Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Best CRM Out There!
What do you like best about the product?
The configuration and ability to customize almost everything to fit what the organization needs to have a solid sales funnel
What do you dislike about the product?
It is not for beginners when it comes to administration and building (not talking about developers). There are other systems that seem to be more efficient in this area.
What problems is the product solving and how is that benefiting you?
It's our CRM so all of the sales org, marketing,finance, operations, and other division utilize this tool as their source of truth. We utilize for the analytics and to report to executives what is going on
I Love Salesforce
What do you like best about the product?
Salesforce is a tool where you can effortlessly search our partners associated with our business. As quality analyst, we were able to review the reports of our partners as well as their profiles. This tool is very easy to use and navigate.
What do you dislike about the product?
As of the moment, no bad feedback nor complaints with this tool. A very useful tool for us.
What problems is the product solving and how is that benefiting you?
It allows us to search multiple partners/service providers simultaneously. We can track our reports real-time now that's why I love Salesforce!
Worked as Salesforce Consultant and Developer for 2+ years
What do you like best about the product?
Salesforce Sales Cloud provide a multi-tentant environment and is a very secured platform following a subscription model per number of users whose permissions can be limited to the role within the organisation. It is easy to use and understand unlike other CRM Cloud platform which needs more training to make the platform familiar for the sales representatives to get familiar with. Hence saving the cost on training and time to train
What do you dislike about the product?
We can have limited number of Profiles for different users and this can be pretty costly for small businesses willing to add Multiple users using Sales Cloud Suite only, we might have to integrate other clouds with the same.
What problems is the product solving and how is that benefiting you?
It is currently the best and easy to use CRM present in the Market currently which is helping Developers working with Salesforce Developer Platform and giving us the chance to work on the environment and contribute to the Salesforce Community and Market
Unleashing Sales Superpowers: My Review of Salesforce Sales Cloud 🚀
What do you like best about the product?
- Tracking Capabilities: It tracks leads, opportunities, and deals seamlessly.
- Customization: The platform provides robust customization options for tailoring it to your business needs.
- Analytics and Reporting: The powerful analytics and reporting capabilities enable data-driven decision-making.
- Integration: It also integrates smoothly with other Salesforce products, allowing for an end-to-end sales process.
- Customization: The platform provides robust customization options for tailoring it to your business needs.
- Analytics and Reporting: The powerful analytics and reporting capabilities enable data-driven decision-making.
- Integration: It also integrates smoothly with other Salesforce products, allowing for an end-to-end sales process.
What do you dislike about the product?
- Learning Curve: The software can present a steep learning curve for new users, especially those without CRM experience.
- Pricing: Small businesses with limited budgets may face pricing hurdles while accessing the software.
- Performance Issues: Occasional performance issues can occur during peak usage times.
- Customization Options: While the software provides multiple customization options, they can sometimes overwhelm beginners.
- Pricing: Small businesses with limited budgets may face pricing hurdles while accessing the software.
- Performance Issues: Occasional performance issues can occur during peak usage times.
- Customization Options: While the software provides multiple customization options, they can sometimes overwhelm beginners.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud assists in collaboration across our sales team.Salesforce Sales Cloud promotes teamwork by facilitating transparent communication, sharing valuable insights, and aligning everyone towards common goals.
Absolute best for enterprise
What do you like best about the product?
The ability to configure specific to your business needs. Overall functionality is smooth and seamless. The canned reports are enough for many, but building customized reports is fairly easy. In addition free trailhead training for your team makes it effective!
What do you dislike about the product?
Just the price of customization from a resource allocation. It is far too costly for a startup in my opinion, but it is the Cadillac of Sales and CRM tools. A no brainer regardless of industry for large companies.
What problems is the product solving and how is that benefiting you?
Centralized hub for customer data and managing day tl day tasks allowing sales team to ensure they don't miss important events or steps in the sales process. Ease of communication in the ecosystem is beneficial.
SalesPerson
What do you like best about the product?
As a salesperson, I am always in contact with my customers and I need an agile and easy-to-use platform. I feel that Salesforce Sales Cloud Suite gives me exactly the tools I need to do my job in the best possible way
What do you dislike about the product?
Sometimes there is no quick support to answer questions.
So I feel frustrated and I'm looking for a solution on my own.
A live chat would be great. In the chat
So I feel frustrated and I'm looking for a solution on my own.
A live chat would be great. In the chat
What problems is the product solving and how is that benefiting you?
With the efficient platform I can better manage my time and deliver better performance to my client. Yes. I'm much more productive. I feel that it has not increased, but the solutions happen more efficiently
Driving Success with Salesforce Sales Cloud: Empowering Sales Excellence
What do you like best about the product?
Comprehensive sales management where you are able to see the sales pipeline, get the lead data optimally if synced with the website landing page, all the teams working on a particular lead are able to seamlessly share and update information, real-time changes could be implemented, seamless interfacing with software like revenue.io to gather call data and call logs, easy recording of mail logs using the BCC to salesforce feature.
What do you dislike about the product?
Nothing in particular to dislike about salesforce sales cloud suite at the moment since the user experience has been seamless till now. There is one recommendation : the UI could be improved to a more decluttered manner
What problems is the product solving and how is that benefiting you?
Effectively gathering and redistributing Customer/lead data from the landing page to the associates in the sales team by the implementation of a roster.
Salesforce is able to easily sync up different software modules like the chat query software worked upon by the support team, taking call logs from revenue.io 's dialer RingDNA, and Payment information from Xenia and Simplex
Salesforce is able to easily sync up different software modules like the chat query software worked upon by the support team, taking call logs from revenue.io 's dialer RingDNA, and Payment information from Xenia and Simplex
It's best tool tool for sales purpose.
What do you like best about the product?
Salesforce Sales Cloud is marketing #1 tools for sales purpose. By using Salesforce Sales Cloud we easily handle Sales processes. Sales cloud maintain data about leads who's not converted in customers.
What do you dislike about the product?
Some times it's not work properly because of its a cloud based service and some times working slowly so please if resolved such type of problems it's a very good platform for sales purpose.
What problems is the product solving and how is that benefiting you?
By using Salesforce Sales Cloud we manage leads after we convert leads into customer and also manage potential lead (Not Converted Lead). It is best tool for sales purpose.
Pretty effective in what it's meant to do
What do you like best about the product?
The platform's robust set of tools and features have helped us streamline our sales processes and optimize our lead generation efforts.
One of the standout features of Salesforce Sales Cloud is its customizable dashboard, which allows us to track and analyze key metrics in real-time, and gain valuable insights into the effectiveness of our marketing campaigns. The platform's lead management and scoring capabilities have also been instrumental in helping us prioritize and nurture leads. I also heavily integrate it to my entire marketing tech stack so as to automate the lead capturing process.
One of the standout features of Salesforce Sales Cloud is its customizable dashboard, which allows us to track and analyze key metrics in real-time, and gain valuable insights into the effectiveness of our marketing campaigns. The platform's lead management and scoring capabilities have also been instrumental in helping us prioritize and nurture leads. I also heavily integrate it to my entire marketing tech stack so as to automate the lead capturing process.
What do you dislike about the product?
Nothing that really comes to my mind. It works perfectly for our use case and provides ample integration opportunities with all our other marketing tech stack.
What problems is the product solving and how is that benefiting you?
SF cloud has helped us in staying organized and manage leads better. It has successfully democratized lead visibility in our organization, providing the right information stakeholders need across sales, marketing and management. I also appreciate that because every activity related to lead engagement gets captured right away, thanks to our internal team's concerted efforts to do so, organizational knowledge stays within the organization even after someone quits. Being in marketing and working closely with strategic business development, I find it invaluable that SF lets me easily refer back to information about specific strategic accounts we've been pursuing and discuss the depth of our previous engagements.
Best CRM!
What do you like best about the product?
The sales cloud helps to support sales. Salesforce automation helps businesses enhance the speed of the sales process and convert leads to cash. Some of the best features are account contact management, lead management, and Opportuity management.
What do you dislike about the product?
There is no downside to using Salesforce Sales Cloud, however, there are still many ideas that are still pending and should be delivered by now, which seem to be essential which is hampering the sales process.
What problems is the product solving and how is that benefiting you?
We use Salesforce for managing our Accounts and Contacts, Leads, and opportunities. Also, use the web to case and email to case for customer support. Sales cloud helped us to manage our leads more efficiently and helped sales user to focus on Sales and converted them into Opportunity.
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