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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Ryan H.

WE LOVE SALESFORCE!

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
All of our data in one centralized location, makes our data model streamlined and efficient!
What do you dislike about the product?
Seasonal releases that miss fixing highly upvoted topics that would be extremely helpful for our business!
What problems is the product solving and how is that benefiting you?
Patient and opportunity pipeline to increase revenue!


    Karen C.

Streamlines Our Sales Processes

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Using Sales Cloud has streamlined our entire sales process from prospecting to guided selling.
What do you dislike about the product?
Users don't always find the out of the box UI intuitive but this can be helped through configuration, screen flows and leveraging other features.
What problems is the product solving and how is that benefiting you?
Traditional CRM use cases - Our team previously had no CRM in place and was attempting to manage pipeline with Excel


    Medical Devices

New user of sales cloud

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Sales Cloud offers optimized integration in our platform that's easy to implement and understand.
What do you dislike about the product?
Some of the steps in implementation were difficult to understand.
What problems is the product solving and how is that benefiting you?
Lead scoring and predictive analytics.


    Fabiana C.

Sales Cloud is one of the strongest products from Salesforce.

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Pipeline inspection is really great. Also the Salesforce Inbox with GPT is a game changer.
What do you dislike about the product?
Some UX needs too many clicks. Our users always complain about this
What problems is the product solving and how is that benefiting you?
360 degree view


    Stephen G.

i use SalesCloud

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
We use SalesCloud for all of our sales work and track Key Account activities amongst our staff. Our CGO's use SalesCloud daily and rely on the data to make informed decisions. The company has had good success in part to this platform.
What do you dislike about the product?
I do not have any complaints or see any obvious areas of improvement.I like Sales Cloud and find it super helpful in managing the company's accounts.
What problems is the product solving and how is that benefiting you?
My company is growing quickly and expanding our portfolio. I use SalesCloud a lot and think it is a necessity for any growing business.


    Shaun B.

Salesforce Sales Cloud review

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce cloud offers a great way to manage Accounts and opportunities with a ton of functionality to determine ROI and Win/Losses.
What do you dislike about the product?
It's hard to find dislikes as Salesforce is constantly providing updates and new functionality. Salesforce Cloud can offer too many functions that the smaller companies may not need based due to cost.
What problems is the product solving and how is that benefiting you?
Sales Cloud offers many API integrations which can help with specific issues our company has when it comes to project management.


    Mita P.

Great experience

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Automation made easy for admin. Created automation to sync emails into sf. Three upgrades is much appreciated. Cloud platform. I have been using sf for last 10 yea.
What do you dislike about the product?
Expensive. AE keeps changing. Too many product pitch. Reporting is very important. Make report creating flexible. Create formula fields. More custom field options
What problems is the product solving and how is that benefiting you?
Email sync. Keeping data all in once place. Cloud platform easy updates.


    Gastón E.

Number one integrated CRM platform

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
The integrated CRM platform. The flexibility and escalability.
What do you dislike about the product?
Admin side to configure and personalice is for experts
What problems is the product solving and how is that benefiting you?
360 view of the customer to manage comercial proceses


    Jennifer J.

Highly recommend

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Very easy to configure with clicks, not code! Allows you to make the data architecture as simple or as complex as you need.
What do you dislike about the product?
Really nothing! The only potential negative is that the architecture opportunities are endless, so the process and structure must be well-managed.
What problems is the product solving and how is that benefiting you?
Seamless customer data management


    Vinay G.

Good lead management and opportunity pipeline insight

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
UI , easy customisation capabilities, reports a and dashboard capabilities
Getting a customer 360 degree view and meet customers need either by configuration or customisation.
What do you dislike about the product?
Not as such , improvement in forecasting , intoductinf more artificial features.


Not as such , improvement in forecasting , intoductinf more artificial features.
What problems is the product solving and how is that benefiting you?
Lead capturing, converting to opportunities and generating a customer 360 degree view.

Lead capturing, converting to opportunities and generating a customer 360 degree view.