Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Excellent tool to manage sales processes
What do you like best about the product?
Sales processes
Automation in lead assignment
Approval processes
Reporting
Conversion of leads into accounts and opportunities
The ability to use them in BUC and B2B models
Automation in lead assignment
Approval processes
Reporting
Conversion of leads into accounts and opportunities
The ability to use them in BUC and B2B models
What do you dislike about the product?
I feel that there could be more than one lead assignment process.
What problems is the product solving and how is that benefiting you?
More than one lead assignment process
I’m a Salesforce Admin/Analyst introducing efficiency
What do you like best about the product?
Ease of use, friendly UI, ability to customize,
What do you dislike about the product?
Not all features can be done in lightning (some features are still in classic)
What problems is the product solving and how is that benefiting you?
It helps stakeholders be more productive
Salesforce Sales Cloud Complete Solution
What do you like best about the product?
Sales Cloud has the 360 view to manage all clients for a business. Nothing is really needed other than customizing wording and branding.
What do you dislike about the product?
It has so many features people are nestly using it all.
What problems is the product solving and how is that benefiting you?
360 view of the client base without using external systems
Sales Cloud is the most versatile, user-friendly, and scalable sales solution on the market.
What do you like best about the product?
Although the out-of-the-box functionality will be an enormous asset to any organization, the ability to almost infinitely customize the platform to your specific business' needs is an enormous asset.
What do you dislike about the product?
There is simply so much going on; so much functonality, features, options, etc.; that it can be difficult for new users to really get the best value out of the platform.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud ensures that everybody on the team, and across the company, is relying on a Single Source of Truth; ensuring that we all hav the same up-to-the-minute data.
Great tool for any business
What do you like best about the product?
Salesforce Sales cloud is very versatile and essentially accomplish whatever I can think of.
As a implementation partner, we see many use cases and solutions that greatly benefit our clients.
As a implementation partner, we see many use cases and solutions that greatly benefit our clients.
What do you dislike about the product?
With a complexity comes the issue of adoption and data entry. At times, it can be difficult to maintain proper data quality without the right tools. Adoption can also be difficult if transitioning from another platform that has different processes.
What problems is the product solving and how is that benefiting you?
Having a centralized database of customers and getting a a full 360 view of everything about them.
It also helps track exactly where each client is in our pipeline and how to best interest with them.
It also helps track exactly where each client is in our pipeline and how to best interest with them.
Longtime user
What do you like best about the product?
It's automation capabilities and AI capabilities using Einstein
What do you dislike about the product?
It is sometimes slow and needs to be fine tuned
What problems is the product solving and how is that benefiting you?
AI is helping me capture proactive actions
Reliable ROI
What do you like best about the product?
The best thing about sales cloud is ability to track interactions with customer and no one to follow up with them. It gives an amazing opportunity to know where each deal is at and what needs to be done next door to close the deal or take next step for the customer. For example, all your activities and interactions I captured in one place allowing customers to know what has been done and what is best to do next.
What do you dislike about the product?
At times, it could be difficult to get used to all the data entry and to remember to capture what has been done. But for the other mini automation tools that one can use to facilitate that task.
What problems is the product solving and how is that benefiting you?
Our village to keep track of all the sales at which stage they are the amounts, and what to do next with the client and in how to close the deal faster, and to understand what needs to be done
Salesforce Sales Cloud is Awesome!
What do you like best about the product?
All of it's use cases. Easy to navigate and fully utilize.
What do you dislike about the product?
Not too much to dislike. I honestly can't think of anything to dislike
What problems is the product solving and how is that benefiting you?
It's helping us get more knowledgeable with sales and next steps.
I love Sales Cloud
What do you like best about the product?
I work in Education. The Salesforce Sales Cloud creates a connection with our students as well as our businesses.
What do you dislike about the product?
No I do not dislike this product . This product works well for my company. It could be better for admin to have some ability to do mote mapping from external eis.
What problems is the product solving and how is that benefiting you?
I would like to see widgets for lead scoring. I would also love more widgets if at all possible. More free app is highly encouraged l. I will also like flows that a native to lead.
Sales Cloud
What do you like best about the product?
It has transformed how we do student recruitment using Sales Engagement to drive our Recruiters daily work.
What do you dislike about the product?
Opportunities can't exist with Leads. So it makes it difficult to track the progression of a prospective customer to a Contact.
What problems is the product solving and how is that benefiting you?
Allowing our enterprise to see visibility into cross department data. It is bringing all our prospective student data into one place.
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