Salesforce sales cloud is looks like a perfect solution of sales
basically by doing little customization we can mold any business requirement into a salesforce business solutions.
basically by doing little customization we can mold any business requirement into a salesforce business solutions.
What do you dislike about the product?
I don't have any personal opnion on this but personally I don't like that javascript error sometimes that error come's even my internet connection was stable enough to handle all my work.
What problems is the product solving and how is that benefiting you?
Salesforce sales cloud solving many day to day business related problems basically mostly the problem arise is that when any business got lots of leads lost all thier bulk data messed up.
or they are not able to do follow ups to thier customers and even don't respond timely on case raise.
or they are not able to do follow ups to thier customers and even don't respond timely on case raise.
Elevate your company with Sales Cloud
What do you like best about the product?
Sales Cloud offers comprehensive tools that help us with the management and optimization of our sales processes. It enables me to automate the sales process, followed by leads and opportunities for my sales team. Most importantly, the fact that it has the ability to integrate third-party applications, together with the powerful reporting and analytic features, is key to functionalities that fasten decision-making for my team.
What do you dislike about the product?
It can be relatively expensive, especially for smaller businesses. The pricing structure is not budget-friendly.
What problems is the product solving and how is that benefiting you?
Automated Workflows, the insurance industry involves numerous repetitive tasks, from quoting policies to processing claims. Salesforce Sales Cloud allows for the automation of these workflows, this reduces manual errors thus improving efficiency. This lowers our operational costs and enhances productivity.
Versatile user access controls
What do you like best about the product?
We love the ability to tools like Lighting Pages with dynamic components that allow us to really customize each users experience
What do you dislike about the product?
I guess the main downside is that the pace of change is so hectic that sometimes it leaves you breathless. It's hard to really identify that as a detractor, though.
What problems is the product solving and how is that benefiting you?
Our org is made up of tons of custom development, which is one of the beautiful things about Salesforce. There's literally a way to manage anything, absolutely anything!
The bread and butter for any sales org
What do you like best about the product?
Below are the things i love using in salesforce.
Lead Qualification process
Setup and Scaling
Setup of the sales process
opportunity management
Sales Console
CCaaS Implementation
Lead Qualification process
Setup and Scaling
Setup of the sales process
opportunity management
Sales Console
CCaaS Implementation
What do you dislike about the product?
Sales Console is the one big hurdle for the sales folks to transition to. The regular app with the tabbed interface is way more easier to use. The console should have this tabbed option as optional
What problems is the product solving and how is that benefiting you?
Getting away from Excel sheets. Automating tedious administrative tasks. Focusing on sales more. One-stop shop for the sales. Single source of truth. Real-time analytics.
Best B2B Sales CRM!
What do you like best about the product?
- best in class lead gen, forecasting and pipeline management features
- integrations!
- integrations!
What do you dislike about the product?
UX and UAM customization can be more complicated than necessary
What problems is the product solving and how is that benefiting you?
Unifying pre and post-sale customer data to provide a single source of truth, which is a huge benefit because the data in Sales Cloud helps guide our GTM decision and constantly evolve our strategy
Small org approved!
What do you like best about the product?
Just needed a small contact management interface and this fits the bill! Able to log calls and store pertinent customer data and report on it!
So user friendly I don't need a developer degree to format it!
So user friendly I don't need a developer degree to format it!
What do you dislike about the product?
Finding that some of the features we need as we expand are only available in other clouds and requires more licenses.
What problems is the product solving and how is that benefiting you?
Tracking activity with buyers and loading calls to make.
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