Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Salesforce Sales Cloud
What do you like best about the product?
I use Salesforce Sales Cloud daily for my job, and it is so easy to use! Navigating is a breeze, and I love how I can track my activity and keep organized with tasks. The dashboard feature is so useful to have a quick glance at my activity holistically, and I love how I can run reports with ease.
What do you dislike about the product?
Sometimes I have issues with SF inbox tracking my email activity, but that might be an admin issue that needs to be fixed on our back end.
What problems is the product solving and how is that benefiting you?
For me, it's making my activity tracking so easy. It also allows my team to manage our pipeline smoothly, and we can all view what/how each other are doing.
Complete CRM
What do you like best about the product?
- Works well for a small business like ours with a smaller team
- Feature-rich/comprehensive
- Good third-party software integrations
- Good support
- Feature-rich/comprehensive
- Good third-party software integrations
- Good support
What do you dislike about the product?
- Find it a bit on the premium side
- Some of us find it a bit intimidating to use at first.
- Needs time to learn
- Some of us find it a bit intimidating to use at first.
- Needs time to learn
What problems is the product solving and how is that benefiting you?
As a small-scale digital marketing agency with around 30-40 employees, integrating Salesforce into our operations has been a game-changer. We're receiving a lot of benefits.
The platform's comprehensive customer relationship management (CRM) capabilities have allowed us to effortlessly organize, track, store and access crucial client information, facilitating personalized and targeted marketing campaigns which has significantly enhanced our efficiency. not only does it save time and increased productivity but it improves client sales and satisfaction. Additionally, third-party integrations and applications are a blessing, allowing us to further tweak Salesforce to our specific needs.
The platform's comprehensive customer relationship management (CRM) capabilities have allowed us to effortlessly organize, track, store and access crucial client information, facilitating personalized and targeted marketing campaigns which has significantly enhanced our efficiency. not only does it save time and increased productivity but it improves client sales and satisfaction. Additionally, third-party integrations and applications are a blessing, allowing us to further tweak Salesforce to our specific needs.
My experience using Salesforce has given me a strong understanding of the platform.
What do you like best about the product?
I like how user friendly is the salesforce sales cloud app.
What do you dislike about the product?
Sometimes when logging in, it does not direct to the site.
What problems is the product solving and how is that benefiting you?
Sales process, I am able to see the updated sales using the salesforce sales cloud
Very Useful Salesforce Product!
What do you like best about the product?
Salesforce Sales Cloud is a best Sales product a company should use in order to get smooth experience of business sales side. Standard components are itself enough to run a business.
What do you dislike about the product?
I experienced everything as good. No dislikes as such about the product.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud is solving a big gap between business and their current traditional CRMs. The product has good automations that can do most of things by itself. I see multiple benefits like lightning reports and dashboards with a great visual representation of the data.
Salesforce helps us communicate within our team
What do you like best about the product?
What I like about Salesforce is it helps our teams to communicate well by leaving documentation. It's also easy to navigate its features.
What do you dislike about the product?
There are times that SF is having some hiccups
What problems is the product solving and how is that benefiting you?
It solves us from guessing how the clients were handled by the previous agent who assisted them. It also shows us the past history of all our clients and it helps us determine on how to proceed to their assistance.
Enhancing Sales experience by implementing Salesforce Sales Cloud Suite
What do you like best about the product?
Customizable to fit specific business needs and workflows. Automation features streamline sales activities and increase efficiency.Mobile accessibility empowers sales teams on the go.Strong security features and reliable support.
What do you dislike about the product?
Nothing as of now. Everything looks great. Constant updates and innovation from Salesforce to stay ahead in the market.
What problems is the product solving and how is that benefiting you?
Seamless integration with other Salesforce products and third-party applications. Collaborative tools enhance team communication and collaboration.
Salesforce how it helps every business
What do you like best about the product?
The use on how it was secured and optimized for every business that wanting to move to cloud for more efficient and reliable data filing and it is more conven cause data can be visualized with use of Reports and Dashboards
What do you dislike about the product?
So Far I like The Salesforce as whole, Since i helps a lot of of business to transform in digitalize world. Salesforce gives chance to businesses to improve their process and ways of working with their customers.
What problems is the product solving and how is that benefiting you?
The efficient retrieving of data and safer environment with use of Approvals and automations it helps every process clean and fast, it gives users peace of mind.
MUST have for an business
What do you like best about the product?
Power of the platform. CRM has been around for decades but Salesforce CRM does it better in a variety of ways. The architecture and user experience really stands out for me.
What do you dislike about the product?
Honestly, there are few downsides. I think the downsides are due to business workflow complexities. For a multiglobal business with really complex workflows, there may be some shortcomings to the product. For example, various governor limits on the platform but Salesforce offers resources to help rethink another way to solution around the limitations.
What problems is the product solving and how is that benefiting you?
Organize our sales process, customer 360, enable complex sales cycles, platform to build on top of. All of the above is what powers our multi billion dollars of business. It enables our sales people to do what they do - sell.
Wonderful Experience with Salesforce Sales Cloud
What do you like best about the product?
I never had a bad experience using Salesforce. It is uncomplicated and nothing too much trouble. Easy to install on any platform. It gives the ability for users to see cases and emails easily. This tool has a great potential for more businesses to use it.
What do you dislike about the product?
Everything is almost good, except there is no sound notification every time a new case or email arrives. This would have significantly helped a user to be notified. But all in all, this tool is very good!
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud solves the disorder because it has categorization such as tasks, cases, and emails, making it a lot easier for users to see what needs to be done next. This tool is so great that it is very easy to navigate and does not need training.
The Best Tool to handle your sales pipeline
What do you like best about the product?
The most helpful feature i like about Salesforce Sales Cloud Suite is its ability to integrate with almost every other CRM out there in the market available.
Secondly extend any functinality on top of it which can use the same data base.
Secondly extend any functinality on top of it which can use the same data base.
What do you dislike about the product?
There are multiple things which i dislike , the learning curve is steap
The Implementation is quiet complex.
Pricing is on higher side therefore, MSB think alot before investing
The Implementation is quiet complex.
Pricing is on higher side therefore, MSB think alot before investing
What problems is the product solving and how is that benefiting you?
Managing customer's data at one place, engaging with them on regular basis, deal time reduces. Stakeholders have more control over each and every deal, approvals are being noted and quick.
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