Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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There are a lot of factors like cost but it is pretty good.
What do you like best about the product?
The flexibility to interact with many partners to create integrations between systems.
What do you dislike about the product?
It can be difficult to wait for an admin to make changes
What problems is the product solving and how is that benefiting you?
I sight i to what sales are happening and tracking my customer afterwards
Powerfull but slow
What do you like best about the product?
It is a powerfull tool that helps to overview whole business sales process and its kpis
What do you dislike about the product?
High entry level. Sometimes really slow. Horrible/missing readable for user error handling.
What problems is the product solving and how is that benefiting you?
Improve kpis control. Improve sales processes
Sales Cloud has really robust features but is also lacking without spending a lot more money.
What do you like best about the product?
I work a lot with accounts and opportunities and we have a lot of customization built around both. I'm currently building out a new aspect of our business and have found it quite easy in a lot of ways to just jump right in without upsetting what we already have going on. The reporting features are fairly robust, especially with the ability to create custom report types.
What do you dislike about the product?
While I've been building out a bunch of new features I've also come across how limited some parts of Sales Cloud are. For example, the available visualizations for reports and even dashboards are quite limited in what they can show. Of could this would greatly inprove with adding in Tableau, but we don't currently have any licenses. Also, I attended a session at TrailblazerDX that discussed all sorts of things that could be done through the Salesforce mobile app only to discover that the lion's share of those features were also behind a paywall.
Given that there is basically zero support for Salesforce Lightning on mobile browsers, myself and especially my users are very limited in how they can interact with Salesforce without access to a laptop or tablet.
Given that there is basically zero support for Salesforce Lightning on mobile browsers, myself and especially my users are very limited in how they can interact with Salesforce without access to a laptop or tablet.
What problems is the product solving and how is that benefiting you?
We are a service based business that closes on multi-year contracts. We primarily use opportunities and track the stage of the deal and prioritize the most likely and most profitable. We also have an agriculture side of the business that primarily uses Sales Cloud to track account interaction for buying grain directly from producers.
Sales cloud
What do you like best about the product?
Many ready to go to market solutions to deployed that are available out of the box
What do you dislike about the product?
On sales cloud, terriotry management needs to be improved
What problems is the product solving and how is that benefiting you?
Sales cloud enables our salesforce users to get the customer information and sale our products
Special review
What do you like best about the product?
Easy for port solutions over, the nimbleness is helpful.
What do you dislike about the product?
Not clear on how the pricing is determined.
What problems is the product solving and how is that benefiting you?
The workflow solution provided our team a good tracking and monitoring mechanism.
Marketing cloud and cdp
What do you like best about the product?
Faster integration with Mulesoft for MC and CDP
What do you dislike about the product?
Connectivity issues
Api differences.
Different connectivity for cdp and mc
Api differences.
Different connectivity for cdp and mc
What problems is the product solving and how is that benefiting you?
Customer marketing and segmentation
Sales Cloud Helps
What do you like best about the product?
It helps add organizations and forescasts into our business opportunities and closed deals
What do you dislike about the product?
some of the SaaS features amiss the mark on some requests
What problems is the product solving and how is that benefiting you?
Helps see all our sales and opportunities in a single location across all of our markets
Sales Cloud review
What do you like best about the product?
Simplifying the sales pipeline. It's great.
What do you dislike about the product?
I wish it were a little more intuitive but it's still works just fine.
What problems is the product solving and how is that benefiting you?
Relationship management, sales process.
Amazing stuff with an expanding set of features you’re nickle and dimed into buying
What do you like best about the product?
It's the best CRM - integrations and ease of use and customization and ecosystem in people partners and software
What do you dislike about the product?
Nickle and dining new features for more pay instead of simply making Salesforce better
What problems is the product solving and how is that benefiting you?
Our customer data, and Project management app
Good
What do you like best about the product?
Einstein makes it have a lot of potential
What do you dislike about the product?
Response time is a big too much at times
What problems is the product solving and how is that benefiting you?
Email Optimization times are easily gathered
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