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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Retail

I love Sales Cloud

  • June 06, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud is the one-stop shop for my teams to access our data and make informed decisions on our business and how to move forward. It is the best tool for sales reps.
What do you dislike about the product?
I will say, there isn't much I dislike about Sales Cloud. However, i do wish that some of the EAC reporting can be accessed easily within external databases within our data warehouse.
What problems is the product solving and how is that benefiting you?
It is the CRM that binds our customers together and it allows for intelligent sales analytics. We recently rolled out sales forecasting. It's wonderful to be able to view the full lifecycle of our customers especially from the Sales perspective.


    Walter G.

Salesforce is a solid tool!

  • June 06, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce is useful for tracking new leads, account statuses and account activity. At a glance you can see what has been done with the account/client and generating reports is pretty easy as well!
What do you dislike about the product?
While Salesforce is an awesome tool, it is a beast to learn. This is in no fault of the software though. Being such a useful tool naturally requires a lot of learning but the resources are all there to learn everything necessary.
What problems is the product solving and how is that benefiting you?
It solves new customer acquisition, interaction logging with the customer and checking account health. With several staff members that might interact with a customer, seeing who is doing what is very helpful.


    sumit k.

It was great to work with the features provided by Salesforce cloud.

  • June 06, 2023
  • Review provided by G2

What do you like best about the product?
Very user-friendly and simple to create dashboards and extract the reports. Super helpful to automate things instead of doing it manually. Even we have the einstein dashboard, which is super in terms of details and in-depth analysis.
What do you dislike about the product?
1. Salesforce is a little expensive. It should provide the features with a variety of packages.
2. Einstein dashboard is an advance feature everyone is not familiar with this so it would be better if we make it easy to use with proper training videos.
What problems is the product solving and how is that benefiting you?
It enables sales reps to establish effective communication with our prospects to achieve shorter sales cycles. Even though we can interact with the users just by checking the status of the user if he/she online or not.


    Prashant M.

Great experience of using Salesforce cloud services

  • June 05, 2023
  • Review provided by G2

What do you like best about the product?
The best user interface and easy to use such a high level cloud service. Salesforce cloud is helpful for deploy product and service to increase sales and quality of your product
What do you dislike about the product?
A bit harder to find out the installation and setup process. Official document should be more elloborated or Salesforce team cam provide more handful video tutorials about basic architecture.
What problems is the product solving and how is that benefiting you?
I am working on a website which have large user data to handle daily basis, Salesforce cloud help me to organise and analysis data more efficiently. It improve our website quality and sales.


    Lakshay T.

Accelerate your business with salesforce service cloud

  • June 04, 2023
  • Review provided by G2

What do you like best about the product?
It provides me a single platform for variety of business problems like event handling, sales analysis, customer analysis and much more. Here I can combine data from different salesforce services. I can integrate salesforce service cloud with different services like magento, treasure data, etc
What do you dislike about the product?
The cost of salesforce package is too much expensive for an individual or for small organizations. please introduce some low cost packages so any individual or any small organization can also use salesforce service cloud services. even you can provide some basic functionality services.
What problems is the product solving and how is that benefiting you?
The salesforce crm provides me the combine data from different salesforce platforms. I use this data in different scenerio. I can track the status of any email by email tracking and also automate email sending functionality.


    John A.

Lots of features and helps me be organized

  • June 03, 2023
  • Review provided by G2

What do you like best about the product?
What I like most is that I can send bulk customized emails to all my contacts at once and create customized email templates.
What do you dislike about the product?
Nothing that I can think of since it does what I need it to do for my particular projects.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud helps me stay organized as well as tracks all of my opportunities in my pipeline.


    Poonam D.

Sales cloud valuable for businesses

  • June 03, 2023
  • Review provided by G2

What do you like best about the product?
Sales cloud provides most of the basic features which require the basic features to implement a business solution. I have used it to implement order mgmt, contract mgmt and sales of automobile warrenty. And most of time solutioning does not require further licenses.
What do you dislike about the product?
There are some features which should be provided as default with sales cloud like cpq and pdf generation and record types on quote line items. These are the 2 basic features which can be included.
What problems is the product solving and how is that benefiting you?
It provides out of box features like opportunities, products, quotes and also to customize triggers, apex and lwc


    Riya S.

nothing is better then Salesforce

  • June 02, 2023
  • Review provided by G2

What do you like best about the product?
Here is no one who is better then salesforce I can't see any other better platform who can beat salesforce's services this is best nothing is better then this .
What do you dislike about the product?
I don't have anything to say in terms of dislike I can't see anything to dislike salesforce because it has all the things which is required to maintain any business or any sales or data
What problems is the product solving and how is that benefiting you?
Easy to maintain data also we can set clients priorities and it's useful for time management also we can schedule meetings we can analyse sales perform these are the main benefits.


    Jim M.

The most complete and flexible tool for managing your sales team, activity and pipeline

  • June 02, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud includes an extensive feature set for tracking accounts and contact, interactions, sales process, opportunity stages and status, and detailed reporting of each. It is highly customizable to match your business processes, workflows and terminology. The training tools provided via Trailhead make educating our team a breeze and trackable. And the "out-of-the-box" configuration works well for simple implementations.
What do you dislike about the product?
The feature set is so configurable and customizable that it can be a bit overwhelming. Utilizing certified Salesforce admins, either internally or via a Salesforce partner, is a must if you want to do any significant customization. This isn't really a negative, but a reality of getting the most from your investment in the platform.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud provides us with the tools, reporting and dashboards to monitor and manage our sales team and sales process. The level of detail about each interaction and at each stage in the sales pipeline is visible and easy to track.


    PRAVIN K.

Sales Cloud For Managing Direct & Indirect Sales

  • June 02, 2023
  • Review provided by G2

What do you like best about the product?
This meet most of our business requirements.
What do you dislike about the product?
Some of the basic features also require customization.
What problems is the product solving and how is that benefiting you?
Its help to track the Direct & Indirect Sales for our client.