Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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No better solution exists for Sales!
What do you like best about the product?
Easy to configure, broad knowledge in the market so Sales reps have a shorter training window vs learning a new CRM. The functionality possibilities are endless!
What do you dislike about the product?
It can be a spaghetti monster at times, and getting things exactly like the stakeholder wants can require custom code, better to refine the idea and the process first!
What problems is the product solving and how is that benefiting you?
Keeping the Sales organization up to date on Accounts, Opportunities, Contracts and Renewals. Also updating and enhancing the sales pipeline so that reps know where their target are and how to accomplish their quotas
Salesforce the world's leading CRM for Sales
What do you like best about the product?
As a market leader for over 20 years Salesforce has made it's mark on sales teams globally through it's robust feature set that it has today and dynamic long-term roadmap to stay the leader in functionality
What do you dislike about the product?
Compared to other CRMs it is dramatically more expensive in most cases, you can mitigate this by trying to purchase other licenses for users that are on platform or otherwise.
What problems is the product solving and how is that benefiting you?
I built my business applications and sales platform on Salesforce and also primarily service clients who use Salesforce as a consultant and it hasn't disappointed it can resolve nearly any customer challenge of use case that comes up for any Sales or business development team in any industry.
I live in Salesforce
What do you like best about the product?
Able to manage all contacts, accounts, opportunities and build report filtering to help sales reps look for what accounts to prioritize reaching out to. Also ties into our marketing qualified leads process and able to manage "user" or rep information to track their time to first SAO from onboarding.
What do you dislike about the product?
Not always the most pretty or user friendly in terms of user design. Going to list views looks different than building out filters in report views which can often confuse or slow down novel users when they are learning how to leverage the platform to look into their territory and edit account information.
What problems is the product solving and how is that benefiting you?
It's allowing us to track all activities against accounts and contacts, track partner opportunities, MQL's and where in the pipeline opportunities sit. It allows us to filter to identify best ICP's of focus and keep detailed notes on accounts and what is moving them forward or blocking a deal
Decent CRM, Good for Quoting
What do you like best about the product?
I have 24 agent companies to keep track off, and SalesForce is great with keeping track of them. It helps keep track of quotes and revenue that comes from completed orders too.
What do you dislike about the product?
The contacts section. It doesn't necessarily keep track of individual contacts but it does keep track of rep companies. That's really the only downside for me with SalesForce.
What problems is the product solving and how is that benefiting you?
It helps keep our rep agencies organized in one place as well as quotes that we send out to them. It's easier to keep track of revenue that comes from quotes too.
Salesforce navigation tool
What do you like best about the product?
Easy to get the data in one place and User experience is easy to use
What do you dislike about the product?
I don't find anything dislike about salesforce.
What problems is the product solving and how is that benefiting you?
All data in one cloud we can and access easily
Salesforce Sales Cloud Review
What do you like best about the product?
Salesforce sales cloud help customer properly align their sales and customer in getting proper insight into the sales and customer details, all can be easily found in one place. Reports & dashboards give a plus point to have a visual representation of the data of customers/ leads.
What do you dislike about the product?
What I don't like about the Salesforce sales cloud is that for any further add-ons, we have to pay massive amounts due to which small organizations are unable to afford that small amount.
What problems is the product solving and how is that benefiting you?
- Efficiently track and manage sales activities.
- Good hand on experience with Salesforce.
- Increase sales productivity.
- Accurately forecast and analyze sales.
- Customize anything on Salesforce with ease.
- Good hand on experience with Salesforce.
- Increase sales productivity.
- Accurately forecast and analyze sales.
- Customize anything on Salesforce with ease.
Excellent tool for management and monitoring
What do you like best about the product?
The best are definitely the automations, the ease of giving visibility to different users/departments. Internal/external customer follow-up. Developing and integrating with existing systems was possible and hassle-free despite programs that were quite old.
What do you dislike about the product?
I wouldn't say I liked an update that changed how you automate dashboards. For some users, it was a bit complicated. The good thing about that update is that it made the user more committed to using the application.
What problems is the product solving and how is that benefiting you?
Keep users engaged in finishing their assigned tasks. We generate a report of the agenda made by the commercials where the % of compliance of visits and the sales generated are evaluated.
Salesforce is helpful for me to track the history of my accounts and keep organized
What do you like best about the product?
The thing Salesforce is most helpful with is organization of accounts. As well as allows me to track what happens from previous notes to contacts being changed between versions and outreach overall.
What do you dislike about the product?
The downsides of it are the overall access to everyones accounts and seeing the activity, and freely being able to change them or have people steal them when you may be actively working it.
What problems is the product solving and how is that benefiting you?
Organization for my overall accounts, understanding what has happened in the past within the account so my new outreach can correlate with what happened in the past.
The best CRM that will suit your needs and improve your business
What do you like best about the product?
The best thing I like about Salesforce Sales Cloud Suite is that it gives me a wide range of customization to manage every sales entry or lead prospect. This CRM helps me save time in data gathering and makes me more efficient with my reports
What do you dislike about the product?
I can't think of anything I dislike about Salesforce Sales Cloud Suite. I love every feature that it has and it helps me a lot in being more efficient and effective on my daily tasks.
What problems is the product solving and how is that benefiting you?
During the time I was using Salesforce Sales Cloud suite it help me a lot in saving time when running reports and gathering data. The time the save allows to do more things. Now that's what I call efficient.
Mappings it out
What do you like best about the product?
What I liked best was that the actual maps were integrated into Salesforce itself. I didnt have to go else were to get to a map if the task called for it or to look up a client.
What do you dislike about the product?
I disliked that it opened up another tab and took you outside of salesforce and you were no longer with in the program were the rest of your work is being done.
What problems is the product solving and how is that benefiting you?
Salesforce maps was helping us get a clients location or an HOA location if the data wasnt already inputted into our CRM. At times just locating a clients community name.
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