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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Eric A.

All inclusive

  • May 19, 2023
  • Review provided by G2

What do you like best about the product?
Great for tracking all of my sales activity
What do you dislike about the product?
I would like the option to delete tasks more easily.
What problems is the product solving and how is that benefiting you?
Tracks my progress with sales and allows me to set up reminder tasks.


    Jericho B.

Salesforce how it helps every business

  • May 19, 2023
  • Review provided by G2

What do you like best about the product?
The use on how it was secured and optimized for every business that wanting to move to cloud for more efficient and reliable data filing and it is more conven cause data can be visualized with use of Reports and Dashboards
What do you dislike about the product?
So Far I like The Salesforce as whole, Since i helps a lot of of business to transform in digitalize world. Salesforce gives chance to businesses to improve their process and ways of working with their customers.
What problems is the product solving and how is that benefiting you?
The efficient retrieving of data and safer environment with use of Approvals and automations it helps every process clean and fast, it gives users peace of mind.


    Alan M.

MUST have for an business

  • May 19, 2023
  • Review provided by G2

What do you like best about the product?
Power of the platform. CRM has been around for decades but Salesforce CRM does it better in a variety of ways. The architecture and user experience really stands out for me.
What do you dislike about the product?
Honestly, there are few downsides. I think the downsides are due to business workflow complexities. For a multiglobal business with really complex workflows, there may be some shortcomings to the product. For example, various governor limits on the platform but Salesforce offers resources to help rethink another way to solution around the limitations.
What problems is the product solving and how is that benefiting you?
Organize our sales process, customer 360, enable complex sales cycles, platform to build on top of. All of the above is what powers our multi billion dollars of business. It enables our sales people to do what they do - sell.


    Ray G.

Wonderful Experience with Salesforce Sales Cloud

  • May 19, 2023
  • Review provided by G2

What do you like best about the product?
I never had a bad experience using Salesforce. It is uncomplicated and nothing too much trouble. Easy to install on any platform. It gives the ability for users to see cases and emails easily. This tool has a great potential for more businesses to use it.
What do you dislike about the product?
Everything is almost good, except there is no sound notification every time a new case or email arrives. This would have significantly helped a user to be notified. But all in all, this tool is very good!
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud solves the disorder because it has categorization such as tasks, cases, and emails, making it a lot easier for users to see what needs to be done next. This tool is so great that it is very easy to navigate and does not need training.


    Mohammed saeed B.

The Best Tool to handle your sales pipeline

  • May 19, 2023
  • Review provided by G2

What do you like best about the product?
The most helpful feature i like about Salesforce Sales Cloud Suite is its ability to integrate with almost every other CRM out there in the market available.
Secondly extend any functinality on top of it which can use the same data base.
What do you dislike about the product?
There are multiple things which i dislike , the learning curve is steap
The Implementation is quiet complex.
Pricing is on higher side therefore, MSB think alot before investing
What problems is the product solving and how is that benefiting you?
Managing customer's data at one place, engaging with them on regular basis, deal time reduces. Stakeholders have more control over each and every deal, approvals are being noted and quick.


    Allie C.

Best CRM Out There!

  • May 18, 2023
  • Review provided by G2

What do you like best about the product?
The configuration and ability to customize almost everything to fit what the organization needs to have a solid sales funnel
What do you dislike about the product?
It is not for beginners when it comes to administration and building (not talking about developers). There are other systems that seem to be more efficient in this area.
What problems is the product solving and how is that benefiting you?
It's our CRM so all of the sales org, marketing,finance, operations, and other division utilize this tool as their source of truth. We utilize for the analytics and to report to executives what is going on


    Einar Andrew O.

I Love Salesforce

  • May 18, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce is a tool where you can effortlessly search our partners associated with our business. As quality analyst, we were able to review the reports of our partners as well as their profiles. This tool is very easy to use and navigate.
What do you dislike about the product?
As of the moment, no bad feedback nor complaints with this tool. A very useful tool for us.
What problems is the product solving and how is that benefiting you?
It allows us to search multiple partners/service providers simultaneously. We can track our reports real-time now that's why I love Salesforce!


    Unnati P.

Worked as Salesforce Consultant and Developer for 2+ years

  • May 18, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud provide a multi-tentant environment and is a very secured platform following a subscription model per number of users whose permissions can be limited to the role within the organisation. It is easy to use and understand unlike other CRM Cloud platform which needs more training to make the platform familiar for the sales representatives to get familiar with. Hence saving the cost on training and time to train
What do you dislike about the product?
We can have limited number of Profiles for different users and this can be pretty costly for small businesses willing to add Multiple users using Sales Cloud Suite only, we might have to integrate other clouds with the same.
What problems is the product solving and how is that benefiting you?
It is currently the best and easy to use CRM present in the Market currently which is helping Developers working with Salesforce Developer Platform and giving us the chance to work on the environment and contribute to the Salesforce Community and Market


    Amaan S.

Unleashing Sales Superpowers: My Review of Salesforce Sales Cloud 🚀

  • May 18, 2023
  • Review provided by G2

What do you like best about the product?
- Tracking Capabilities: It tracks leads, opportunities, and deals seamlessly.
- Customization: The platform provides robust customization options for tailoring it to your business needs.
- Analytics and Reporting: The powerful analytics and reporting capabilities enable data-driven decision-making.
- Integration: It also integrates smoothly with other Salesforce products, allowing for an end-to-end sales process.
What do you dislike about the product?
- Learning Curve: The software can present a steep learning curve for new users, especially those without CRM experience.
- Pricing: Small businesses with limited budgets may face pricing hurdles while accessing the software.
- Performance Issues: Occasional performance issues can occur during peak usage times.
- Customization Options: While the software provides multiple customization options, they can sometimes overwhelm beginners.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud assists in collaboration across our sales team.Salesforce Sales Cloud promotes teamwork by facilitating transparent communication, sharing valuable insights, and aligning everyone towards common goals.


    Jamie H.

Absolute best for enterprise

  • May 17, 2023
  • Review provided by G2

What do you like best about the product?
The ability to configure specific to your business needs. Overall functionality is smooth and seamless. The canned reports are enough for many, but building customized reports is fairly easy. In addition free trailhead training for your team makes it effective!
What do you dislike about the product?
Just the price of customization from a resource allocation. It is far too costly for a startup in my opinion, but it is the Cadillac of Sales and CRM tools. A no brainer regardless of industry for large companies.
What problems is the product solving and how is that benefiting you?
Centralized hub for customer data and managing day tl day tasks allowing sales team to ensure they don't miss important events or steps in the sales process. Ease of communication in the ecosystem is beneficial.