Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Great Platform
What do you like best about the product?
I can't think of any circumstances where you couldn't modify Salesforce to accomplish what you needed because it is so configurable. If Salesforce hasn't created the feature yet, anyone else can create and upload their solution to the marketplace so that others can utilize it as well. Additionally, practically every other app or piece of software you can think of has integrated with Salesforce because to its popularity and size.
What do you dislike about the product?
I can't say that I despise it because every system has faults, however occasionally Salesforce has sluggish problems. I can say that it is normal because it could depend on our internet connection and the quantity of users.
What problems is the product solving and how is that benefiting you?
My sales integration is made possible via the Salesforce Sales Cloud. Sometimes the customer has to consider whether to buy our services, but if they decide to, the Salesforce Sales Cloud allows me the ability to return to the original order I created, saving me time compared to generating a new opportunity.
Convenience of Salesforce
What do you like best about the product?
You can do a lot of things. Stored call information. You can also store knowledge base links that made it ease for you to look for an article or artifacts.
What do you dislike about the product?
There are some feature or system such quote tool where you experience lag for a min or 2 that makes your call longer than expected
What problems is the product solving and how is that benefiting you?
Everything I do in a call is being stored ing salesforce and that makes my life easier than traking it manually. The quote tool of course and the segregation of items.
Salesforce is a POWER
What do you like best about the product?
What I like the most about Salesforce Sales Cloud is it's interface or dashboard. The color of it made us feel lighter and made us forget the target quota that has been set to us. Also, I can say that it is user-friendly. At first, I thought that there are a lot of field that needs to fill out but the ability of it which is auto-population made our job easier. And the most powerful thing about it is the integration to other systems and apps.
What do you dislike about the product?
I can't say that it is a dislike as all systems have it's own bugs but there are times that Salesforce has lagging issues sometimes. Well it maybe depends to our internet connection and the number of user so I can say that it is normal.
What problems is the product solving and how is that benefiting you?
As a new Sales Representative, this really helps me do multi tasking in a way that a lot of fields are auto populated, I just need to fill out all the customer;s info in the comment box so I can proceed in working for a new customer. Aside fromthe fact that this is integrated to other tools we're using, it is easier for me to contact clients as the database is so powerful and efficient
Super CRM
What do you like best about the product?
Marking activities and registering followup dates
What do you dislike about the product?
reloading takes time & also if any unbuilt calculator is there it will be nice
What problems is the product solving and how is that benefiting you?
follow backing customer is a big issue and it can be solved easily by sales force opportunity
Excellent Tool with great scope of customization as per our need
What do you like best about the product?
Integrating all the sales related activities in one place with proper visulaisation of data.
What do you dislike about the product?
it is not very user friendly so take more time to adapt to the work flow created in this tool.
What problems is the product solving and how is that benefiting you?
It helped in aligning all my cross functional team members in one place with great amount of visibility on the progress of each task.
Salesforce Review Cloud Review
What do you like best about the product?
Allows you to improve your sales process under an AI scheme
What do you dislike about the product?
This tool is really perfect, it allows Opportunity Management, Sales Automation, Revenue Cloud and Sales Participation
among other.
among other.
What problems is the product solving and how is that benefiting you?
It allows me to establish an effective sales process, and being directed by an AI it is very easy to obtain beneficial results
A tool that can help your marketing, sales, service and IT teams work as one from anywhere.
What do you like best about the product?
the most helpful about salesforce is that it helps collaborate sales, provides reccommendation and build strong foundation for customer experience.
What do you dislike about the product?
I can say that salesforce is really a great tool .
What problems is the product solving and how is that benefiting you?
It help us process sales seemless .
Makes selling easier
What do you like best about the product?
Sales and sellign services is a difficult task, however, salesforce organizes your calls, meetings, sends mass emails, and basically keeps you on top of the game.
What do you dislike about the product?
Sometimes too many functions, which can make it challending 8at the beginning).
What problems is the product solving and how is that benefiting you?
Sending marketing emails for events has never been easier. n
Salesforce as a friendly user tool
What do you like best about the product?
Salesforce is very easy to use and navigate. The categories, buttons to click, and other functions are very easy to understand. There are a lot of ways when you search a recent, current and past customer, and it makes everything easier.
What do you dislike about the product?
I dont see anything not good with Salesforce, everything on it is awesome
What problems is the product solving and how is that benefiting you?
When getting error, its gives you the direction where and what isthe error, and easy to find.
Amazing
What do you like best about the product?
It is very easy to use. Most specially that we use this everday for our clients. It is reliable and very easy to use even for someone who is new to this system.
What do you dislike about the product?
Sometimes there are errors appearing even though we are doing the right process and there are no missing informations or data. Due to huge amount of users, sometimes it slows down.
What problems is the product solving and how is that benefiting you?
Easily gather clients information. Having a transcript of records to make sure everything is in the right order in the right time. Accuracy of data being taken and delivered.
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