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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Saurabh K.

One of the Best Sales Leads Management Cloud Platform

  • June 19, 2023
  • Review provided by G2

What do you like best about the product?
One of the best SFDC features is how well it integrates with Various Systems.
What do you dislike about the product?
The Software is very Buggy. Every time we add a new feature, there are a few bugs spotted.
What problems is the product solving and how is that benefiting you?
Majoirty of the platforms do not integrate with various systems. With SFDC our company can integrate with Majority of the Software companies.


    Gopal B.

I have shared this review because Salesforce CRM is actually very useful and i am already using this

  • June 19, 2023
  • Review provided by G2

What do you like best about the product?
The best part of Salesforce CRM is, that is very useful wnd eay to understand. Salesforce Sales Cloud can vary depending on the specific requirements and objectives of each organization. Businesses may have different preferences and priorities based on their unique sales processes and goals.
What do you dislike about the product?
Some users have expressed concerns about the complexity of initial setup and configuration, the high cost associated with licensing and customization, the learning curve for new users, and potential challenges in integrating Sales Cloud with other systems.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud addresses various challenges faced by businesses in managing their sales processes. It helps streamline and automate sales activities, improves lead management and tracking, enhances communication and collaboration within sales teams, provides valuable insights through analytics and reporting, and enables businesses to personalize and customize the platform to fit their specific needs.


    Yash S.

Complete CRM Solution for emerging organizations

  • June 19, 2023
  • Review provided by G2

What do you like best about the product?
Rich in features, easy to manage leads and pipelines of the sales department. also I can manage projects and also track the projects going on in the different teams, integration is possible with third party softwares
What do you dislike about the product?
A lil bit expensive for a small businesses, and most users find it challenging because for configuration part user must be trained enough to do it on his own, it's not easy to do it without support.
What problems is the product solving and how is that benefiting you?
I can manage my projects and track the leads, pipelines of ongoing sales, their support is also good, and most important logging of calls is also possible in CRM solution


    Adithya S.

Helps organization to sell better and smarted by centralizing customer information

  • June 19, 2023
  • Review provided by G2

What do you like best about the product?
It helps us to track all the activity like revenue generation and expense generation, also we use tabCRM to visualize the data which is stored in the salesforce cloud.
What do you dislike about the product?
Configuration at the initial stages is time-consuming and is not user friendly, we have to take help from third party, secondly it is very expensive, but anyway it is worth the money paid.
What problems is the product solving and how is that benefiting you?
We have integrated Salesforce with other applications like workflow, ERP, and MySQL, Salesforce cloud helps users to channelize their customer's information and track their splits and revenue achieved and their Quota attainment rate.


    Yash S.

It provides flexibility for one to customize for any given business and sales process

  • June 19, 2023
  • Review provided by G2

What do you like best about the product?
Declarative configuration, coding experience not required for most administration.
What do you dislike about the product?
complexity can make it challenging for new users to navigate and configure. It may require significant time and effort to fully understand and leverage all the functionalities.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud provides a centralized database to store and manage customer information, including leads, contacts, and opportunities. This helps eliminate data silos and enables easy access to up-to-date customer data, promoting a unified view of customers across the organization.


    Vishal K.

Impressive CRM for small to large scale businesses

  • June 18, 2023
  • Review provided by G2

What do you like best about the product?
SalesForce CRM is highly customizable; I can manage and monitor the leads, and call logging is also there; it has user-friendly interface after a certain amount of training.
What do you dislike about the product?
The learning training is a long process for some users, and they find it challenging at the time of configuration, one more suggestion is that the user interface can be more simplified.
What problems is the product solving and how is that benefiting you?
Manage customer relation, tracking of sales leads and pipelines, customer support, calls logging for further auditing, project tracking, user friendly interface, easy to configure.


    Vidushi S.

Best customer relation management tool with easy maintenance

  • June 18, 2023
  • Review provided by G2

What do you like best about the product?
You can easily maintain data of leads snd projects and also can arranged them in a sophisticated manner, it will make your working life hectic and stress free, support is also good
What do you dislike about the product?
Some users find it more complex during the initial phase during configuration, and also it is a lil bit epensive side, without any technical support it's a tough task to configure SalesForce CRM according to organisations
What problems is the product solving and how is that benefiting you?
SalesForce is helping me in daily life in solving so many problems, managing leads and ongoing projects is very easy and also logging the calls like feature add a plus point in banefits.


    Vishnu B.

CRM IS the good and easy to use and very useful.

  • June 17, 2023
  • Review provided by G2

What do you like best about the product?
Thanks to Salesforce Sales Cloud's strong lead management tools, businesses can collect and track leads from various sources, including websites, social media, and marketing efforts. Sales teams can successfully prioritize and distribute tips using comprehensive lead scoring and assignment rules, ensuring that the appropriate salesperson contacts each prospect at the right moment. To
What do you dislike about the product?
It's critical to remember that these considerations indicate potential worries or objections that some people or organizations might have. On the other hand, Salesforce Sales Cloud is a CRM system that many firms find to be very effective in meeting their sales and customer management demands. It is usually advised to assess the platform based on your unique requirements, do extensive research, and, if practical, take a trial or demo to determine its suitability for your company.
What problems is the product solving and how is that benefiting you?
Salesforce CRM provides a centralized platform for managing customer data, enhancing team collaboration, automating lead and opportunity management, providing sophisticated reporting and analytics, and allowing connection with other systems. These features help Salesforce CRM solve a wide range of business challenges. These advantages will ultimately end in better sales procedures, enhanced client relationships, and improved revenue for the company.


    Guru S.

best CRM available right now

  • June 17, 2023
  • Review provided by G2

What do you like best about the product?
Sales Cloud is highly customizable to fit specific business needs.
You can configure workflow and processes according to your organization's requirements.
What do you dislike about the product?
it's has a tricky interface Some users have mentioned that the user interface of Salesforce Sales Cloud can be overwhelming or not as intuitive as desired.
What problems is the product solving and how is that benefiting you?
managing leads for sales team and customize workflow for different- different teams for their tasks, integration capabilities, integrating with certain legacy systems


    Kalpit J.

Great tool for CRM, management and reporting

  • June 17, 2023
  • Review provided by G2

What do you like best about the product?
Excellent, user-friendly software for small and start-up enterprises who require it. It is simple to install and use and have a user-friendly interface. Used it in customer support as well and the capability it provides is amazing.
What do you dislike about the product?
The tool is comparatively costly than other options is the biggest thing one could dislike. Other minor glitches and bugs are something we can expect from any software.
What problems is the product solving and how is that benefiting you?
It is helping us in maintaining a great database of users which can be accessed from any place and at any time so that we could manage customers from different regions without disturbing in their leisure time.
Along we that we have integrated this in social listening tools to analyse data