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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Vinay K.

Benefits of sales-cloud

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Better management of sales and it helps out org to grow the revenue
What do you dislike about the product?
Everything is perfect and we love using sales cloud
What problems is the product solving and how is that benefiting you?
It helps us to track the progress of revenue and we are using sales cloud to reach out to the customers to follow up on the upcoming products we sell.


    Security and Investigations

Basic and needed cloud

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
The view, the options that exisitng, we are using muli features there Nd keep tKing more and more
What do you dislike about the product?
Not handling complex issues, but for that we have the we are using CPQ and sime modifications. The process to understand if they are scaleless and isagea are hard so we don’t try all the time to use out of the box features
What problems is the product solving and how is that benefiting you?
Manage sales deals and pipeline


    John M.

Sales Cliud for the sales team

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
From an IT prospective its easy to configure. Fornthebteamnitsnprrsenting the data in a clear and easy to is format the team can use and take action on.
What do you dislike about the product?
From the sales team perspective, it's entering data into the system. And from a back office, perspective it getting the right amount of data for actionable insights.
What problems is the product solving and how is that benefiting you?
In the future, I hope that we can enable more AI capabilities to enhance the system, and have it work for us.


    Amanda H.

A fantastic help for our solar company

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
The ease of use, it's extremely user friendly that even sales reps who otherwise struggle with systems and CRMs are capable of going through the entire sales process to completion.
What do you dislike about the product?
There isn't much I dislike, it's very customizable. The thing I would say is kind of an issue for us is having to create the same field in accounts, leads and opps in order for them to map to each other Instead of automatically creating the field in all.
What problems is the product solving and how is that benefiting you?
It is making the sales process simple, accessible and streamlined for our business and our sales representatives. When other CRMs in the past have made it complicated.


    Consulting

Sales cloud fuel to fire business !

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce sales cloud works to empower, harmonize and accelerate the many businss functions within the sales organizations
What do you dislike about the product?
The vastness of the sales cloud offering and the lack of information on what van I do more ! This could be improved by many knowledge and feature snippets shares shoch can be leveraged by users.
What problems is the product solving and how is that benefiting you?
Harmonize infomation and bringing many functions together on same platform reducing data and information loss


    Peter S.

Highly scalable, powerful product that allows you to automate the mundane.

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
I love Flow! It's seriously the best part of Sales Cloud that allows me to create and automate processes for my users!
What do you dislike about the product?
It's hard to learn and harder to master. Make it easier and consolidate!
What problems is the product solving and how is that benefiting you?
Keeping data in one place, works well with integrations like HubSpot and Domo


    Pradnya N.

Excellent platform for your sales needs

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Customer 360 view helping in customer retention and management. Excellent sales enablement tool.
What do you dislike about the product?
New enhancements are rapidly added but same time, existing ones are deprecated and may or may not be adequately mapped to a new one.
What problems is the product solving and how is that benefiting you?
Customer management, Renewals, Deal registrations, partner management, Assets tracking


    Jacqueline C.

Salesforce review

  • September 11, 2023
  • Review provided by G2

What do you like best about the product?
This help me to monitor the prospect details and save my work
What do you dislike about the product?
Need some improvement on the button and improve its enviroment.
What problems is the product solving and how is that benefiting you?
It help to help in sales perspective and save my detailed worked


    Susan D.

So Much I Still Don't Know!

  • September 08, 2023
  • Review provided by G2

What do you like best about the product?
I've been working with Salesforce for a decade now and there is still so much to learn about what it can do. The possibilities for sales, service, marketing, ops, and finance seem limitless. I most enjoy how I'm able to bring everyone together into one system so we have exceptional visibility of our business.
What do you dislike about the product?
I feel that we lost some important day-to-day functionality when we switched from Classic to Lightning and it's tedious to have to switch back to Classic to merge accounts or contacts and to clone Campaigns with the same Campaign Member Statuses.
What problems is the product solving and how is that benefiting you?
Sales Cloud allows us to organize our complex sales environment to "make sense of it all." It provides visibility into results as well as performance of individual sellers, territories, products, and and account management. The ability to integrate other products, build custom objects, and connect through APIs greatly enhances our capabilities and lessens our reliance on multiple systems.


    Mark K.

Accurate and timely - the support staff answered my questions completely

  • September 08, 2023
  • Review provided by G2

What do you like best about the product?
Although it can be a tough climb at first, Sales Cloud is straight ahead and a great that salespeople can use to organize their day. Managers get accurate and timely info.
What do you dislike about the product?
It can be complex and despite what SF tells us - Clicks not code is not as true as they would like to believe.
What problems is the product solving and how is that benefiting you?
Our product mix is complex. Sales cloud helps us manage and report deals accurately and in a timely manner. It keeps everyone - including the finance team - up to date on what is happening.