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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Abhishek R.

Effective integration tool for an improvised productivity

  • February 15, 2023
  • Review provided by G2

What do you like best about the product?
The best part of Salesforce is that, I can easily track each and individual leads, The day I started working from this software it became very easy to work on the easy reports and track every single data
What do you dislike about the product?
As of now, I do not have any dislike since its very integrated software to merge with other services as well, only thing it would have merge some google services like Gmeet Tracking system
What problems is the product solving and how is that benefiting you?
It helped me out in tracking out each and every data, where I can create multiple reports for multiple data sets that i need to work on, specifically in the analytics part it makes more easier.


    Sandeep N.

Easy navigation and properly detailed every aspect

  • February 14, 2023
  • Review provided by G2

What do you like best about the product?
Using Salesforce sales cloud I can easy keep my leads in one place segregated according to my priority with ease and just a click. The quick responsiveness is wnat I love of Salesforce
What do you dislike about the product?
The new update is not that feasible for may be because it's just launched and I'm finding it bit difficult to navigate
What problems is the product solving and how is that benefiting you?
Salesforce sales cloud is solving major problem that is keeping all my sales lead, follow ups,lead status at one place which makes me very easy to maintain my sale details.


    Pratibha V.

Best CRM platform

  • February 13, 2023
  • Review provided by G2

What do you like best about the product?
Features like Contact and Lead Management, Opportunity Management, Account Management, Mobile access, Collaboration and Communication, and Customizable dashboards and reports.
What do you dislike about the product?
The high cost, complexity, challenges in data integration, customization limitations, and user adoption difficulties can result in inefficiencies and problems in fully utilizing the platform.
What problems is the product solving and how is that benefiting you?
Organizing the sales data in detail and keeping track of each category's records makes my work faster and a lot of time is saved in data management and reporting tasks.


    Gabriela R.

Salesforce Cloud Top Choice for Client Management

  • February 10, 2023
  • Review provided by G2

What do you like best about the product?
In our business, we use the Cloud every day, all day. It seamlessly integrates with email and with DialPad, our desktop VOIP service. We can do all kinds of things with the data.
What do you dislike about the product?
One flaw with the Cloud is that it is rather hard to keep track of updates and user permissions, which leads to some confusion on who has what permissions.
What problems is the product solving and how is that benefiting you?
In the past we had to manually log calls to clients as well as emails and texts. Now they are seamlessly integrated into client files and update in real time when we make client contact.


    David T.

would highly recommend as a good CRM of value

  • February 10, 2023
  • Review provided by G2

What do you like best about the product?
Very user-friendly and absolutely goes above and beyond on serving our needs. We utilize salesforce as our CRM for both sales outbound efforts and current customer management. The system is excellent
What do you dislike about the product?
There hasn't been anything major that I dislike, salesforce has been serving everything we need it to. It is very user-friendly and integrates with all of our systems.
What problems is the product solving and how is that benefiting you?
The problem we have solved is managing customer data/accounts and also our outbound efforts to penetrate new markets. Salesforce has been a must-have, we wouldn't be able to function without it.


    Meenakshi D.

Salesforce being best CRM and cloud solutions

  • February 10, 2023
  • Review provided by G2

What do you like best about the product?
It is all in 1 CRM platform which eases work and helps to close more deals quickly and create strong customer relations.It is flexible to use. Best things are Customer cloud,Marketing cloud,Dashboards,Email templates and many.
What do you dislike about the product?
No such evident dislikes i have,whatever is the need of the business it fulfills it at the best way.No need for any improvements.It is already best CRM TOOL in the market
What problems is the product solving and how is that benefiting you?
Salesforce manages customers data in efficient way.Helps me to check the requirements of customers and the best part is activity and notes which helps me to keep track of customers and regular followups,easy conversion as well.


    Akash J.

Salesforce Cloud

  • February 08, 2023
  • Review provided by G2

What do you like best about the product?
The ability to make different accounts, contacts, opportunities, and their relationship with each other ability to track them, and the automation that comes with that.
What do you dislike about the product?
I would say nothing. Salesforce Sales Cloud is just wow. It is a little complex for the beginner to understand the relationships and all but once you get into it is a cakewalk.
What problems is the product solving and how is that benefiting you?
The ability to make different accounts, contacts, opportunities, and their relationship with each other ability to track them, and the automation that comes with that.


    Computer Software

SFDC Sales Cloud Review

  • January 19, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud is the elephant in the room. It's the biggest and best CRM for good reason - ecosystem, integrations extensibility, customization, etc. If I had to pick one: it would probably be ease of use and the ability to effectively manage all parts of the sales process in one place, whether using native SFDC tools or through integrations with best in class solutions like DocuSign.
What do you dislike about the product?
The least helpful part about Salesforce Sales Cloud is also one of the best - bit of a double edged sword: the customization. I wish more reports, dashboards, fields, etc. came standard out of the box. Going from one company to another is often having to relearn a ton of new processes and workflows. It would be much easier & more effective for ramping if more of the system came pre-baked.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud is solving the CRM question and helping benefit me and other salespeople by providing a single pane of glass to manage leads & accounts to opportunities & closed revenue.


    Aziz A.

Sales force

  • January 17, 2023
  • Review provided by G2

What do you like best about the product?
Here are what like most in Salesforce:

1- Flexibility and Customizability: Salesforce's ability to be tailored to each customer's specific needs is a significant reason why it is so popular.
2-Accessibility and Ease of Use: Salesforce is a comprehensive CRM with features such as contact management, workflow management, task management, opportunity tracking, collaboration tools, customer engagement tools, analytics, and a user-
friendly mobile dashboard.
3- Professional Development and Learning: Salesforce provides excellent learning and professional development opportunities.
What do you dislike about the product?
I'm not too fond of salesforce because of the following:

1-High cost: Salesforce is known as the "Cadillac of CRMs" because it's significantly more expensive than other systems, despite offering a non-profit rate.

2-Over-hyped features: Many people only use a small portion of the features available, despite the impressive list.

3-Overly customizable: Salesforce's ability to be tailored to individual needs can be a double-edged sword, as it can make it difficult to analyze data over time.
What problems is the product solving and how is that benefiting you?
Salesforce is software that helps companies manage their IT infrastructure, sales, service, and marketing. When implemented correctly, it brings all data into one place and allows for business analytics using the tool called wave. It eliminates the need for maintaining an in-house IT infrastructure. Furthermore, that made it easy for me to deal with this vast system.


    Braden G.

Salesforce has been a great asset to use for logging data.

  • January 03, 2023
  • Review provided by G2

What do you like best about the product?
How clean it is. It is great to have everything in a nice order with Salesforce and helps me find and access data quickly to log for other people who may look at it.
What do you dislike about the product?
I don't think there is much I dislike. I think it would be nice if there was a back way to log data on Salesloft through Salesforce, but other than that I don't have too many complaints. I used to use SF at another company and it was a problem to use.
What problems is the product solving and how is that benefiting you?
Just making it easier to find accounts, access data, and log information so that everyone has access to it. I love the simplicity of it and how easy it is to get my work done.