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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Regina C.

Sales Cloud is the best platform a business can have

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud is a comprehensive CRM platform designed to streamline sales processes, enhance customer relationships, and boost team productivity. It offers robust features like lead and opportunity management, forecasting, and customizable dashboards. Integrations with various third-party apps and a user-friendly interface make it a preferred choice for many enterprises. However, some users may find its pricing on the higher side and its plethora of options slightly overwhelming. Overall, it's a powerful tool for businesses looking to supercharge their sales operations.
What do you dislike about the product?
Salesforce Sales Cloud: where you enter with hopes of instant CRM mastery, but instead get a PhD in 'Clickology'! If you've ever wanted a platform that makes you feel like you've walked into a maze with a blindfold, Sales Cloud's got your back. And while they promise to "supercharge" your sales, sometimes it feels more like they supercharged the number of tabs you have open. But hey, if navigating a digital labyrinth is your jam, then welcome to the promised land! 😉 (Disclaimer: Just a fun take, Sales Cloud is genuinely a robust platform!)
What problems is the product solving and how is that benefiting you?
Problem: Tracking and managing leads and opportunities can be chaotic without a centralized system.
Benefit: Sales Cloud offers a unified platform to manage leads, track their progress, and nurture them through the sales funnel, ensuring no potential sales are lost.


    Amanda A.

Sales cloud

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Increase productivity and creates better relationships, which foster increase revenue
What do you dislike about the product?
If develop correctly, with user and customesrs in mind, there is not much sales cloud cannot do
What problems is the product solving and how is that benefiting you?
Creates a unified view of the custumer


    Saurabh R.

It's good for your as well as business growth

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
It is easier and very friendly, And automation
What do you dislike about the product?
Lead management and web to lead and opportunity life cycle.
What problems is the product solving and how is that benefiting you?
All about the opportunity


    Orlando B.

Sales Cloud Rocks

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Keeps our non profit data organized, easily accessible, integrates well with the rest of our systems.
What do you dislike about the product?
As a non profit we do not have a lot of budget most times, and for some of the things we would like to do there is an extra cost to get.
What problems is the product solving and how is that benefiting you?
Track member contact information, segmentation fo campaigns, donation management, ticket selling for events and ecommer orders


    chaitanya p.

Great Product

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
I like the product, innovation around the sales centric features, Opportunity and forecasting
What do you dislike about the product?
Territory management could be little bit better
What problems is the product solving and how is that benefiting you?
It helps to sell our products faster


    Angelica A.

Enjoyable and insightful

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Being able to show the business the insights through sfdc capabilities and contibute the decision making process at different levels
What do you dislike about the product?
Not being able to measure stage changes at opportunities module in an easy way
What problems is the product solving and how is that benefiting you?
Tracking marketing strategies, enable business reviews, centralice clinical planning and account segmentation


    Matt R.

Awesome UX and Simplicity!

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
It's so simple to use! I love how well it integrates with my stack of other Sales tools. It's really user friendly also.
What do you dislike about the product?
Nothing, it's really simple to use for everything.
What problems is the product solving and how is that benefiting you?
Record tracking and keeping all of my data in one place. We used to have so many silos that we were able to Solve by having Salesforce in place.


    Vinay K.

Benefits of sales-cloud

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Better management of sales and it helps out org to grow the revenue
What do you dislike about the product?
Everything is perfect and we love using sales cloud
What problems is the product solving and how is that benefiting you?
It helps us to track the progress of revenue and we are using sales cloud to reach out to the customers to follow up on the upcoming products we sell.


    Security and Investigations

Basic and needed cloud

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
The view, the options that exisitng, we are using muli features there Nd keep tKing more and more
What do you dislike about the product?
Not handling complex issues, but for that we have the we are using CPQ and sime modifications. The process to understand if they are scaleless and isagea are hard so we don’t try all the time to use out of the box features
What problems is the product solving and how is that benefiting you?
Manage sales deals and pipeline


    John M.

Sales Cliud for the sales team

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
From an IT prospective its easy to configure. Fornthebteamnitsnprrsenting the data in a clear and easy to is format the team can use and take action on.
What do you dislike about the product?
From the sales team perspective, it's entering data into the system. And from a back office, perspective it getting the right amount of data for actionable insights.
What problems is the product solving and how is that benefiting you?
In the future, I hope that we can enable more AI capabilities to enhance the system, and have it work for us.