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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Outsourcing/Offshoring

Salesforce Effin' Rules!!

  • May 25, 2023
  • Review provided by G2

What do you like best about the product?
The most recent automation on another tool that we're using makes it easy for us to do our work seamlessly, making it efficient and outstanding. I have never used a system tool this great at job!
What do you dislike about the product?
Recently, there's an ongoing issue with syncing with another tool we are using for vehicle and drivers. Though I can understand that this is beyond Salesforce's control. It'd be great if the issue would be fixed soon.
What problems is the product solving and how is that benefiting you?
With the issue I raised, it is a great benefit that some of the entries we have are properly synced now so our job is getting easier and effective making us efficient and would be able to handle more tasks because of it.


    Thomas J.

It has been a great experience so far.

  • May 25, 2023
  • Review provided by G2

What do you like best about the product?
About how I'm able to create new contacts and mentioned notes on each account
What do you dislike about the product?
The tool is really slow summertime and could have been better in terms of page load
What problems is the product solving and how is that benefiting you?
It's solving problems like being able to save every contact to a specific account and easier to reach out by linking it to Salesloft


    Albert R.

Salesforce Review

  • May 24, 2023
  • Review provided by G2

What do you like best about the product?
I like that it's user-friendly and customizable to our needs. I also like that we can have control over who gets access.
What do you dislike about the product?
I don't particularly appreciate that the app does not save the automation approval. It keeps asking after selecting the option.
What problems is the product solving and how is that benefiting you?
It allows us to have people working from home confirming appointments and adding orders.


    Manju S.

Awesome Salesforce Sales cloud

  • May 24, 2023
  • Review provided by G2

What do you like best about the product?
It is awesome. We can maintain the data properly and lots of features available here. As per business need we can get different page layout here. Overall it's awesome.
What do you dislike about the product?
Nothing as such to dislike. Only we have the email limits I can say the drawback. We should provide at least 50000 emails for free. One more thing is reports, we can see 2000 records only. Rest all good.
What problems is the product solving and how is that benefiting you?
I can manage all things in dashboard regarding sale. It's is the best part. Also we can see the campaign details, it is definitely affecting the sale and management of company


    Sherwin B.

User Friendly

  • May 24, 2023
  • Review provided by G2

What do you like best about the product?
Manages the customer's interactions, sales processes, and pipeline effectively. It provides automation features that streamline sales activities, such as lead management, opportunity tracking, and contact management. This automation reduces manual tasks and improves productivity.
What do you dislike about the product?
Everything works as expected. There's no downside that I can think of.
What problems is the product solving and how is that benefiting you?
The Salesforce mobile app enables sales representatives to access critical customer and sales information on-the-go. This allows for better customer engagement, even when away from the office.


    Jay Ryan L.

I love how it helps me with my job.

  • May 24, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce sales are really helpful if you are in sales. I love how it helps me to organize everything. It helps me a lot since I can just search keywords and the results is accurate.
What do you dislike about the product?
I haven't observed something that I don't like yet for this app. Instead, I highly praise it on how it helps me with my job in terms of managing all the information.
What problems is the product solving and how is that benefiting you?
Organizing a high volume of pieces of information. I worked in sales and there are documents that are needed to store in every account. I can just search keyword and the result is so accurate.


    Ken A.

It was life changing as I become more productive.

  • May 23, 2023
  • Review provided by G2

What do you like best about the product?
The reporting and consolidation of data for monitoring and auditing purposes. I am able to create dashboards of my consolidated reports and easily track cases I am working on.
What do you dislike about the product?
I wouldn't say I like the permission limitation for regular users, but I understand that there is a license that needs to adhere.
What problems is the product solving and how is that benefiting you?
I am doing manual reporting before but with Salesforce, I am able to collate all data I needed for the report and automatically create dashboards to present the accomplishments of our team and track on those cases we are working in progress.


    Human Resources

Salesforce user review

  • May 23, 2023
  • Review provided by G2

What do you like best about the product?
It is user-friendly, and I can easily navigate to it. It also has options to automate extra clicks, which is efficient and time-saving for users.
What do you dislike about the product?
Based on my experience, Salesforce has limitations, and sometimes the business needs those functionalities. For example, the reports that can be added to a dashboard have a limit of 20.
What problems is the product solving and how is that benefiting you?
Productivity. Since it's more efficient and time-saving for users, we can easily complete tasks. The more tasks completed, the greater the increase in productivity.


    Venkatesh M.

The best CRM solution ever

  • May 23, 2023
  • Review provided by G2

What do you like best about the product?
The best thing aboubt that is is multi tenent architecture and that helps up with the server issues resolving and customer data is displayed very fast .
What do you dislike about the product?
i feel that as some what costlier compared
What problems is the product solving and how is that benefiting you?
It is solving the customer data driven engagement


    Tonya J.

SlaesForce Sales Cloud

  • May 23, 2023
  • Review provided by G2

What do you like best about the product?
I like that Salesforce is a universal CRM that can be used by many companies. I have used it for many years with different employers. There is also a sandbox mode for practice and training.
What do you dislike about the product?
Maybe it's because of my current employer, but as of now, everything has to be manually integrated.
What problems is the product solving and how is that benefiting you?
Currently, I am using Salesforce at work for applications and enrollments.