Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Single source, accurate view of your sales activities
What do you like best about the product?
I love that it is all in one place. You are able to see your deals, the progress on them, activities that you and your team are performing to achieve the sale and included are excellent insights from Einstein and reports.
What do you dislike about the product?
In most Sales Cloud instances, the people who are able to build the reports are those who are busy doing other things so it is occasionally a bottle neck to get reporting the first time - once designed, the reports are great!
What problems is the product solving and how is that benefiting you?
The biggest thing that I use Sale Cloud for as a user is all of the reporting capabilities. They show me my activity, what is working and what I need to change. I also love meeting scheduling and email tracking in a single place.
Feedback for using sales cloud
What do you like best about the product?
Sales cloud is one of the major products of salesforce. It has worked magically for me as the product as helped me to handle the sales data of the organisation very well. It has empowered me to boost the trading of the sevices provided by the company. Not only that it can be used to handle the clients needs and requirements efficiently and get new customers on board
What do you dislike about the product?
There is nothing much to dislike the product. Although sometimes the application buffers a lot so optimization at the backend and smoothness is something which can be worked upon.
Also a proper documentation or video tutorial should be developed so that a new user can become familiar with the platform.
Some improvement in field of user interface is also required
Also a proper documentation or video tutorial should be developed so that a new user can become familiar with the platform.
Some improvement in field of user interface is also required
What problems is the product solving and how is that benefiting you?
Sales cloud has helped a lot in handling the sales and services department a lot.
It has helped to divert alot of manpower to othet departments.
Sales cloud has facilitated to develop separate marketing strategy for separate products.
Even this has helped to solve customer requirements very well.
Rating of the product and customer satisfaction has shot up significantly.
It has helped to divert alot of manpower to othet departments.
Sales cloud has facilitated to develop separate marketing strategy for separate products.
Even this has helped to solve customer requirements very well.
Rating of the product and customer satisfaction has shot up significantly.
Sales cloud user review
What do you like best about the product?
It help me to increase product lead with its mobile features and also it's AI generated tools. It gives me my real time view of my team and the product sales and details of my opportunities.
What do you dislike about the product?
The price of tools is quite costly and the tools require the expertise to use and requires training and also has slow support which will delay the customer to provide solution for their queries
What problems is the product solving and how is that benefiting you?
It help to reduce the timing of customer and product queries and also provide one platform for all solution and all lead generation and all product details at the same platform.
It benefit us as to increase my product sales and lead opportunities
It benefit us as to increase my product sales and lead opportunities
Increases communication between our sales team
What do you like best about the product?
Our company, Poplar Homes, benefits from the powerful analytics and reporting features offered by Salesforce Sales Cloud. Our sales teams are able to make well-informed decisions that are suited to their unique needs thanks to detailed insights into sales performance, pipeline health, and revenue forecasts. This gives them the ability to use data-driven insights that are specific to our company to find areas for improvement, better sales techniques, and lead to success.
What do you dislike about the product?
Without technical know-how or support from Salesforce consultants or developers, some of our agents have discovered that making major adjustments or modifications in Salesforce Sales Cloud to match their unique company needs can be difficult. In order to ensure a seamless and successful execution of your unique requirements, it is crucial to take into account the technical resources and talents of our team while planning adaptations.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud gives our company powerful lead management tools, which addresses the issue of ineffective lead management. Our sales teams can efficiently gather, qualify, and track prospects with the help of Sales Cloud, allowing them to focus on high-potential leads and organize their priorities. This tailored strategy boosts sales productivity, improves conversion rates, and eventually promotes revenue development.
About Salesforce Sales Cloud
What do you like best about the product?
I can provide you with some commonly mentioned advantages of Salesforce Sales Cloud, which are personally beneficial for me during my project works:-
1.Comprehensive Sales Management
2.Customization and Scalability
3.CRM Integration
4.Mobile Accessibility
5.Sales Performance Tracking
6.Collaboration and Communication
7.Automation and Workflow
8.Customer Relationship Management:
1.Comprehensive Sales Management
2.Customization and Scalability
3.CRM Integration
4.Mobile Accessibility
5.Sales Performance Tracking
6.Collaboration and Communication
7.Automation and Workflow
8.Customer Relationship Management:
What do you dislike about the product?
I mention some common challenges or considerations that some users have raised about Salesforce Sales Cloud:
1.Complexity and Learning Curve
2.Cost: Salesforce Sales Cloud is known to be a premium solution, and the cost of licensing and implementation can be a concern for small or budget-constrained businesses.
3.Customization Limitations
4.Integration Challenges
5.Performance and Speed
6.Dependency on Internet Connectivity
7.User Interface: It may be more Beneficial if it more irrelated to users.
1.Complexity and Learning Curve
2.Cost: Salesforce Sales Cloud is known to be a premium solution, and the cost of licensing and implementation can be a concern for small or budget-constrained businesses.
3.Customization Limitations
4.Integration Challenges
5.Performance and Speed
6.Dependency on Internet Connectivity
7.User Interface: It may be more Beneficial if it more irrelated to users.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud solves several problems for businesses and sales teams, which ultimately benefit the users in various ways. Some of the key problems that Salesforce Sales Cloud addresses include:
1.Centralized Data Management
2.Streamlined Sales Processes
3.Improved Sales Pipeline Visibility
4.Enhanced Customer Engagement
5.Collaboration and Communication
6.Scalability and Customization
1.Centralized Data Management
2.Streamlined Sales Processes
3.Improved Sales Pipeline Visibility
4.Enhanced Customer Engagement
5.Collaboration and Communication
6.Scalability and Customization
Intuitive platform for creating reports and dashboards
What do you like best about the product?
What I like most about SalesForce Cloud is the range of data analysis I can have with the reports and dashboards I create in Salesforce. And besides, I have all the information about my customers and sales at my fingertips in one place.
What do you dislike about the product?
I wish Salesforce Cloud could be a little faster when I select some data, sometimes the platform takes a while to load.
What problems is the product solving and how is that benefiting you?
Customer data management and creation of reports and dashboards for my team and manager. I can bring real-time analysis with salesforce reports and optimize my team's work.
Totally customizable to be the platform for OUR business!
What do you like best about the product?
I enjoy that you have the opportunity to fine tune each and every field or tab or drop-down menus or buttons/boxes tackle all the needs for your business. I also appreciate that you can have minor adjustments introduced as you go if necessary.
What do you dislike about the product?
I find it to be pretty bothersome that there are so many options and drop down menus that might not apply to your business needs. It's almost like you have to work hard to narrow it down to exactly what you need and nothing extra.
What problems is the product solving and how is that benefiting you?
It has been helping us build a more uniform experience. Not only for our external customers, but our internal customers as well. By doing that, we can be at our most efficient.
Easy to use
What do you like best about the product?
It's an easy to learn platform for all users.
What do you dislike about the product?
It doesn't catch duplicate of leads in the system
What problems is the product solving and how is that benefiting you?
Keep track of leads and converting to contract
How Better is Salesforce sales cloud and what can we do to improve it.
What do you like best about the product?
The thing that i like about Salesfore sales cloud is Sales Cloud offers powerful workflow automation capabilities, streamlining repetitive and manual tasks. By automating processes like lead assignment, approval workflows, and follow-up tasks, sales teams can save time, reduce errors, and focus on building customer relationships.
What do you dislike about the product?
The sales cloud is perfectly good. But one thing I want to mention that the pricing structure is often based on the number of users and additional features required, which can make it less accessible for organizations with limited budgets.
What problems is the product solving and how is that benefiting you?
the salesforce sales cloud is really saving my time with Sales Cloud, businesses gain valuable insights into their sales performance, allowing us to make data-driven decisions, identify trends, and spot opportunities for growth. The visibility and analytics help sales teams identify bottlenecks, prioritize leads, and optimize our sales strategies.
Extremely easy to navigate!
What do you like best about the product?
How easy it is to navigate, its pretty straight forward. System rarely crashes!
What do you dislike about the product?
Theres really no downsides about the system! It has a little bit for everybody.
What problems is the product solving and how is that benefiting you?
Keeping up with customers account, organizing them, and sales.
showing 4,751 - 4,760