Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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SalesPerson
What do you like best about the product?
As a salesperson, I am always in contact with my customers and I need an agile and easy-to-use platform. I feel that Salesforce Sales Cloud Suite gives me exactly the tools I need to do my job in the best possible way
What do you dislike about the product?
Sometimes there is no quick support to answer questions.
So I feel frustrated and I'm looking for a solution on my own.
A live chat would be great. In the chat
So I feel frustrated and I'm looking for a solution on my own.
A live chat would be great. In the chat
What problems is the product solving and how is that benefiting you?
With the efficient platform I can better manage my time and deliver better performance to my client. Yes. I'm much more productive. I feel that it has not increased, but the solutions happen more efficiently
Salesforce Cloud
What do you like best about the product?
It lets our team track lead and campaign activities, the integration to Quoter auto-creates opportunities to track with automated followups.
What do you dislike about the product?
Difficult to setup campaign activity reports.
What problems is the product solving and how is that benefiting you?
reseller capabilities--win/loss ratios, email/conversation tracking
Driving Success with Salesforce Sales Cloud: Empowering Sales Excellence
What do you like best about the product?
Comprehensive sales management where you are able to see the sales pipeline, get the lead data optimally if synced with the website landing page, all the teams working on a particular lead are able to seamlessly share and update information, real-time changes could be implemented, seamless interfacing with software like revenue.io to gather call data and call logs, easy recording of mail logs using the BCC to salesforce feature.
What do you dislike about the product?
Nothing in particular to dislike about salesforce sales cloud suite at the moment since the user experience has been seamless till now. There is one recommendation : the UI could be improved to a more decluttered manner
What problems is the product solving and how is that benefiting you?
Effectively gathering and redistributing Customer/lead data from the landing page to the associates in the sales team by the implementation of a roster.
Salesforce is able to easily sync up different software modules like the chat query software worked upon by the support team, taking call logs from revenue.io 's dialer RingDNA, and Payment information from Xenia and Simplex
Salesforce is able to easily sync up different software modules like the chat query software worked upon by the support team, taking call logs from revenue.io 's dialer RingDNA, and Payment information from Xenia and Simplex
It's best tool tool for sales purpose.
What do you like best about the product?
Salesforce Sales Cloud is marketing #1 tools for sales purpose. By using Salesforce Sales Cloud we easily handle Sales processes. Sales cloud maintain data about leads who's not converted in customers.
What do you dislike about the product?
Some times it's not work properly because of its a cloud based service and some times working slowly so please if resolved such type of problems it's a very good platform for sales purpose.
What problems is the product solving and how is that benefiting you?
By using Salesforce Sales Cloud we manage leads after we convert leads into customer and also manage potential lead (Not Converted Lead). It is best tool for sales purpose.
Pretty effective in what it's meant to do
What do you like best about the product?
The platform's robust set of tools and features have helped us streamline our sales processes and optimize our lead generation efforts.
One of the standout features of Salesforce Sales Cloud is its customizable dashboard, which allows us to track and analyze key metrics in real-time, and gain valuable insights into the effectiveness of our marketing campaigns. The platform's lead management and scoring capabilities have also been instrumental in helping us prioritize and nurture leads. I also heavily integrate it to my entire marketing tech stack so as to automate the lead capturing process.
One of the standout features of Salesforce Sales Cloud is its customizable dashboard, which allows us to track and analyze key metrics in real-time, and gain valuable insights into the effectiveness of our marketing campaigns. The platform's lead management and scoring capabilities have also been instrumental in helping us prioritize and nurture leads. I also heavily integrate it to my entire marketing tech stack so as to automate the lead capturing process.
What do you dislike about the product?
Nothing that really comes to my mind. It works perfectly for our use case and provides ample integration opportunities with all our other marketing tech stack.
What problems is the product solving and how is that benefiting you?
SF cloud has helped us in staying organized and manage leads better. It has successfully democratized lead visibility in our organization, providing the right information stakeholders need across sales, marketing and management. I also appreciate that because every activity related to lead engagement gets captured right away, thanks to our internal team's concerted efforts to do so, organizational knowledge stays within the organization even after someone quits. Being in marketing and working closely with strategic business development, I find it invaluable that SF lets me easily refer back to information about specific strategic accounts we've been pursuing and discuss the depth of our previous engagements.
Best CRM!
What do you like best about the product?
The sales cloud helps to support sales. Salesforce automation helps businesses enhance the speed of the sales process and convert leads to cash. Some of the best features are account contact management, lead management, and Opportuity management.
What do you dislike about the product?
There is no downside to using Salesforce Sales Cloud, however, there are still many ideas that are still pending and should be delivered by now, which seem to be essential which is hampering the sales process.
What problems is the product solving and how is that benefiting you?
We use Salesforce for managing our Accounts and Contacts, Leads, and opportunities. Also, use the web to case and email to case for customer support. Sales cloud helped us to manage our leads more efficiently and helped sales user to focus on Sales and converted them into Opportunity.
SalesForce and its advantages
What do you like best about the product?
SalesForce is very practical in carrying out the company's processes, with tools that cooperate and assist with daily tasks, from creating some content to even consulting.
What do you dislike about the product?
Depending on how these processes work, they will create bottlenecks, not exactly because of Salesforce, but rather due to the company's processes. However, until reaching this point, the tool already helps a lot.
What problems is the product solving and how is that benefiting you?
In the creation of contacts with other companies, inquiries about important information to carry out other processes that I need to perform daily tasks in the company.
It is a very useful tool.
What do you like best about the product?
It is a very useful tool to be able to control and follow the processes with B2B and B2C clients. It can also be integrated with other tools that complement commercial and service management.
What do you dislike about the product?
Sometimes the Salesforce authenticator takes too long or doesn't open properly and I have to restart the process. It also happens that the framework does not ask again but it is not effective and it asks for authentication again.
What problems is the product solving and how is that benefiting you?
Mainly, it gives me the opportunity to follow up on everything that has happened with the client, what areas have intervened, when they communicate with us, what emails have been sent, among others.
easy to find what you were looking for
What do you like best about the product?
It is an excellent tool in the day-to-day commercial process. It facilitates the prospecting and identification process at each stage of the client
What do you dislike about the product?
Sometimes it requires a lot of system resources and becomes a bit slow; you have to be patient so that the data load is complete even if you have good internet
What problems is the product solving and how is that benefiting you?
ease of integrating the entire business process in a single tab
Salesforce for lead management
What do you like best about the product?
Flexibility and wide range of filters that we get from salesforce helps us to identify and understand how the lead is performing. It also helps to handle the team properly
What do you dislike about the product?
interface and also it need to use more AI to understand what is the thing that me or my team requires and can automate new graphs and stats by itself, this would give visibility that we might skip
What problems is the product solving and how is that benefiting you?
Flexibility and easy handling for people travelling
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