Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
An Enjoyable Experience
What do you like best about the product?
I like the insane ability to customize the platform to any use case.
What do you dislike about the product?
I dislike the broad range of settings that can quickly become confusing, but Salesforce provides an excellent source of documentation.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud is solving our ability to centralize our CRM into a single location.
The BEST friendly platform
What do you like best about the product?
I love the UX for end users, the admin tools, developer enviroment.
The way is so easy to use, integrate and empower users giving an excellent enviroment to optimize their work, make them smarter. Im officially a #flownatic 😍 and a jr developer.
Trailhead is A W E S O ME.
The way is so easy to use, integrate and empower users giving an excellent enviroment to optimize their work, make them smarter. Im officially a #flownatic 😍 and a jr developer.
Trailhead is A W E S O ME.
What do you dislike about the product?
The Lead object. We can't find an scenario where is helpful in our company. The main problem here is that related objects to the lead are lost when converted. 👎🏼
What problems is the product solving and how is that benefiting you?
Unified view of customer data. We had data in many systems, spreadsheets, external databases, and more. With sales cloud we put all emails, contacts points, purchases, calls in one platform with and unified view.
One platform for all our portfolio companies
What do you like best about the product?
It allows everyone to get a full 360 degrees view of all relevant information regarding our customers and our interactions with them
What do you dislike about the product?
I love it but the migration from other systems into SF is a complex undertaking
What problems is the product solving and how is that benefiting you?
Our sales teams have previously worked in a variety of different system. We now have one platform and are more aligned
Efficiency and agility
What do you like best about the product?
Salesforce clouds ability to govern data under one roof and apply agile analytics creates a very easy way to show data dynamically and quickly.
What do you dislike about the product?
I am more curious about the possibilities I can bring when implementing from a End and concepts. Forecast sales pipeline and revenue.
What problems is the product solving and how is that benefiting you?
I was trying to call the data, synchronization and integration be able to show visuals, dynamically, and on demand.
Perfect tool for small or enterpise solutions.
What do you like best about the product?
I love the fact that it's fully customizable. It's giving a lot of solutions to build the the system even without coding knowledge. Having inbuild features to support sales processes its also helpful.
What do you dislike about the product?
Far small Teams it can be challenging to build complex solutions without coding knowledge.
What problems is the product solving and how is that benefiting you?
It's supporting the whole process from Lead Generation, through Lead Scoring, SDR Processes, Sales and Customer Success.
Detailed Customer Data at your fingertips
What do you like best about the product?
I love how easy it is to discover all the customer data you need at a glance. Information is organized in easy to navigate objects. As both an analyst and an admin I use Salesforce every day.
What do you dislike about the product?
I think that something that could be improved on is that Salesforce can sometimes be very slow. Especially if you have many tabs open at the same time.
What problems is the product solving and how is that benefiting you?
The key problems that Salesforce Keri's track if, is our complete customer profile. That includes opportunities, quotes, cases and orders.
Sales cloud is amazing!
What do you like best about the product?
The system in general is amazing, easy to learn and easy to use
What do you dislike about the product?
The reports are so básics, and that is a problem
What problems is the product solving and how is that benefiting you?
We are a group of enterprises and sales cloud help us yo centralize the customers data
Enterprise CRM for smart companies
What do you like best about the product?
There's a reason that it's market standard. It works, integration is easy, and it teaches people how to sell.
What do you dislike about the product?
Expensive! In 2023 there are many more options available with better pricing models
What problems is the product solving and how is that benefiting you?
I need to track outreach and outcomes. For large distributed teams. This is the best tool.
Life changing for a businesses growth and success
What do you like best about the product?
Sales cloud allows you to have your data in one place to make better informed business decisions. It also empowers your sales reps to work more efficiently by minimizing their efforts to perform sales procedures and make informed decisions about sales engagement.
What do you dislike about the product?
I wish it encompassed more features of other clouds without adding costs to our service. I want all the features in order to continue the evolution of our sales team and to allow for better, more informed business decisions.
What problems is the product solving and how is that benefiting you?
It is allowing our reps to have a better picture into their pipeline, and giving them insights into the best leads and opportunities to be successful.
Salescloud is the foundation for driving you pipeline
What do you like best about the product?
I've worked on Sales cloud with different customers for a combined 10 years starting as a sales rep and transition to a salesforce admin. Salesforce gives us the flexibility to mold sales cloud into each businesses unique needs.
What do you dislike about the product?
It's important to have the right team implement and manage Salesforce for the long term. Without the r8ght folks, salesforce can feel clunky and hard to use. With the right team it can far exceed expectations
What problems is the product solving and how is that benefiting you?
Ramping up new reps onto the platform and aligning sales goals. We're able to track the velocity of deals and identify which reps and processes are moving the ball forward.
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