Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Everything I need in one place
What do you like best about the product?
It is to have a sales App on top of my CRM. Easy to work and collaborate with the rest of my team. We can share and access (or not... we define that) others' sales and opportunities. I can quickly be notified about a lead or an opportunity. I know what is the stage of my Leads and Opportunities and I can tell which ones need attention facilitating the follow-up.
What do you dislike about the product?
In order to get it working properly can take time to learn but believe that's how things are when we can do so much. For small businesses, it can be a bit pricey although I'm aware that Salesforce offers options to tackle this.
What problems is the product solving and how is that benefiting you?
It's helping the business to identify and share Leads and Opportunities as well as clients for service revenues. Sales is a challenging and crucial area for all industries and business types. With the right tools, we can rest assured that we are doing our work to create business and follow up with our clients. Making sure the business leaves on and progresses. And Sales Could on top of the awesome CRM tool Salesforce is by nature, we have the right tool to excel.
What can you say with one of the biggest CRM platforms
What do you like best about the product?
Sales cloud is an incredible tool to elevate all commercial teams and to ensure that there is data consistency and realtime 360 degree view of the: lead, prospect and finally customers account.
What do you dislike about the product?
Sometimes when data tends to get too much te reporting and the dashboards can take a while to refresh, some aggregations with lots of data tend to crash reports too.
What problems is the product solving and how is that benefiting you?
Sales Cloud helps the teams achieve incredible results, whilst helping the managers have an overview of their team members.
It does this by having very configurable page layouts, custom objects and an insane amount of integrations.
It does this by having very configurable page layouts, custom objects and an insane amount of integrations.
Streamlining Sales Success: A Comprehensive Review of Salesforce Sales Cloud
What do you like best about the product?
One of the standout features I appreciate most about Salesforce Sales Cloud is its robust functionality and versatility. It offers a wide range of tools and capabilities that empower sales teams to effectively manage their entire sales process. Here are a few key aspects I particularly enjoy: Comprehensive Sales Management
Customization and Flexibility
Collaboration and Communication
Sales Performance Analytics
Integration Capabilities
Customization and Flexibility
Collaboration and Communication
Sales Performance Analytics
Integration Capabilities
What do you dislike about the product?
While Salesforce Sales Cloud offers numerous benefits and powerful features, there are a few aspects that I may find less desirable.
Complexity and Learning Curve
Cost
Customization Complexity
User Interface (UI) and User Experience (UX)
Limited Offline Access
Complexity and Learning Curve
Cost
Customization Complexity
User Interface (UI) and User Experience (UX)
Limited Offline Access
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud solves several common problems in sales management and operations, providing numerous benefits to businesses.
Disconnected Sales Processes
Inefficient Lead Management
Lack of Sales Visibility and Forecasting
Ineffective Sales Communication
Manual and Time-Consuming Sales Processes
Lack of Integration and Scalability
Disconnected Sales Processes
Inefficient Lead Management
Lack of Sales Visibility and Forecasting
Ineffective Sales Communication
Manual and Time-Consuming Sales Processes
Lack of Integration and Scalability
Wanna see Magic in 10 min
What do you like best about the product?
A basic CRM for Sales is up and ready in short span of time. No time spent in setting up server, databases, complex ui pages. It can be up in as short as 10 min for use by teams.
Featues like Opporutnities creation, opportunity teams, flows, validation rules, emails, tasks etc
Featues like Opporutnities creation, opportunity teams, flows, validation rules, emails, tasks etc
What do you dislike about the product?
Governor limits, limits on number of fields etc but that all can overcome with right planning and design
What problems is the product solving and how is that benefiting you?
Organised Lead to Live cycle
Salesforce Sales Cloud is excellent for customer 360 view, but needs better forecasting capabilities
What do you like best about the product?
With Salesforce Sales Cloud, I am consistently impressed by its potent combination of utility and ease of use. The most beneficial aspect, in my opinion, is its seamless contact management system. It provides a 360-degree view of each customer, encapsulating everything from communication history to purchases and preferences.
What do you dislike about the product?
Salesforce forecasting capabilities could be improved. As it`s not very flexible, is not fitting most of the business needs and business models.
What problems is the product solving and how is that benefiting you?
Our Sales and Account management users can have a customer 360 view, and we can make data-driven decisions to generate more revenue.
The ultimate CRM!?!
What do you like best about the product?
Sales cloud is a really great product if you're looking to accelerate your Sales processes and gain complete transparency from both a sales agent and manager perspective.
The best features make it easy for relationships and interactions to be logged in one central place and when you can unlock the automations to streamline processes and make repetitive tasks easy.
They are regularly updating the platform and bringing new features which is a game changer.
The best features make it easy for relationships and interactions to be logged in one central place and when you can unlock the automations to streamline processes and make repetitive tasks easy.
They are regularly updating the platform and bringing new features which is a game changer.
What do you dislike about the product?
It can be quite expensive and the learning curve can be challenging for some.
You need an experienced partner who can understand your processes to unlock the full potential quickly.
You need an experienced partner who can understand your processes to unlock the full potential quickly.
What problems is the product solving and how is that benefiting you?
The key problem it solves is removing the legacy systems that are built in house normally creating internally and are not well maintained and therefore can be buggy.
Having a trusted platform that is always available anywhere changes the game for many clients.
Having a trusted platform that is always available anywhere changes the game for many clients.
Awesome and essential
What do you like best about the product?
You can manage all aspects of your business in 1 place and provide a 360 degree view of customer engagement to improve relationships and their overall experience.
What do you dislike about the product?
The challenges in implementing new features.
What problems is the product solving and how is that benefiting you?
Having visibility of customer engagements from multiple departments
Sales cloud
What do you like best about the product?
It is used for generating leads which then get coverts to an opportunity. And it shows entire lead to quote flow which helps drive the customers faster and skoother
What do you dislike about the product?
It is costly as compired to other CRM companies
What problems is the product solving and how is that benefiting you?
Sales cloud primarily solves the lead to quote problem which usually creates problem for other CRM products. The lead to opportunity conversation is smoother in process which allows faster conversations
Increase in revenue
What do you like best about the product?
Sales cloud - is awesome and with ready made product any one can start sales flow without having to make customisation as it is already built to accommodate most of the sales user journey.
What do you dislike about the product?
Not many, but if I want to call out one it needs multiple products to make the sales cloud even easier to use. As a stand-alone cloud it can do only certain sales flow.
What problems is the product solving and how is that benefiting you?
Opportunity lifecycle is being is met using sales cloud. With lead scoring we now have improved our sales and productive of sales rep has increased and easy to find target audience.
Great product to help salesblazers
What do you like best about the product?
Salesforce Sales Cloud stands out for all the functionalities it offers to optimize and automate sales processes. One of its best features is its ability to adapt to a wide range of business needs, offering tools to customize workflows, manage leads, track opportunities, and streamline the sales process. Overall, it optimizes sales operations, increases productivity, and improves customer relationships.
What do you dislike about the product?
One of the main challenges of Salesforce Sales Cloud is its complexity, especially for new users. The platform’s wide range of features can be overwhelming and require a lot of time and training to fully master. The customization options are great, but they often require the help of an expert administrator or developer, which can add to the cost. Additionally, the pricing structure can be expensive, especially for small businesses, and the system can be slow or cumbersome at times if not optimized properly. Overall, while it is powerful, it can have a steep learning curve and a high cost of ownership.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud solves problems like lead tracking, workflow visibility, and task automation. It streamlines sales processes, improves forecasting, and saves time by automating repetitive tasks. This leads to increased productivity, better decision making, and better conversion rates, ultimately benefiting overall sales performance.
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