Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Very User friendly Software
What do you like best about the product?
It's easy to navigate and very helpful. The system is very intelligent.
What do you dislike about the product?
Sometimes not responding and a little slow to pull up
What problems is the product solving and how is that benefiting you?
It's easy to navigate and all details was save on the software.
Very useful and easy to access
What do you like best about the product?
Easy to use. All the information are showing.
What do you dislike about the product?
when opening a quote, it takes a little time.
What problems is the product solving and how is that benefiting you?
it allows me to edit our customers services
Review of Salesforce Sales Cloud from an Account Executive
What do you like best about the product?
What I like the best of Salesforce Sales Cloud is the impressive reporting possibilites of the CRM platform. The new levels of agility with Salesforce lightning is phenomenal as well.
What do you dislike about the product?
I think that updating notes in bulk for Salesforce could be a lot easier. Another tool that I have used that I think Salesforce could easier do is like Scratchpad:update opportunity notes in bulk so Account Executives can focus on other important factors of the sales cycle.
What problems is the product solving and how is that benefiting you?
The best CRM with the least amount of friction. Great levels of agility for me as I can view from anywhere: my computer, phone or tablet. The most automation, so sales reps can focus on other factors of the sales cycle.
Amazing experience using sales force for daily work with customer services
What do you like best about the product?
It is very easy and clear to use
Very responsive
Very well organized
User friendly
Very responsive
Very well organized
User friendly
What do you dislike about the product?
Nothing it is amazing
It will be definitely devolped more in the future with more amazing features
It will be definitely devolped more in the future with more amazing features
What problems is the product solving and how is that benefiting you?
It is solving alot of proplems including keeping all the customers information in one place easlily acccessing them
Amazing for fast tasks
Amazing for fast tasks
Salesforce the Ultimate tool
What do you like best about the product?
Salesforce is easy to understand tool that heled me on my everyday work. mayit be for searching for an account or creating an account it is easy to use adn understand
What do you dislike about the product?
Lag times, sometimes some of the tabs won't work.It takes time for the lead to open at times and wait times take a while before we can open a lead or update informations of our leads
What problems is the product solving and how is that benefiting you?
it helped us to save notes, update details of our customers prior to handing off the leads to our Rspoective Account Executives. It also helped us save to save details for future uese
Brilliant Sales Engagement session from Spencer and Michael
What do you like best about the product?
Love the automation of embedded tasks in the to-do list, Chrome extension! And the ability to add LinkedIn connection requests to cadences.
What do you dislike about the product?
The initial setup already includes too many apps when first starting. For example, when getting a new phone, most of the apps I add are added by myself.
What problems is the product solving and how is that benefiting you?
Enabling sales revenue growth in 3 channels and helping automate lead generation, qualification, conversions, and opportunity closing.
sales force can integra
What do you like best about the product?
sales force can integrate diferent programs ans allows the user to change the plataform to theirs needs
What do you dislike about the product?
itys pretty slow some time if you need to do diferents tasks
What problems is the product solving and how is that benefiting you?
the programs allows our company to check metrics of sales for each vendor and also to plan or analice strenght and weakeness
Superior flexibility
What do you like best about the product?
Salesforce Sales Cloud has outstanding flexibility for adapting to different sales processes within the same org. It is easy to customize (with the help of an experienced admin) and has the ability to automate processes to increase efficiency and reduce repetitive tasks.
What do you dislike about the product?
While there have been some improvements over the years, Sales Cloud dashboards could use some advancement. At this time, they are very limited. Salesforce does have an analytics solution to solve this problem, but it is an additional cost on top of an already pricey base license.
What problems is the product solving and how is that benefiting you?
Sales Cloud helps our sales team identify and reach out to potential customers, keep track of multiple opportunities and monitor their bookings goals throughout the year. It also provides critical reporting for sales managers/execs to know which opportunities are in jeapordy and need executive support.
Salesforce has been a revelation for our team and it just keeps getting better the more we use it!
What do you like best about the product?
Ease of use and intuitive design for easy onboarding are huge benefits. Reporting and dashboards that don't require a developer to create or modify is so empowering to our managment team!
What do you dislike about the product?
Not a salescloud issue, more of our configuration, but I really dislike Chatter. It's a dumping ground for lazy documentation and doesn't enforce best data entry practices that we need for our CRM
What problems is the product solving and how is that benefiting you?
Transparency is the big gain with Sales Cloud. Between dashboards and reporting, there is no where for underperforming tactics (or agents) to hide! Our inside sales close rate is up and unworked tasks are almost non-existent.
Salesforce is for Sales!
What do you like best about the product?
Salesforce is an innovator, plain and simple. As the sales landscape changes, and leaders need stronger, targeted, and more innovative tools for our teams, Sales Cloud continues to adapt and provide exactly what's needed.
What do you dislike about the product?
With there being so much capabilities with Sales Cloud, features and functionality can often get lost or go unseen. It's helpful to have experts available to help guide our organization through the changing tides.
What problems is the product solving and how is that benefiting you?
Sales Cloud is our one source of truth for our sales motions. As we have multiple teams leveraging various systems, it all ends up in Salesforce and Sales Cloud, meaning reps have insights, and leaders have the oversight needed.
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