Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Shark in sales engagement
What do you like best about the product?
In Salesforce CRM, we used Salesforce Sales Cloud, which provides our sales users with significant potential to successfully achieve contracts by gathering a lot of valuable information, facilitating the Statement of Work (SOW) and contract procedures.
What do you dislike about the product?
Apart from the cost of the user license, there is nothing else I felt the need to dislike.
What problems is the product solving and how is that benefiting you?
By using validations, our process becomes easier and more compatible at the UI level, especially with the lightning version, automating the process of converting leads to opportunities, enabling easy billing with simple clicks, and solving many more problems.
Salesforce Sales Cloud - For Centralised Customer Operations
What do you like best about the product?
Salesforce Sales Cloud acts as a centralised repository for customer and prospect information. As a CSM it allows me to store and manage data related to contacts, accounts, leads, and opportunities in one place. This centralisation improves data accuracy, eliminates duplication, and gives the Customer success manager team and sales teams a holistic view of customer interactions, facilitating more personalised and targeted effort. The platform includes automated lead routing, opportunity updates, email templates, and workflow automation.
We have integrated the platform with our Hubspot marketing Hub, Intercom, and Chargebee platform. This integration ecosystem helped us to create a unified view of customer interactions across different departments and leverage data from multiple sources to enhance the process and customer experience.
We have integrated the platform with our Hubspot marketing Hub, Intercom, and Chargebee platform. This integration ecosystem helped us to create a unified view of customer interactions across different departments and leverage data from multiple sources to enhance the process and customer experience.
What do you dislike about the product?
The platform is vast, and hence took immense effort to understand the platform. But once the platform is handy, the ROI is as expected and eases a lot of manual steps required to maintain Excel sheets.
What problems is the product solving and how is that benefiting you?
As a CSM, we need to maintain customers' Opportunities and make quoted for renewals from time to time. As this is a collaborative task between the sales, the CSM and the Revenue team, the Excel method was unsuccessful, creating confusion and monetary loss. Salesforce Sales Cloud has helped maintain the lead and the opportunities, helping all the departments be on the same page and helping us forecast the revenue without any confusion.
Very easy to navigate
What do you like best about the product?
It saves my login for all applications that link to Salesforce. It was easy to learn to use successfully. Helps me set reminders to reach out to a customer. Allows me to message my boss or inside sales effortlessly
What do you dislike about the product?
A better way to build charts and graphs.
What problems is the product solving and how is that benefiting you?
Analysis and follow through
It's save time
What do you like best about the product?
Sales cloud easily do all processes working. Sales cloud is good for marketing processes and business process. We did all the market process with easily way. Thanks
What do you dislike about the product?
I dislike the error other I don't have any issue with the sales cloud and I dislike tab way I think it would be better in awesome way the people easily identified
What problems is the product solving and how is that benefiting you?
Sales Cloud solves every market problem in a better way. Sales cloud collects one company Information in one way we don't go for different pages for it thank you
Salesforce Sales Cloud the cloud genius
What do you like best about the product?
The best thing about Salesforce Sales Cloud was the user friendly UI, it is very simple to learn and use, While using it, it was easy to explain to a non salesforce user to create their dataset.
What do you dislike about the product?
Nothing about Salesforce Sales Cloud is non likable, it has great features with regular updates to adapt to and enough learning opportunities make it quick to understand and use.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud helped to analyse the user data and sales done by the client and also neatly categorised the data for any missed sale or future appointments
Sales Cloud is a winner!
What do you like best about the product?
Comprehensive Sales Management, Easy to use, Collaboration and Communication, integration capabilities, Mobile Accessibility, easy to Automate
What do you dislike about the product?
Cost of licenses, Overwhelming for new users, customization challenges, documentation & support quality
What problems is the product solving and how is that benefiting you?
Streamline and automate a complex sales process enabling it in multiple devices, collaboration and communication, enhanced reporting features
Sales Cloud Is seamless!
What do you like best about the product?
I love Sales Cloud because it tailors the experience of selling for agents. I like how every journey can be customised and page layouts can be customised for all team.
What do you dislike about the product?
There isn't really anything to dislike. Sales Cloud is pretty much a complete package full of useful tools for sales agents. As an admin, I don't really have any issues customising the cloud.
What problems is the product solving and how is that benefiting you?
Sales Cloud enables the agents to follow guided paths to sell to customers. We really enjoy the opportunities feature and use it regularly. All opportunity layouts are customised for different teams.
Salesforce review
What do you like best about the product?
Increased Opportunities to increase sales
Accurate Forecasting of sales
Boost overall productivity
Accurate Forecasting of sales
Boost overall productivity
What do you dislike about the product?
Salesforce Sales Cloud is an expensive product to own if you are a small company
What problems is the product solving and how is that benefiting you?
Showcases all in the pipeline and how it tracks against targets. Overall boos in sales
Salesforce Sales cloud Review
What do you like best about the product?
With sales cloud, I can easily track and update the status of my leads, accounts and opportunities as well as I can track the history, This allows me to see the history and activities of existing customers
What do you dislike about the product?
Sales cloud should integrate with other applications like Gmail ,slack etc to add good source of communication with other team members, in the communication channels
What problems is the product solving and how is that benefiting you?
1. Sales is a CRM,and has various automation capabilities and it organize the leads and opportunities at one place
2. Automate the sales processes
3. It also increases the business experience
2. Automate the sales processes
3. It also increases the business experience
Salesforce Sales Cloud Review
What do you like best about the product?
It is very unique in terms of the dashboard and interface which allows admins to capture and filter on group and individual data effectively
What do you dislike about the product?
If you have never used it before then it can be overwhelming
What problems is the product solving and how is that benefiting you?
Capturing an overview of customer insights and data
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