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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Matthew H.

Salesforce Sales Cloud Compresses Sales Cycle

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce flows, automation, and reporting streamlines the ability to track opportunity metrics and identify ways to reduce time to sale. Flows are also a great way to make sure all critical customer data is captured.
What do you dislike about the product?
Salesforce documentation is still manual and it takes significant work to document system configuration, process flows, ERDs, etc. streamlining this process along with the new devops center for change management would be much appreciated.
What problems is the product solving and how is that benefiting you?
Tracking sales opportunities, pipeline, and forecasting revenue. Salesforce also also us to track opportunity touches and timestamp touches so we can track stake opportunities


    Sheela G.

Best solution for implementing OOB features

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Versatile & tailors to our low code, no code policy. Most of the out of the box functionalities and features help and assist with our business needs & benefits.
What do you dislike about the product?
Some of the fields and flows could not be modified. Also migrating from workflow to flow was a huge task for our team. Some of the fields and flows could not be modified. Also migrating from workflow to flow was a huge task for our team.
What problems is the product solving and how is that benefiting you?
Versatile & tailors to our low code, no code policy. Most of the out of the box functionalities and features help and assist with our business needs & benefits.


    Hassan A.

Best CRM on the market for a decade to come

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce Sales cloud enables organized abd structured approach to hold data while providing actionable insights and visibility
What do you dislike about the product?
The difficulty of getting complete user adoption especially with updated iterations
What problems is the product solving and how is that benefiting you?
Salesforce is helping to aid us on our scoring models for prospects


    Lee F.

Incredibly comprehensive Solution

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
The ability to customize and extend functionality to meet your business needs
What do you dislike about the product?
Governor limits. I understand why they exist but as a developer I dislike them.
What problems is the product solving and how is that benefiting you?
Tracking Opportunities and forecasting


    Computer Software

Sales cloud for the win!

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Single point of truth for your data. Absolutely best product hands down! I appreciate the versatility
What do you dislike about the product?
It can be a bit daunting when first using it! But give it time and you will get it I promise
What problems is the product solving and how is that benefiting you?
It allows me and my team to effectively manage our sales processes with ease and productivity.


    Kylie F.

Allows me to take calculated risks

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
The sales cloud allows our organization to take calculated risks to build our business.
What do you dislike about the product?
I have yet to find something I dislike about the sales cloud.
What problems is the product solving and how is that benefiting you?
Sales cloud is helping our teams prioritize leads with lead scoring. This improves our productivity and ensures we are choosing the right customers and jobs.


    Meghan L.

Best thing since slice bread.. yeah I'm pretty old

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
This has allowed our team to anticipate opportunities and challenges in our business. Has streamlines smart processes and enforce governance of new campaigns. We can no Gather data that allows us to champion at an executive level to take calculated risk in order to grow.
What do you dislike about the product?
For our department there is nothing wrong
What problems is the product solving and how is that benefiting you?
Role clarity


    Tabitha Z.

We are starting year 3

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
It helps organize our opportunity and risks
What do you dislike about the product?
It's hard to get help from Salesforce...
What problems is the product solving and how is that benefiting you?
Reduced the need for seperafe trackeres


    Arturo A.

The BEST friendly platform

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
I love the UX for end users, the admin tools, developer enviroment.
The way is so easy to use, integrate and empower users giving an excellent enviroment to optimize their work, make them smarter. Im officially a #flownatic 😍 and a jr developer.
Trailhead is A W E S O ME.
What do you dislike about the product?
The Lead object. We can't find an scenario where is helpful in our company. The main problem here is that related objects to the lead are lost when converted. 👎🏼
What problems is the product solving and how is that benefiting you?
Unified view of customer data. We had data in many systems, spreadsheets, external databases, and more. With sales cloud we put all emails, contacts points, purchases, calls in one platform with and unified view.


    Information Services

One platform for all our portfolio companies

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
It allows everyone to get a full 360 degrees view of all relevant information regarding our customers and our interactions with them
What do you dislike about the product?
I love it but the migration from other systems into SF is a complex undertaking
What problems is the product solving and how is that benefiting you?
Our sales teams have previously worked in a variety of different system. We now have one platform and are more aligned