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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Nathália D.

Sales cloud review

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
I line do use campaings, leads, opoortunitiesaaa
What do you dislike about the product?
I dont like to have a membro campaing e campaign in sepates objects
What problems is the product solving and how is that benefiting you?
I dont have problems


    Keerthan T.

Great Opportunity Management and Sales Predictions with Agentforce

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
Opportunity management and ability to use Agentforce to generate some sales predictions
What do you dislike about the product?
Sales cloud is an amazing product and I don’t see anything that I dislike
What problems is the product solving and how is that benefiting you?
Vendor Relationship Management


    Tadashi M.

A solid solution for sales and growth for you company

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
Sales Cloud is a highly stable and flexible solution. It enables us to build robust processes, controls, and governance for our Growth operations, leading to greater efficiency and sustainable company growth.
What do you dislike about the product?
There is no native functionality yet for distributing leads and opportunities to SDR and Sales teams.
What problems is the product solving and how is that benefiting you?
Sales Cloud has been instrumental in providing comprehensive visibility into the acquisition data across Afya's undergraduate and continuing education operations. This enhanced visibility directly translates into strategic insights and actionable plans, ultimately facilitating the achievement of key objectives and fostering sustained revenue growth.


    Austin K.

Accurate Floor Detection, but Entrance/Exit Mapping Needs Improvement

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
How they can tell which floor I am on and building.
What do you dislike about the product?
Sometimes the app doesn’t know where entrances and exits are for maps.
What problems is the product solving and how is that benefiting you?
Helping me navigate around Dreamforce.


    Crystal L.

Efficient Route Planning and Easy Configuration with Enterprise Territory Management

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
Enterprise Territory Management, efficient route planning, call logging, ease of configuration and adding on additional managed packages, reports/dashboards
What do you dislike about the product?
There is some slowness when loading the territory maps
What problems is the product solving and how is that benefiting you?
Facilitating sales team to sell more effectively


    Kuldeep S.

Great Features, Especially Opportunity Creation, but Needs Better Automation

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
All features are too good, and I like Opportunity and object creation feature with Agentforce
What do you dislike about the product?
Still need a lot of improvement in terms of Automation and all.
What problems is the product solving and how is that benefiting you?
Sales cloud is solving a lot of problems like customer profit criteria, and opportunities gathering, and for increasing the ROI of my business it's really important


    Manufacturing

User-Friendly Experience with Salesforce Sales Cloud

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
I like Salesforce Sales Cloud because it’s very user friendly.
What do you dislike about the product?
I do not have anything negative about Salesforce Sales Cloud.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud helps our Sales Team access Customer data and leads easily in one cloud based site.


    Accounting

Empowering Sales Cloud with Essential Tools, but Data Quality Remains a Challenge

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
Sales Cloud empowers customers by providing the tools they need to succeed throughout their journey. From identifying opportunities to winning deals and managing account information, it supports every step of the process. Its capabilities make it possible to handle all aspects required for success.
What do you dislike about the product?
Sometimes, if the data quality is not maintained, it can disrupt the entire sales process we are trying to manage. Keeping the data accurate and organized is quite a challenging task.
What problems is the product solving and how is that benefiting you?
The main problem we are addressing is related to our sales process. As a company focused on selling, we face the challenge of synchronizing multiple sales instances that we currently operate. Integrating these instances and ensuring smooth data flow between them is a complex task, and it is something we are actively working on at the moment.


    Suzanna M.

Boosts Growth with Salesforce, but Pricey

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate Salesforce Sales Cloud for enabling a comprehensive customer view, which allows agents to access all necessary customer information easily. This feature helps in efficiently solving calls and selecting the right products as customer requirements evolve over time. The customer 360 view is particularly useful.
What do you dislike about the product?
I find it complex to integrate Salesforce Sales Cloud with other technologies, particularly with billing systems. Additionally, Salesforce doesn't provide prebuilt integration to other vendors like billing, which is a limitation for me. Furthermore, the price of Salesforce Sales Cloud is quite expensive.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud aggregates customer data into a single view, allowing agents to seamlessly access information and better serve customers. It aids in selecting suitable products as customer needs evolve.


    Diane M.

Another way to see your clients

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
The relationship between The customers behevior and our company products. Using The 360 client view we can offer better Experiences for then. As results.
What do you dislike about the product?
The way The quote Works and The necessity of some partner for sign.
What problems is the product solving and how is that benefiting you?
The missing comercial data.