Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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If you aren't using Salesforce Sales Cloud then what the heck are you using?
What do you like best about the product?
It's a powerful CRM that provides the full sales pipeline from lead generation to new customer
What do you dislike about the product?
Nothing really. It has everything you need and allows for customizations
What problems is the product solving and how is that benefiting you?
I get all of my customer and potentials customer data in one place. This helps me better track and communicate for potential upsells as needed
Works best in lead management and task marker, reminder. find leads by name, number or mail is easy
What do you like best about the product?
Its easy to manage leads, contacts, opportunities, and cases. Task activity mark and prior notification reminder for that task is one of the best feature.
What do you dislike about the product?
All are good actually but if reminder notification came on pc not on the site then it is the best software to use
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud enables sales reps to establish effective communication with their prospects to achieve shorter sales cycles. With access to social network profiles associated with Salesforce accounts, contacts, and leads, sales reps can serve customers and prospects more efficiently.
Salesforce is the best CRM product.
What do you like best about the product?
Our sales teams can share activities and manage our customers simply and sales managers can analyze sales numbers and activities of team members to improve the team.
What do you dislike about the product?
Salesforce has many functions, so I think we can use more effectively. However the system design is quite difficult.
What problems is the product solving and how is that benefiting you?
Now we have to share the data of sales activities and customers in some sales teams and we can easily share by using Salesforce and analyze the data of whole sales teams.
Best CRM product in the market
What do you like best about the product?
Great form features and workflow in the low code platforms
What do you dislike about the product?
Reporting is clunky and requires another tool to get effective reports
What problems is the product solving and how is that benefiting you?
Lead generation and campaign marketing
A Review from Saastr
What do you like best about the product?
Helps to manage all the data of your customers.
What do you dislike about the product?
Maybe Pirce? And Many Chinese Founders have limited access to its service.
What problems is the product solving and how is that benefiting you?
Helps to manage the customer data.
Salesforce Sales Cloud is a great CRM
What do you like best about the product?
Keeps me organized and up to date with client information, tasks, and creating proposals, contracts and group information.
What do you dislike about the product?
The help desk is not fast in getting back to me with issues.
What problems is the product solving and how is that benefiting you?
Sales focus and the ability to access client data quickly.
Salesforce helps us connect in a central place and makes information highly available
What do you like best about the product?
We implemented salesforce about 4 years ago and it's helped us tremendously on collaboration and allowed us to effectively transform the way we support our sales team operationally. We utilize the case creation features and queues to manage most of our internal workflows, and the opportunities and chatter to centralize communication has been really really useful in helping us solve for the root cause when things have gone wrong. I am sure the sales team loves it too, but it's been much more useful for us than just for our sales team.
What do you dislike about the product?
The mobile apps have proven harder to use than it feels they should be. We also have a lot of trouble getting our non-techy sales team to really adopt it because we don't have a huge IT budget to spoon feed them solutions and it seems sometimes when we do, they're not interested in self-serving information at their fingertips.
What problems is the product solving and how is that benefiting you?
Too many to list. We manage many of our internal workflows with it, as well as handoffs from sales to operations to service. We also have a lot of pipeline data that is useful in making staffing decsions, and the dashboarding features help us tremendously when paired with data from our ERP in doing resource and demand planning for our service teams.
Salesforce is AMAZING!
What do you like best about the product?
Having had the opportunity to work with Salesforce Cloud, I can confidently say that it offers a wide range of features and benefits that make it a top choice for businesses of all sizes.
One of the standout features of Salesforce Cloud is its scalability. Whether you're a small startup or a large enterprise, the platform can be tailored to meet your specific needs. The ability to customize the platform with various add-ons, apps, and integrations makes it incredibly flexible, ensuring that it can adapt as your business grows and evolves.
The user interface is intuitive and user-friendly, making it easy for both beginners and experienced users to navigate. The dashboards and reporting tools provide valuable insights into your sales and marketing efforts, helping you make data-driven decisions. The automation capabilities within Salesforce Cloud also streamline repetitive tasks, allowing your team to focus on more strategic activities.
One of the standout features of Salesforce Cloud is its scalability. Whether you're a small startup or a large enterprise, the platform can be tailored to meet your specific needs. The ability to customize the platform with various add-ons, apps, and integrations makes it incredibly flexible, ensuring that it can adapt as your business grows and evolves.
The user interface is intuitive and user-friendly, making it easy for both beginners and experienced users to navigate. The dashboards and reporting tools provide valuable insights into your sales and marketing efforts, helping you make data-driven decisions. The automation capabilities within Salesforce Cloud also streamline repetitive tasks, allowing your team to focus on more strategic activities.
What do you dislike about the product?
Storing large amounts of data in Salesforce can incur additional costs. Organizations need to manage their data carefully to avoid unexpected charges.
Salesforce can generate a high volume of email notifications, alerts, and updates. Managing and customizing these notifications to avoid information overload can be time-consuming.
While Salesforce has a vast ecosystem of integrations, setting up and managing these integrations can be challenging. Ensuring seamless data flow between Salesforce and other systems may require technical expertise.
It's important to note that many of these dislikes can be mitigated with proper planning, training, and the right expertise.
Salesforce can generate a high volume of email notifications, alerts, and updates. Managing and customizing these notifications to avoid information overload can be time-consuming.
While Salesforce has a vast ecosystem of integrations, setting up and managing these integrations can be challenging. Ensuring seamless data flow between Salesforce and other systems may require technical expertise.
It's important to note that many of these dislikes can be mitigated with proper planning, training, and the right expertise.
What problems is the product solving and how is that benefiting you?
Salesforce allows you to maintain a comprehensive database of my customers, including contact information, payment terms, credit limits, and historical transaction data. This information can be crucial for managing accounts receivables effectively.
The automation capabilities can streamline AR processes. For example, you can set up automated reminders for invoice due dates, send payment confirmation emails, and trigger follow-up actions when payments are overdue.
The automation capabilities can streamline AR processes. For example, you can set up automated reminders for invoice due dates, send payment confirmation emails, and trigger follow-up actions when payments are overdue.
Indeed helpful in the Sales process from prospecting to order fulfillment up to billing process
What do you like best about the product?
User friendly, end to end platfrom in the sales process
What do you dislike about the product?
technical issues which is very rare and can be resolved easily
What problems is the product solving and how is that benefiting you?
Very useful as you can find tips and spill that you can use when you are presenting to the customers.
The most flexible CRM period.
What do you like best about the product?
- Supremely flexible and scalable- In all of my years using and implementing CRMs for clients ranging from SMBs to Enterprise level, Sales Cloud has been the solution of choice when I've helped clients select a new CRM. I've never encountered any issues with scaling Sales Cloud solutions to meet growing client needs.
What do you dislike about the product?
- Deep product knowledge required to get the most out of the platform- Sales Cloud is incredibly powerful, flexible and easy to use/navigate. However in order to get the very most out of the platform, a well-trained admin and developer resource are recommended (whether hired internally or hired from a partner).
What problems is the product solving and how is that benefiting you?
- Lead Assignment: Deduplicating and assigning out Leads efficiently to Sales team
- Sales Reporting- Tracking Sales' management of Leads and Opportunities for the business
- Sales Productivity: Leveraging Sales Dialer, Email integrations apps (SF Inbox etc, Einstein Activity Capture), Messaging for Web etc. to boost team effectiveness
- Sales Reporting- Tracking Sales' management of Leads and Opportunities for the business
- Sales Productivity: Leveraging Sales Dialer, Email integrations apps (SF Inbox etc, Einstein Activity Capture), Messaging for Web etc. to boost team effectiveness
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