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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Raj K.

Heartbeat of our org!

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Process Automation, workflows, integration with several partner products for specific business needs and processes.
What do you dislike about the product?
The native reporting could be better but there is a lot of promise with Tableau and the data cloud.
What problems is the product solving and how is that benefiting you?
Accelerating New business sales, cross sell/ upsell, data analytics


    Mackenzie M.

Essential

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Coming into the platform it is an essential product and platform to have for anything Sales CRM. It helps slim down the extra work needed for sales users.
What do you dislike about the product?
Some features could be more universal and standard throughout the platform.
What problems is the product solving and how is that benefiting you?
Sales Cloud has allowed our company to integrate several departments of sales seamlessly


    Veronica L.

All in one place!

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Everything in one place to have a successful sales cycle and achieve business goals.
What do you dislike about the product?
I like everything! And now with AI and all things that we can bring into Sales Cloud, simply amazing.
What problems is the product solving and how is that benefiting you?
Follow the customer experience from the begging to be able to close the deal.


    Anni T.

Sales Cloud for the win!

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
All in one Sales pipeline management with great customer support!
What do you dislike about the product?
The inability to clone existing user set up.
What problems is the product solving and how is that benefiting you?
Pipeline management


    Manufacturing

Making sales easy!

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
From a development point of view it is super easy and fun to develop on. There are lots of resources available online and the way that it is designed is intuitive and with an initial low barrier of entry to start your org, but with the capacity to add more in depth functionity where needed.
What do you dislike about the product?
It's not the cheapest, and it does feel like it isn't clear which functionality is included and which is for an additional cost. Basic functionality fixes sometimes feel like they aren't prioritised over new glitzy features
What problems is the product solving and how is that benefiting you?
It helps us with our sales process. It helps to manger our sales teams opportunities and lead processes, with the ability to track performance of our users with reports and dashboards


    Saikrishna Reddy M.

I’m a salesforce integration developer

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Helping very business with out of box stuff and very responsive. And seem less connections and able to integrate with any other application just with point and click.
What do you dislike about the product?
Maybe add more capabilities to costumers so we can improve user experience and business performance. Or maybe add all the clouds at one place instead of login into other salesforce applications.
What problems is the product solving and how is that benefiting you?
It's improved the sales process and tracking and business processes and integration with other applications in two ways process the data and validate and have visibility on each process of sales.


    Michelle H.

Great software for managing the sales cycle...and more!

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Sales cloud allows us to use the native functionality to track key sales activities and metrics while also allowing us to customize it to our specific needs and even extend beyond the traditional sales use case! It's intuitive and easy to use as well. The standard features are exactly what the sales teams need, and the thrice-yearly releases bring even more functionality on a continual basis. We've been able to integrate it with other systems fairly easily, despite not having a full-time developer on staff. Many teams use it every day!
What do you dislike about the product?
It would be great if tasks were easier to deal with. Activities are also less intuitive than I would like. The calendar also needs to be more like outlook.
What problems is the product solving and how is that benefiting you?
Sales cloud allows us to track the progress of complex sales with a long sales cycle just as well as simple sales that complete in just a few days. It helps increase visibility into the activities that are still needed to successfully close a sale and allows us to document any specific commitments, reducing errors in contracts and time to close.


    Automotive

Great for all aspects of sales!

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Sales cloud not only allows you to integrate existing sales records but also let's you organize data in a smart manner that keeps business flowing!
What do you dislike about the product?
Sales Cloud took some time to get set up but really streamlined our sales efforts.
What problems is the product solving and how is that benefiting you?
Sales cloud helps us organize our information so we can speed through more conversations and reach more clients in a day.


    Miral S.

All stop solution if you are looking to unified revenue operations experience

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Very easy to integrate with all native apps
Integrate your data, sales, marketing experience
What do you dislike about the product?
Sometimes difficult to find answers to some questions we are not sure of
What problems is the product solving and how is that benefiting you?
Managing all my sales go to market teams data


    Jodi H.

SF Sales cloud elevates

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Salescloud allows for easy integration for all the different lines of business
What do you dislike about the product?
Boy is cost a lot. I guess you pay for quality.
What problems is the product solving and how is that benefiting you?
We have a lot of bad data that we need to work on