Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Makes my workday streamlined
What do you like best about the product?
The CRM aspect is wonderful, a complete history of all client communication is stored in one place.
What do you dislike about the product?
Moving from tasks to a client contact screen doesn't automatically open a new page.
What problems is the product solving and how is that benefiting you?
Centralized CRM for all of the company. You cn easily see the past communications that another team member had with your clients keeping us all on the same page.
Salesforce is a wonderful app
What do you like best about the product?
What I like best about Salesforce Is It allows me to get all the data I need in just one platform, be it my prospecting client or my actual client itself. And the best part is its interface. I don't an IT specialist to learn and explore the platform.
What do you dislike about the product?
What do I dislike about Salesforce? Are you crazy!? It made my work more accessible and manageable how can i dislike this software? I Managed more than 10 sales agents i adore SFDC!
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud combined all the software/apps I've used before. If I need to call a prospect I can easily integrate calling software like genesys or if i need to create a sales agreement docusign is easily integrated. Salesforce made my work simplier less clutter that's the benefit.
Helpful Tool
What do you like best about the product?
It's easy to use and user friendly and really helps me lot
What do you dislike about the product?
there's nothing that I don't like about salesforce cloud it really helps me a lot and makes my work easier
What problems is the product solving and how is that benefiting you?
I was able to filter all my sales at ease and don't need to search them one by one. it has all the tools that I need on my work because I am in a sales line of business
Review about Salesforce sales cloud
What do you like best about the product?
The Salesforce platform has amazing CRM capabilities, it helps with managing the leads systematically, contact management. It also helps with tracking sales lead, managing the customer account and provide services after the sale too.
What do you dislike about the product?
The major drawback which is faced during the use of salesforce sales cloud is that customer service is not good at response. The emails and calls remain to be attended for months .
What problems is the product solving and how is that benefiting you?
Salesforce sales cloud helps to reach out or establish effective communication with the prospects which leads in achieving shorter sales cycle. It also helps to track all the relevant information about the prospect.
Salesforce Sale Cloud
What do you like best about the product?
Salesforce Sales Cloud is just a must for anyone who wants to use Salesforce for their business. The best part is the automation you can put in place to make the reps lives easier.
What do you dislike about the product?
Nothing much but Salesforce can be complicated, especially for new admins. I would say to take your time and use trailhead to get a full understanding of the platform.
What problems is the product solving and how is that benefiting you?
Single source of truth for sales, marketing and honestly the entire org. Everyone has their hands in the sales cloud to measure overall team performance. We also integrate other tools as well.
fabulous experience with new and easy technology
What do you like best about the product?
It's straightforward to use for making and receiving calls, plus it also features emails, and all data, like the conversation and reminders, are excellent.
I can say it is the best.
I can say it is the best.
What do you dislike about the product?
to be enough honest I did not find and negative point about it because everything is easy to access so I can say we can improve it more by adding more features in it.
What problems is the product solving and how is that benefiting you?
Its solving the business problems of our company like arranging data like call/email/chat etc etc
It is benefitting me because its making my day today job easier by such wonderful easy oriented technology
It is benefitting me because its making my day today job easier by such wonderful easy oriented technology
May the SalesForce be with you!
What do you like best about the product?
What do I like about Salesforce Sales Cloud? Storage, I can store all my database, all the leads! Be it Prospect, Lost, and all my Customers, it's all there! I can designate any Lead, check the progress, when was the last contact and if I am needed on the account or easily coach my agent! The Force is Really Strong on this one!
What do you dislike about the product?
If only a messaging app could be integrated with Salesforce, that would be fantastic! Oh, Wait, you can include the script. Voila! You can now use Salesforce to communicate with your prospect instantly!
What problems is the product solving and how is that benefiting you?
If you look into it, the problem that SF is solving is storage accessibility. I don't need now to upgrade my network's storage capacity continuously. Wherever branch I am visiting, I can still access the database securely; plus, the customer support is outstanding!
Salesforce integrations and ease
What do you like best about the product?
How easy it is to create a lead and keep track of it during the entire sales cycle. All my touches on accounts can be done straight out of Salesforces which is my favorite part!
What do you dislike about the product?
I don't have many dislikes! My only complaint would be that admin emails on accounts don't seem to matter- you have to make a contact in order to send an email using the admin email.
What problems is the product solving and how is that benefiting you?
Helping us keep 1000's of leads and contacts accounted for and a pulse on our pipelines!
Excelent
What do you like best about the product?
Dashboard, a lot of information about the organization
What do you dislike about the product?
Actually, I like everything about Salesforce Sales Cloud
What problems is the product solving and how is that benefiting you?
Comunnication
Data management
What do you like best about the product?
Sales force is best tool for salesteam to maintain their customer data. Reminder features is great. We are able to do customer segmentation. Which is priority which is not, everything is easily seen.
What do you dislike about the product?
There is nothing to dislike about sales force. I'm using it for the first time in my first job in Simplilearn. And it very useful
What problems is the product solving and how is that benefiting you?
Customer segmentation. I'm able to target the customer i have to call first. Reminders are very helpful. In feel productivity in my work now. My business performance definitely increased as I was able to get closure from old leads.
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