Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
User-Friendly and Easy to Teach, Could Use More AI Integration
What do you like best about the product?
It is so user friendly and easy to teach for the demo as well
What do you dislike about the product?
Nothing but more AI stuff might be integrated
What problems is the product solving and how is that benefiting you?
Some users are complaining about the user cases
Easy-to-Use Sales Cloud, but Lacking in Documentation
What do you like best about the product?
All ootb Sales Cloud features are very ease to use
What do you dislike about the product?
Some features of sales cloud do not have great documentation
What problems is the product solving and how is that benefiting you?
The full Sales cycle and ease of use
Great Client Overview, but Opportunity Workflow Needs Improvement
What do you like best about the product?
Easy to use and the 360 of the client about their purchases
What do you dislike about the product?
Need to use cote with opportunity
Cannot use just opportunity
Cannot use just opportunity
What problems is the product solving and how is that benefiting you?
Closing deals faster
Great for Opportunity Lifecycle Management, No Complaints
What do you like best about the product?
Coaching, follow à Life cycle of the Opportunity.
What do you dislike about the product?
Nothing we use it for our pipe-line since the création of the compagny
What problems is the product solving and how is that benefiting you?
Inside sales
Easy to Use and Customizable Platform with Room for Improvement
What do you like best about the product?
Ease of use and customization option available
What do you dislike about the product?
Nothing to dislike about platform but we can improve
What problems is the product solving and how is that benefiting you?
Improve sales rep exp and deal closure time
Balance between flexibility and robustness in Sales Cloud
What do you like best about the product?
What I appreciate most about Sales Cloud is precisely the balance it offers between flexibility for customization and the robustness of sales processes.
What do you dislike about the product?
The main strength of Sales Cloud is providing a complete and flexible platform for managing the sales cycle, with automation, artificial intelligence, and native integration between marketing, service, and CPQ. However, its main challenges lie in the total cost of ownership, the complexity of licensing and configuration, the reliance on good data governance, and the need for well-planned architectures to avoid excessive customizations and fragile integrations.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud addresses the lack of visibility and control in sales by centralizing data, automating processes, and increasing productivity, conversion, and customer satisfaction.
Great for Sales Optimization, but Can Be Complex with Many Standard Objects
What do you like best about the product?
The ability to improve sales processes to ensure best customer experience and low cost
What do you dislike about the product?
Can be a complex and many standard objects
What problems is the product solving and how is that benefiting you?
Sales process and the ability to automate processes
Comprehensive and Robust CRM Platform with No Drawbacks So Far
What do you like best about the product?
Awesome leading CRM platform, and users appreciate its comprehensive and robust features
What do you dislike about the product?
None observed at this point. SSC is great.
What problems is the product solving and how is that benefiting you?
Tracking and reporting, helps engagement with various team members
Great Scalability for Sales and Marketing
What do you like best about the product?
Ability to scale as technology changes for Sales and Marketing.
What do you dislike about the product?
I love it so far however would like that some of the most anticipated ideas are actioned
What problems is the product solving and how is that benefiting you?
Account, Contact, leads, and Opportunities management
Salesforce Sales Cloud Elevates Our Productivity
What do you like best about the product?
I appreciate Salesforce Sales Cloud for its ability to make us more productive than Excel, as it provides everyone access to information. I find the Accounts feature particularly useful and cool. The transition to using it was easy, and I find it way more efficient than using Excel.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
I find Salesforce Sales Cloud more productive than Excel, granting everyone access to information.
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