Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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How helpful i found salesforce
What do you like best about the product?
The best thing about the product is generalised view of your leads and work on them according to need. The task that keep me updated when to reach the coustmer on the given time is best i like.
What do you dislike about the product?
There is not much to dislike about the sales force, but i would suggest to keep a chatbot for the users to have good interaction and updates about the product knowledge.
What problems is the product solving and how is that benefiting you?
It enables the sales person to establish good communaction with their prospects to achieve shorter cyles. It gives the bird eye view on all your leads and interaction between the teams as well.
Best tool to seel smarter and faster
What do you like best about the product?
Helps bring all the customer information in one place with easy search and historical data for every activity to give clear context in each account. Enables a quick look at open opportunities to help plan sales activities and next steps.
What do you dislike about the product?
Has a learning curve that a new user will require. Multiple options and integrations make it confusing for new users, but considering the amount of information it processes every single minute, it's still passable.
What problems is the product solving and how is that benefiting you?
Gives me a clear list of target accounts and open opportunities. Each activity that has historically happened on the account gives me compete context to enable me to reach out to them with better background and to the right people.
Best customer management system I have ever used!
What do you like best about the product?
The seamless integration to other programs (outlook, ZoomInfo), makes Salesforce extremely user-friendly. Not having to go back and forth between your calendars to plan meetings saves so much time when talking on the phone to a client. Being able to view the emails you have sent back and forth with a client while looking at their information in Salesforce also makes it extremely easy to have those conversations on the phone when you have all the previous discussions at your fingertips.
What do you dislike about the product?
Having to manually refresh the screen to see any updates is my only dislike about salesforce. Sometimes I will be looking for updated information that I have just entered and forget you need to refresh, and its just one extra step; in my opinion, that could likely be an automatic process.
What problems is the product solving and how is that benefiting you?
Salesforce is integrating all our programs and making the selling process more professional and seamless. Customers notice that when you call or meet with them, you have all the information from the previous conversations and the new meeting information right there! The one thing the customer doesn't see is how little time you spent getting all that information together because salesforce keeps everything at your fingertips and organized right in one location.
Unleashing Sales Potential with Salesforce Sales Cloud
What do you like best about the product?
Salesforce Sales Cloud is a powerful tool that has helped us manage our sales activities better. It can track what we've achieved, help us manage customer accounts, and tell us what to expect in the future. It also reminds us to follow up with our potential customers, which saves us time and lets us focus on selling. This tool has improved our sales productivity and helped us build better customer relationships, leading to more revenue for our company. Overall, Salesforce Sales Cloud has been a game-changer for our sales operations, making them more efficient and effective.
What do you dislike about the product?
Until now, I have only experienced the upside of using the platform. The platform hangs sometimes.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud has made managing my sales a whole lot easier. I can keep track of all my sales activities, see how I'm doing, and plan for the future. It's helped me to generate more revenue and make my customers happier by providing better service. The automated reminders are a game-changer, as they save me so much time and effort, meaning I can concentrate on selling more. Overall, Salesforce Sales Cloud is an excellent tool that has transformed how I do business, making me more efficient and productive.
The ease of managing everything in one place with all your workforce
What do you like best about the product?
The ease of managing everything in one place, seeing the activities of each account, each contact, lead. Organize tasks, emails, opportunities and deals
What do you dislike about the product?
Nothing really, my experience has been very satisfactory. Of course I don´t like when there are bugs/crashes on the platform but they are fixed very quickly.
What problems is the product solving and how is that benefiting you?
solves the problem of using multiple platforms to follow up on businesses, opportunities, potential customers...etc with Salesforce Sales Cloud everything in one place
Data management
What do you like best about the product?
The most helpful thing about Salesforce is that it's most convenient as well as handy to use. So that provide us with clarity. Also there are certain things mentioned thta helps us to analyse in a better way!
What do you dislike about the product?
As of now i haven't felt anything.
All the things are nice only
All the things are nice only
What problems is the product solving and how is that benefiting you?
The meeting and calls everything can be scheduled therr and that makes our work much more easy
Data management
What do you like best about the product?
Very useful and easy to use
Makes work very easy and makes comfortable
Access is there anywhere and good to work in sales cloud and very manageable better than others
Makes work very easy and makes comfortable
Access is there anywhere and good to work in sales cloud and very manageable better than others
What do you dislike about the product?
I don't dislike anything, it's very comfortable and use to use as I said in the above answers andAccess is there anywhere and good to work in sales cloud and very manageable better than others
What problems is the product solving and how is that benefiting you?
Good reminders and help me complete my work on time, easy to access all the tools
Makes me more productive and meet deadlines easily assessments can be done within time
Makes me more productive and meet deadlines easily assessments can be done within time
Salesforce Integration great for every need
What do you like best about the product?
Salesforce is very helpful when it comes to managing cases and families through the system. It also allows you to create graphs and sort data to what you are needing
What do you dislike about the product?
Some cases do not generate if not done properly. Also, the way we have our panels set up there is sometimes a delay with information populating .Also sometimes syncing can cause an issue
Pricing could be improved - My organization has about 300 or more employees and not all of us have access . I am sure this is related to how much access is for each person
Pricing could be improved - My organization has about 300 or more employees and not all of us have access . I am sure this is related to how much access is for each person
What problems is the product solving and how is that benefiting you?
Being able to keep record of contacts with customers as well as being able to submit tickets and responses to other colleagues within the organization about the account.
Salesforce is the most complete CRM solution
What do you like best about the product?
Salesforce offers the most comprehensive CRM package for organizations of all sizes. Once the knowledge has been acquired, managing the platform and customizing it to suit the individual needs of every organization. Modules exist for other functional units, such as Customer Success and Marketing, which make the end-to-end view of the customer possible. Onboarding administrators, and end users, the Trailhead learning platform provides a gamified, fun way to acquire knowledge for every role.
What do you dislike about the product?
The cost can be prohibitive for smaller organizations, and additional Modules can incur a significant price lift. Integration of some Modules feels more seamless than others. Probably a result of some past acquisitions.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud provides insight into the purchasing part of the customer journey. Coupled with Service Cloud, we can obtain a complete view into the pre-purchase, through the purchase, into the implementation phase.
Data management
What do you like best about the product?
Reminder,too much helpful and storing all details
When we call to the client that time setting remainder and marking opportunity and all it helps a lot ,
Thank you so much
When we call to the client that time setting remainder and marking opportunity and all it helps a lot ,
Thank you so much
What do you dislike about the product?
Nothing to say ,according to me everything is okay and as i am using it since one year ,so yet i did not find anything which is giving stree me
Nothing is there to say anything about this
Nothing is there to say anything about this
What problems is the product solving and how is that benefiting you?
To take follow up and to set the reminder that will be helpful and we will sales easily . and this is how it is going to helpful for me
Thank you so much for this
Thank you so much for this
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