Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Fantastic
What do you like best about the product?
The ability to automate business processes.
What do you dislike about the product?
The user interface can be tricky to navigate for new end users.
What problems is the product solving and how is that benefiting you?
Customer segmentation. Data analysis and visualization.
Salesforce Sales Cloud is intuitive in its solutions for a fickle sales team.
What do you like best about the product?
How well it plays nice and integrates with other apps. We have a large tech stack at our company that spans multiple different departments, and we are still able to track information around the company.
What do you dislike about the product?
If I had to choose something, its the fact that you have to get extra licenses for every new feature that is introduced. I wish there were more combination options for common things.
What problems is the product solving and how is that benefiting you?
It allows me to get the data and analytics necessary as a sales enablement professional to properly know the KPIs and pipeline of my reps, allowing me to choose the correct things to work on with the sales team.
Sales Cloud Increase Efficiency
What do you like best about the product?
Lead and Opportunity management
Account and contact management
Account and contact management
What do you dislike about the product?
I think everything great comes with a cost. Could be expensive sometimes but it's a good investment
What problems is the product solving and how is that benefiting you?
ability to knowledge all opportunities our clients have and manage them
Salesforce keeps everything in one place
What do you like best about the product?
I have actionable data at my fingertips all coalesced into a single pane of glass.
What do you dislike about the product?
There is so much data that sometimes it's hard to find the signal in the noise
What problems is the product solving and how is that benefiting you?
I can see high level reporting for my entire team and manage workflows easily.
Empowering Businesses for Success
What do you like best about the product?
There are no limts on what you can do using this solution. As a customer for many years, we have utilized all that it offers and yet we still ask it to do more and it DELIVERS! Provides a hub for managing customer interactions. From lead generation to closing deals, it streamlines the entire sales process. With Sales Cloud, we gain a comprehensive view of each customer. Access their history, preferences, and communication records—all in one place. This knowledge empowers our sales team to personalize interactions and build stronger relationships. The platform excels at lead management. We can track leads from initial contact to conversion, ensuring no opportunity slips through the cracks. Automated lead scoring helps prioritize high-potential prospects. Sales Cloud’s pipeline management tools allow us to visualize opportunities, forecast revenue, and allocate resources effectively. Sales Cloud isn’t just about managing data—it’s about boosting productivity and collaboration. It automates repetitive tasks like data entry, follow-ups, and reminders. Salesforce Sales Cloud isn’t just software; it’s a strategic partner for our business. It empowers our sales teams, enhances customer relationships, and drives growth. If you’re serious about elevating your sales game, Sales Cloud is your secret weapon!
What do you dislike about the product?
The only item we had challenges on is the Task object's limitation on rich text fields. Many of our sales team would like to add URLs or tables into their tasks but are unable due to the restriction. I'm sure in the future that Salesforce will allow this.
What problems is the product solving and how is that benefiting you?
Storing all of our wealth clients information. Using API's to retrieve and send client data to highly secured bank and custodian platforms. The ability to retrieve real-time data and the ability to make decisions is critical for our business.
Sales Cloud
What do you like best about the product?
Streamlining and automating sales process. Ability to build dashboards and reports and have executive reporting at the glance. Get 360 view of your customers. Manage territories easily with ETM.
What do you dislike about the product?
Administration needs full time skilled professionals. Lead management could get more streamlined. Enterprise territory management reporting cand be clunky. User guidance can be challenging.
What problems is the product solving and how is that benefiting you?
Lead management, Account and lead assignment, sales activity tracking, deal tracking, progression and management, territory management. It provides at a glamce view of prospects and customers.
One stop shop for sales success
What do you like best about the product?
Sales Cloud enables my team to have all of their clientand opportunity information at their fingertips. As a sales leader I love that I have progress data that is both easy to compile and share.
What do you dislike about the product?
Data entry is the number one complaint from my reps. However, we all know the data "out" is only as good as the data "in" so we are working on ways to customize the experience to make things less manual and more manageable!
What problems is the product solving and how is that benefiting you?
Sale Cloud is helping us form a big picture of our client's life cycle. We are able to forecast expected growth and prepare for large deals due to the runway opportunities provide. We also have been able to keep a pulse on the health of our business and identify areas of concern proactively through the use of Sales Cloud.
Sales made easy
What do you like best about the product?
The simplicity to configure to our unique sales process and to allow an easy sales flow for contact centre and field teams, we are able to quickly adapt the system to allow for the best sales experiences
What do you dislike about the product?
That is a very difficult question to answer, the only think could maybe improve is some better integrations with service
What problems is the product solving and how is that benefiting you?
Visibility, we have come from multiple different sales people using different forms of customer tracking this allows for 1 unique view of our customer
Sales cloud yes!
What do you like best about the product?
Makes it easy to pull data on our sales. We also love the reporting.
What do you dislike about the product?
A lot of times the customer records can be a little too complex, we need a better UI.
What problems is the product solving and how is that benefiting you?
Keeping our sales information clean on our key accounts. Helping us track a lot of our new leads.
I love Salesforce Sales Cloud
What do you like best about the product?
It's easy to use, it is quick and reliable and I love how it can organize data
What do you dislike about the product?
I still have a lot to learn but overall I love it!
What problems is the product solving and how is that benefiting you?
Organizing and tracking data
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