Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Super cool sales pipeline
What do you like best about the product?
The sales pipeline and the sales forecast are very useful for our business.
What do you dislike about the product?
The campaign could do more about tracking the social things.
What problems is the product solving and how is that benefiting you?
Useful. Visibility to see sales pipeline. Better than excel.
Great tool for managing our sales follow up
What do you like best about the product?
Easy view of your account & contact with the mist important details on the top of thr page, allows for auick outreach! The tasks and outreach history are also easily accessible for a quick review and crafting an action plan for the account.
What do you dislike about the product?
Sometimes it takes too many clicks to accomplish something, edit some data.
What problems is the product solving and how is that benefiting you?
Scheduling the followup with the accounts!
Capabilities are endless
What do you like best about the product?
The question is not if Salesforce can do it but rather how. We heavily leverage the standard objects but we've also embraced custom objects to create streamlined processes that enable sales to do their entire job in Salesforce. We've levered appexhange partners to improve our lead referrals as well as automate sales processes. The goal is let technology drive your experience to close more and close faster.
What do you dislike about the product?
Data is our greatest problem and I feel like either we don't have proper governance or we don't have to guidance we need to enable a solid data governance model.
What problems is the product solving and how is that benefiting you?
Lead automation and driving sales behavior as well as supporting our ancillary sales and service flows. Our productivity increases when we have sales using the defined processes which we are trying to enforce through automation.
Was hooked from the first week of working in Salesforce
What do you like best about the product?
Ease of use, customizability, ability to learn the cloud with Trailhead, and more!
What do you dislike about the product?
Cost, particularly for integration users vs real users
What problems is the product solving and how is that benefiting you?
Assisting Sales team members in collaboration, customer 360 view, opportunity tracking, connecting business with B2B selling tools
Super!!
What do you like best about the product?
This is the Cadillac crm. I could not live without the salesforce, sales cloud! Amazing in every way, shape and form.
What do you dislike about the product?
Honestly, nothing! And that is my honest answer.
What problems is the product solving and how is that benefiting you?
Pipeline management, lead management tool, and account management. The dashboards make my life easy.
Masterpiece for handle complete sales cycle
What do you like best about the product?
The best in sales cloud is we can track each bit and pice of activities for every lead to become customer. It's give us the complete picture to interaction is happening with lead and how soon it can convert as a customer.
What do you dislike about the product?
I will say "not dislike" but if it give little more info of better forecasting and opportunity life cycle then maybe life will be more easier.
Mostly it should give data m2m or y2y comparison in little better way.
Mostly it should give data m2m or y2y comparison in little better way.
What problems is the product solving and how is that benefiting you?
It's solving lot of issues for every company. The main I will say it's gives us data on revenue generation as well as we can find growth opportunities for all our client
Salescloud to power Casinos and Gaming
What do you like best about the product?
Salescloud is helpful in the use of creating customized fields in order to personalize consumer data. As a casino, we have a ton of data points that we gather about our Guests, and being able to congregate them in one spot is extremely helpful.
What do you dislike about the product?
Sometimes the interface of Salesfound can be a bit clunky. I think the hyperlinks can be a bit counterintuitive and it is hard for somebody without a tech background to navigate when they are still learning.
What problems is the product solving and how is that benefiting you?
It's solving the ability to have all of our data congregated into one spot. The benefits are able to pull reports and create actionable behaviors based on the way our Guests are reacting to our data.
Heartbeat of our org!
What do you like best about the product?
Process Automation, workflows, integration with several partner products for specific business needs and processes.
What do you dislike about the product?
The native reporting could be better but there is a lot of promise with Tableau and the data cloud.
What problems is the product solving and how is that benefiting you?
Accelerating New business sales, cross sell/ upsell, data analytics
Essential
What do you like best about the product?
Coming into the platform it is an essential product and platform to have for anything Sales CRM. It helps slim down the extra work needed for sales users.
What do you dislike about the product?
Some features could be more universal and standard throughout the platform.
What problems is the product solving and how is that benefiting you?
Sales Cloud has allowed our company to integrate several departments of sales seamlessly
All in one place!
What do you like best about the product?
Everything in one place to have a successful sales cycle and achieve business goals.
What do you dislike about the product?
I like everything! And now with AI and all things that we can bring into Sales Cloud, simply amazing.
What problems is the product solving and how is that benefiting you?
Follow the customer experience from the begging to be able to close the deal.
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