Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Collective knowledge centrally located
What do you like best about the product?
By using Sales Cloud, users can work independently on there own goals and objectives while still cohesively accomplishing overall company goals.
What do you dislike about the product?
Lead conversion process could be more customizable to better meet needs
What problems is the product solving and how is that benefiting you?
One space for all pieces of the puzzle to be found on all leads, opps, contracts, etc. no need to have multiple places to store or communicate info
Excellent Service
What do you like best about the product?
I love how customizable it is and also how user friendly it is! It has helped streamline processes and cut out the admin work for me and my team.
What do you dislike about the product?
Sometimes, it can get a bit technical if I am setting up custom reports and such. But there a bunch of tutorials to help if I ever get stuck on it.
What problems is the product solving and how is that benefiting you?
It is cutting down the admin work and helps me keep track of all of my conversations. I never forget the last time I talked to a customer or what I sent or they requested. It's great!
Changes your entire org for the better
What do you like best about the product?
The best thing about sales cloud is everyone being on the same page and knowing where to find information that helps with their role. There is no product that compares.
What do you dislike about the product?
Nothing. I'm sure there are more resources to drive adoption that I need to dig into.
What problems is the product solving and how is that benefiting you?
It's solving pipeline tracking for MBRs.
Salesforce Sales Cloud Unlocks Business Data
What do you like best about the product?
The Salesforce Sales Cloud has helped our organization unlock our company data to help understand our customers. The insights we are able to find help us out manuever our competition to win more business. The ease of use when designed Sales Cloud allows us to use metrics specific to us.
What do you dislike about the product?
There is a large financial investment needed with Sales Cloud, but the benefits help to see the ROI quickly
What problems is the product solving and how is that benefiting you?
Sales Cloud allows our team to identify the right customers to target in the best way to manage their time
Helps with efficiencies
What do you like best about the product?
Aligns our sales team to be more efficient & consistent
What do you dislike about the product?
Enhancements continue & sometimes hard to keep up
What problems is the product solving and how is that benefiting you?
Hold us accountable with audit
Can't imagine using anything else!
What do you like best about the product?
Our company has been using Sales Cloud for years and it's been a great help for our team. We especially love being able to go back to years ago to track where our relationships first started by reading past emails and interactions. It'll only keep getting better!
What do you dislike about the product?
Setup can be overwhelming, but with the right knowledge you can adjust it to your business needs.
What problems is the product solving and how is that benefiting you?
Communicating with other teams which prospects we are already interacting with
The best to manage sales on a global scale
What do you like best about the product?
I really enjoy the versatility and extendability of the solution. Having more than 100k people globally, it quickly allows us to understand what other business units and markets are working on and identify overlaps.
What do you dislike about the product?
Sometimes new features come at extra price, also it is becoming way too complex to handle - thanks for introducing flows to help with that!
What problems is the product solving and how is that benefiting you?
Helping to gain a global overview. If a lead comes from the other side of the world I can quickly identify who might be already in touch with the client in a different market.
How are you selling without Sales Cloud
What do you like best about the product?
Salesforce Sales Cloud gives Sales reps everything they need to successful. Managing deals in motion and reporting on those deals is critical. Salesforce Pipeline Inspection does this easily.
What do you dislike about the product?
I wish the telephony platform was a part of the Sales Cloud offering.
What problems is the product solving and how is that benefiting you?
Sales Cloud is solving the problem of making sure things don't slip through the cracks. Leads, deals, customers, etc. are all managed well in Sales Cloud
Smooth Experience
What do you like best about the product?
Navigation is smooth, whether you're new to this or a seasoned user everything is at your fingertips. If you cant find it there's a whole community at the ready to help.
What do you dislike about the product?
Nothing comes to mind. Love the product and would recommend to anyone.
What problems is the product solving and how is that benefiting you?
Content loads much faster and more efficiently vs previous iterations we've used.
Great cloud
What do you like best about the product?
How versatile it is, we can do all kinds of different things and customize it to meet the needs of our company. It can fit any type of company, which is great
What do you dislike about the product?
Complexity of options, it is sometimes hard to identify best practices and not clutter the view for users by displaying too many buttons
What problems is the product solving and how is that benefiting you?
The ability to log all customer data and track it
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