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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Elizabeth C.

Sales Cloud Flexibility

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
The flexibility to build the objects, fields, and design that you need to do business.
What do you dislike about the product?
Change is inevitable. Keeping up with change is necessary.
What problems is the product solving and how is that benefiting you?
Reporting on sales and bid tracking with customers. Tracking contracts and customer contacts.


    Jason M.

Salesforce Sales Cloud = Efficiency

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
I have implemented Salesforce Sales Cloud at 25+ companies. If done right, it is a game changer. The ability to organize your data, create automation to be proactive, and the analytics you can produce can drive efficiency on your sales teams.
What do you dislike about the product?
Salesforce is one of the best and therefore their pricing reflects that. The heavier you customize it, the more you may run into system limitations that are paywalled.
What problems is the product solving and how is that benefiting you?
The ability to group accounts, contacts, products, opportunities and custom objects. This allows for stream lining sales interactions on a day to day basis.


    Janetta R.

Transforming Sales

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud empowers our team and drives results. Highly recommend! 👍 #Salesforce #FSC #CRM
What do you dislike about the product?
Salesforce Sales Cloud can truly enhance your sales operations, but success lies in how well you manage the change. Embrace change management strategies, and you'll see your team adopt Sales Cloud more smoothly, driving better results. 🚀
What problems is the product solving and how is that benefiting you?
Scalability


    Chintan D.

Educational info on how to better situate my platform

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Efficiencies in managing customers and their needs
What do you dislike about the product?
The learning curve to get use to the system
What problems is the product solving and how is that benefiting you?
Better manage our bids that come through outside systems. We are a construction company that did everything manually before SF


    Information Technology and Services

Good and versatile tool to manage sales

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Versatility, tracking and monitoring daily activities, forecasting modules
What do you dislike about the product?
Cost and learning curve for the business users
What problems is the product solving and how is that benefiting you?
Keeping a track of leads and customers


    Computer Software

Salesforce one side and all world technology one side

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
You all know that you can check lead and convert in to account, contact and opportunity but the good things is that Salesforce is focused current and future based technology and uptodate every things
What do you dislike about the product?
Nothing Salesforce should provide documents to integrated many tools like postman or many google drive, many application
And i improve the support of sales cloud
What problems is the product solving and how is that benefiting you?
Like hospital patients should book appointment from the web to lead from and gmail integration and we can maintain the lead from the gmail and can give him details about appointment status by marketing cloud


    Stephanie S.

Sales Cloud- work smarter!

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Having all the customer-related information in one place allows for my sales team to focus on closing deals. The AI driven assistants are great for managing workflow and helps to hone my users in to what they need to focus on.
What do you dislike about the product?
Pain points for my users are more specific to our org. If I could have an ask is some classic features that were not migrated over to Lightning.
What problems is the product solving and how is that benefiting you?
Sales cloud solves the issue of my sales team not knowing what leads and opportunities to focus on. With AI driven lead scoring my reps can spend more time closing deals.


    Alice L.

It can do anything!

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Anything is possible with Sales Cloud! You can build solutions for any business flow.
What do you dislike about the product?
It’s easy to get started but hard to get smart!
What problems is the product solving and how is that benefiting you?
Sales cloud is allowing us to personalize sales helping customers find what they need.


    Alec K.

With a small learning curve, you will grow!

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud does take some time to learn and understand, but the dynamic functionality of the Sales Cloud allows my computer any to effectively capture new leads, analyze business growth, sales trends and keep our users on top of priority opportunities!

Once you get a real understanding of the system, you can utilize the multitudes of tools available to tweak and customize the platform to really support every facet of your business.
What do you dislike about the product?
The learning curve and navigation is often off putting to new users. This is especially so for Sales members out in the field. We have had feedback, such as, it's too much administrative effort, there are too many places to enter similar information and it is confusing. My experience has shown me that this is primarily how the company launched tools and attempted to introduce it to users. Allowing adoquate time to show only the necessary fields and create effective training for your specific use case is essential to a smooth launch.
What problems is the product solving and how is that benefiting you?
Salesforce Sales cloud is giving us real time analytics on what our sales members are doing helping us plan for pricing and manufacting adjustments. It also allows the Sales teams to track their own work and better prioritize their activities.


    Luis M. L.

Centralize your sales team activities

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
How can i manage my leads..I use lead capture functionality and it helps me a lot to see what is the real convertion rations and which campaigns works better and where i should put more money on... it also help me to see if my sales team really do the necessaries activities to convert them.
What do you dislike about the product?
Dashboard filters, it only allow us 3 filters in a dashboard, i think this is not acceptable for a great and big system like salesforce. I had to apply statistics filters in the reports and leave only 3 dynamic on the dashboard
What problems is the product solving and how is that benefiting you?
We have lot of leads that are not converting, we couldnt know the reasons until we started using sales cloud, now we can know what realy happens and what to do with thouse that doesnt convert.