Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
from
and
External reviews are not included in the AWS star rating for the product.
I like have all my tools together
What do you like best about the product?
That I can spilt my screen and see all of my customer data as well as Knowledge management and guided steps. This really helps my data entry team to be efficient and effective in delivering high quality customer Service.
What do you dislike about the product?
I wish I could have more block and tabs to display more information in real time.
What problems is the product solving and how is that benefiting you?
The tool empowers my team to be able to make informed decisions
Sales Cloud helps our sales teams and management win more and stay on track
What do you like best about the product?
We've been on Sales Cloud about 5 years now, and while it's been a maturity process, it has helped us in many ways out of the gate. As an admin and integration lead, I've seen huge value the platform brought to our company and the reps we work with by having more of our internal and third-party tools share data with one another. We've been able to create a much more connected Sales user experience, leading to better insights and tracking of opportunities, and ultimately leading to positive sales efficiency improvements.
What do you dislike about the product?
The learning and adoption curve was a challenge for us. We had internal teams supporting divisional CRMs, but when we jumped onto Sales Cloud we came together across divisions for the first time. Not having in-house Salesforce knowledge wasn't a hindrance forever - we initially relied on consulting partners to help us design and implement - as we were able to skill-up our CRM team and eventually became self-sufficient. Now we are able to customize and enhance our Sales user experience on our own and it feels great.
What problems is the product solving and how is that benefiting you?
Territory assignment management and automation are easier for us, now that Sales Cloud has become our source of truth for this area. We've also improved tracking and win rate on our pipeline with Sales Cloud's opportunity management features combined with some reporting and integrations to enterprise systems we've built. Overall, it augments our sales process in many ways and helps us tie together lead and opportunity information we didn't previously connect very well.
Excellent experience with the platform
What do you like best about the product?
The platform is stable, customizable, and easy to use for all types of businesses.
What do you dislike about the product?
The customization possibilities can make the platform complex if not well implemented.
What problems is the product solving and how is that benefiting you?
The platform provides a unified view of the customer throughout the entire lifecycle.
Sales Cloud = Best Cloud
What do you like best about the product?
Sales Cloud is an interactive tool that helped bring collaboration and connectivity to our CRM.
What do you dislike about the product?
Sales Cloud is an amazing tool, but it isn't the easiest to alter to individual orgs. Sometimes creating your own app is the best solution.
What problems is the product solving and how is that benefiting you?
It brings all of the tools our team uses to define lead scoring and use pipelines analytics.
Sales Cloud is a robust CRM for both admins and end users.
What do you like best about the product?
Customer service, quick response and solutions.
What do you dislike about the product?
Can't thinking of anything at the moment
What problems is the product solving and how is that benefiting you?
Lead generation, tracking and forecasting
Capable of handling sales solutions.
What do you like best about the product?
How all the objects are connected and how it helps address customers needs.
What do you dislike about the product?
Too many automation makes it slower sometimes.
What problems is the product solving and how is that benefiting you?
Anything related to sales and crm.
AGM Infra Solutions
What do you like best about the product?
Most efficient, robust & scalable.
Easy to use.
Easy to train & deploy
Our Team has been using Salesforce Cloud for the past few years. Great experiwnce
Easy to use.
Easy to train & deploy
Our Team has been using Salesforce Cloud for the past few years. Great experiwnce
What do you dislike about the product?
None at this monentto dislike about Salesforce Sales Cloud
What problems is the product solving and how is that benefiting you?
We have only used few of the products in Salesforce due to customer needs. Yet to do a 360 degree
Sales Cloud is a great acquisition for any process complied company!
What do you like best about the product?
The best thing with Sales Cloud is that it is the greatest tool if your company is centered into reliability and is worried about being able to track and manage all it's data into one central system, using intelligence and technology to generate revenue!
What do you dislike about the product?
Sometimes you have a need for a feature, that's being requested for long, and still have no delivery date for that native feature. But still, you're able to develop that feature yourself.
What problems is the product solving and how is that benefiting you?
Generation and management of opportunities, with tracking of my upcoming pipeline, like no other CRM does. I can have a dashboard with everything I need and develop my reports.
Salesforce developer
What do you like best about the product?
The overall usability of the platform and being able to customize to our users preferred setups.our users love to have as much possible customized to their specific needs not always a bad thing but can be a bit much to manage.
What do you dislike about the product?
Not a knock on the platform more a knock on us wrangling our users. The flexibility mentioned above can be a bit too much as users want their own setup totally customized.
What problems is the product solving and how is that benefiting you?
It streamlines access to the needs of our sales team and gives them everything they need to be successful in one easy place that is local to them and ready to be accessed at thier desire
Amazing opportunity to learn
What do you like best about the product?
Sales cloud helps my company to enable sales engagement and enablement. It is awesome to know about the leads opportunities.
What do you dislike about the product?
I believe it can be more reactive in terms of automation.
What problems is the product solving and how is that benefiting you?
Enabling me to create Sales reporting and dashboards and helping in decision making.
showing 4,331 - 4,340