Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Sales made easy
What do you like best about the product?
The simplicity to configure to our unique sales process and to allow an easy sales flow for contact centre and field teams, we are able to quickly adapt the system to allow for the best sales experiences
What do you dislike about the product?
That is a very difficult question to answer, the only think could maybe improve is some better integrations with service
What problems is the product solving and how is that benefiting you?
Visibility, we have come from multiple different sales people using different forms of customer tracking this allows for 1 unique view of our customer
Sales cloud yes!
What do you like best about the product?
Makes it easy to pull data on our sales. We also love the reporting.
What do you dislike about the product?
A lot of times the customer records can be a little too complex, we need a better UI.
What problems is the product solving and how is that benefiting you?
Keeping our sales information clean on our key accounts. Helping us track a lot of our new leads.
I love Salesforce Sales Cloud
What do you like best about the product?
It's easy to use, it is quick and reliable and I love how it can organize data
What do you dislike about the product?
I still have a lot to learn but overall I love it!
What problems is the product solving and how is that benefiting you?
Organizing and tracking data
Salesforce Sales Cloud
What do you like best about the product?
Salesforce Sales Cloud is customizable and robust. It allows me to set it up in a way that works and grows with my business.
What do you dislike about the product?
Sometimes must have functionality doesn't get prioritized of it isn't related to hot button topics.
What problems is the product solving and how is that benefiting you?
We use Salesforce as our core system and allows us to have so many things all in one place. Our teams productivity is greatly increased by reducing the time they are context switching.
Amazing CRM allowing for productivity and alignment
What do you like best about the product?
Intuitive, allows customization to connect between customers and users. It's scalable
Can puvot
Can puvot
What do you dislike about the product?
There is not a flow button that automatically creates an apex trigger
Mobile needs to
Mobile needs to
What problems is the product solving and how is that benefiting you?
Keeping sales and sales interactions in one place.
Try a proposal activity.
What do you like best about the product?
It is easy to start and understand for any customer, so you can proceed with the use smoothly. In addition, the function is easy to use, simple and very easy to understand.
What do you dislike about the product?
For small customers and customers with low unit price of handling products, the usage fee may delay the decision. There is no doubt that it is very expensive compared to other products in Japan.
What problems is the product solving and how is that benefiting you?
Sharing customer information with other members of the company. Specifically, we use it to share information about prospective customers acquired by marketing members with sales members.
Perfect CRM
What do you like best about the product?
Salesforce Sales Cloud is an effective tool to manage and grow pipeline and offers so many features to help users from marketers to sellers to CSMs to better understand our client journey. It is also an incredible platform for our development and technology team to create solutions to support our business
What do you dislike about the product?
I don't know of any downsides...it is an amazing platform.
What problems is the product solving and how is that benefiting you?
Our sales learners use the insight from the opportunities and customer accounts to help grow the business, find the white space and support sellers to close deals
Why I’d recommend Salesforce Sales Cloud
What do you like best about the product?
Better reporting capabilities and also helps to keep your data clean. I appreciate that I can quickly run reports to check my teams progress across the week. .
What do you dislike about the product?
There are so many different features that I don't think I've properly familiarized myself with. I often find myself continuously coming back to feature I am most comfortable with.
What problems is the product solving and how is that benefiting you?
Managing our total business pipeline and forecast and increasing overall accuracy. This allows the team to focus on sales more than discussing forecasts on a daily basis.
Life changing software for a small company
What do you like best about the product?
Centralized data for our sales team has transformed the way we sell, communicate with clients and analyze data
What do you dislike about the product?
I really wish there were more announcements when something would change on the native SF platform.
What problems is the product solving and how is that benefiting you?
It's provided for internal solutions (communication), and solved major delays between our sales team and other departments. It's also created a more cohesive communication system between sales reps and avoided overlap with clients
Optimize your sales team with Sales Cloud
What do you like best about the product?
Intuitive tool that organizes client data as well as manage internal sales process.
What do you dislike about the product?
If not configured correctly, you find yourself clicking to much.
What problems is the product solving and how is that benefiting you?
Sales cloud solves the problem of using multiple 3rd party systems. Sales cloud is an all in one tool that manages my client engagement, forecasting and quota.
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