Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Sales Cloud is great!
What do you like best about the product?
Organization of data is important and helpful. Reps have full transparency and automation components are powerful. Sales pipelines are a complete journey towards driving revenue
What do you dislike about the product?
Old data and reporting. Sometimes it is difficult to weed out old or stale data via reporting, but there are workarounds to ensure the data reps see is the most current data
What problems is the product solving and how is that benefiting you?
Sales Cloud helps us to keep visibility on our customers. We have a complete tracking and history of their needs and their journey. It affords our reps the best data possible
The Hub of your business
What do you like best about the product?
Sales Cloud is very versatile and flexible. Not only does it help facilitate the customer journey it allows you to build and manage auxiliary processes with ease.
What do you dislike about the product?
Sales Cloud could include more of CPQ features in Sales Cloud or make it easy to transition from native quotes to CPQ quotes. It is very easy to outgrown the native quote functionality.
What problems is the product solving and how is that benefiting you?
Facilitating the lead to close sales aqusition process. It also helps us manage our closed loop SAAS selling model. Salesforce also helps us measure and report on our success.
Salesforce Sales Cloud Compresses Sales Cycle
What do you like best about the product?
Salesforce flows, automation, and reporting streamlines the ability to track opportunity metrics and identify ways to reduce time to sale. Flows are also a great way to make sure all critical customer data is captured.
What do you dislike about the product?
Salesforce documentation is still manual and it takes significant work to document system configuration, process flows, ERDs, etc. streamlining this process along with the new devops center for change management would be much appreciated.
What problems is the product solving and how is that benefiting you?
Tracking sales opportunities, pipeline, and forecasting revenue. Salesforce also also us to track opportunity touches and timestamp touches so we can track stake opportunities
Best solution for implementing OOB features
What do you like best about the product?
Versatile & tailors to our low code, no code policy. Most of the out of the box functionalities and features help and assist with our business needs & benefits.
What do you dislike about the product?
Some of the fields and flows could not be modified. Also migrating from workflow to flow was a huge task for our team. Some of the fields and flows could not be modified. Also migrating from workflow to flow was a huge task for our team.
What problems is the product solving and how is that benefiting you?
Versatile & tailors to our low code, no code policy. Most of the out of the box functionalities and features help and assist with our business needs & benefits.
Best CRM on the market for a decade to come
What do you like best about the product?
Salesforce Sales cloud enables organized abd structured approach to hold data while providing actionable insights and visibility
What do you dislike about the product?
The difficulty of getting complete user adoption especially with updated iterations
What problems is the product solving and how is that benefiting you?
Salesforce is helping to aid us on our scoring models for prospects
Incredibly comprehensive Solution
What do you like best about the product?
The ability to customize and extend functionality to meet your business needs
What do you dislike about the product?
Governor limits. I understand why they exist but as a developer I dislike them.
What problems is the product solving and how is that benefiting you?
Tracking Opportunities and forecasting
Sales cloud for the win!
What do you like best about the product?
Single point of truth for your data. Absolutely best product hands down! I appreciate the versatility
What do you dislike about the product?
It can be a bit daunting when first using it! But give it time and you will get it I promise
What problems is the product solving and how is that benefiting you?
It allows me and my team to effectively manage our sales processes with ease and productivity.
Allows me to take calculated risks
What do you like best about the product?
The sales cloud allows our organization to take calculated risks to build our business.
What do you dislike about the product?
I have yet to find something I dislike about the sales cloud.
What problems is the product solving and how is that benefiting you?
Sales cloud is helping our teams prioritize leads with lead scoring. This improves our productivity and ensures we are choosing the right customers and jobs.
Best thing since slice bread.. yeah I'm pretty old
What do you like best about the product?
This has allowed our team to anticipate opportunities and challenges in our business. Has streamlines smart processes and enforce governance of new campaigns. We can no Gather data that allows us to champion at an executive level to take calculated risk in order to grow.
What do you dislike about the product?
For our department there is nothing wrong
What problems is the product solving and how is that benefiting you?
Role clarity
We are starting year 3
What do you like best about the product?
It helps organize our opportunity and risks
What do you dislike about the product?
It's hard to get help from Salesforce...
What problems is the product solving and how is that benefiting you?
Reduced the need for seperafe trackeres
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