Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Salesforce being best CRM and cloud solutions
What do you like best about the product?
It is all in 1 CRM platform which eases work and helps to close more deals quickly and create strong customer relations.It is flexible to use. Best things are Customer cloud,Marketing cloud,Dashboards,Email templates and many.
What do you dislike about the product?
No such evident dislikes i have,whatever is the need of the business it fulfills it at the best way.No need for any improvements.It is already best CRM TOOL in the market
What problems is the product solving and how is that benefiting you?
Salesforce manages customers data in efficient way.Helps me to check the requirements of customers and the best part is activity and notes which helps me to keep track of customers and regular followups,easy conversion as well.
Salesforce Cloud
What do you like best about the product?
The ability to make different accounts, contacts, opportunities, and their relationship with each other ability to track them, and the automation that comes with that.
What do you dislike about the product?
I would say nothing. Salesforce Sales Cloud is just wow. It is a little complex for the beginner to understand the relationships and all but once you get into it is a cakewalk.
What problems is the product solving and how is that benefiting you?
The ability to make different accounts, contacts, opportunities, and their relationship with each other ability to track them, and the automation that comes with that.
SFDC Sales Cloud Review
What do you like best about the product?
Salesforce Sales Cloud is the elephant in the room. It's the biggest and best CRM for good reason - ecosystem, integrations extensibility, customization, etc. If I had to pick one: it would probably be ease of use and the ability to effectively manage all parts of the sales process in one place, whether using native SFDC tools or through integrations with best in class solutions like DocuSign.
What do you dislike about the product?
The least helpful part about Salesforce Sales Cloud is also one of the best - bit of a double edged sword: the customization. I wish more reports, dashboards, fields, etc. came standard out of the box. Going from one company to another is often having to relearn a ton of new processes and workflows. It would be much easier & more effective for ramping if more of the system came pre-baked.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud is solving the CRM question and helping benefit me and other salespeople by providing a single pane of glass to manage leads & accounts to opportunities & closed revenue.
Sales force
What do you like best about the product?
Here are what like most in Salesforce:
1- Flexibility and Customizability: Salesforce's ability to be tailored to each customer's specific needs is a significant reason why it is so popular.
2-Accessibility and Ease of Use: Salesforce is a comprehensive CRM with features such as contact management, workflow management, task management, opportunity tracking, collaboration tools, customer engagement tools, analytics, and a user-
friendly mobile dashboard.
3- Professional Development and Learning: Salesforce provides excellent learning and professional development opportunities.
1- Flexibility and Customizability: Salesforce's ability to be tailored to each customer's specific needs is a significant reason why it is so popular.
2-Accessibility and Ease of Use: Salesforce is a comprehensive CRM with features such as contact management, workflow management, task management, opportunity tracking, collaboration tools, customer engagement tools, analytics, and a user-
friendly mobile dashboard.
3- Professional Development and Learning: Salesforce provides excellent learning and professional development opportunities.
What do you dislike about the product?
I'm not too fond of salesforce because of the following:
1-High cost: Salesforce is known as the "Cadillac of CRMs" because it's significantly more expensive than other systems, despite offering a non-profit rate.
2-Over-hyped features: Many people only use a small portion of the features available, despite the impressive list.
3-Overly customizable: Salesforce's ability to be tailored to individual needs can be a double-edged sword, as it can make it difficult to analyze data over time.
1-High cost: Salesforce is known as the "Cadillac of CRMs" because it's significantly more expensive than other systems, despite offering a non-profit rate.
2-Over-hyped features: Many people only use a small portion of the features available, despite the impressive list.
3-Overly customizable: Salesforce's ability to be tailored to individual needs can be a double-edged sword, as it can make it difficult to analyze data over time.
What problems is the product solving and how is that benefiting you?
Salesforce is software that helps companies manage their IT infrastructure, sales, service, and marketing. When implemented correctly, it brings all data into one place and allows for business analytics using the tool called wave. It eliminates the need for maintaining an in-house IT infrastructure. Furthermore, that made it easy for me to deal with this vast system.
Salesforce has been a great asset to use for logging data.
What do you like best about the product?
How clean it is. It is great to have everything in a nice order with Salesforce and helps me find and access data quickly to log for other people who may look at it.
What do you dislike about the product?
I don't think there is much I dislike. I think it would be nice if there was a back way to log data on Salesloft through Salesforce, but other than that I don't have too many complaints. I used to use SF at another company and it was a problem to use.
What problems is the product solving and how is that benefiting you?
Just making it easier to find accounts, access data, and log information so that everyone has access to it. I love the simplicity of it and how easy it is to get my work done.
Outstanding CRM
What do you like best about the product?
The best things I like about Salesforce Sales Cloud are its simplicity, accessibility, ease, usability, user-friendliness, customization, and catering to details. Whereas the other things I like about Salesforce Sales Cloud are its Dashboards, Reports, Integrations, Chatter, Calendar, Notes and its ability to send and track emails. Furthermore, it also helps sales account managers, and executives, in adding and converting leads into manageable accounts.
What do you dislike about the product?
As an experienced Inside Sales professional, at the beginning of my career I used other CRMs as well like Zoho and Hubspot. But for me, Salesforce Sales Cloud is the simplest and greatest of all.
What problems is the product solving and how is that benefiting you?
As an SDR, Salesforce Sales Cloud has made my life so simple, and easy. It also helps me in saving time and using that time and energy into other activities. By using it, in a very few clicks now I can track my calls being made, missed calls received, notes, tasks, accounts, opps and events being created. I can also jump from one report and dashboard to another.
Salesforce Sales Cloud has been an invaluable asset to our business and I would highly recommend it
What do you like best about the product?
I like best that Salesforce Sales Cloud is highly customizable, allowing us to tailor the platform to our specific needs. The automated features that help us track our sales pipeline have been incredibly useful and the integration with other applications such as our CRM has been invaluable. The customer support has also been great and very responsive to our needs.
What do you dislike about the product?
I don't have any major complaints about Salesforce Sales Cloud. The only thing I would like to see improved is the ability to further customize the platform. I find that I sometimes need to do more manual configuration than I would like in order to get the exact functionality we need.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud is solving the problem of streamlining our sales process and helping us keep track of our sales pipeline. This has been incredibly beneficial as it has allowed us to stay organized, quickly identify opportunities, and ensure that all our sales activities are tracked efficiently and accurately.
Easy to use CRM, Excellent Navigation with Next Generation Technology (Lightning)
What do you like best about the product?
Salesforce is one of the best CRM platforms I've ever used in my professional career. I come from a background in SaaS, FinTech, and MarTech tools, and Salesforce and its integration have provided to be helpful through & through time and time again.
What do you dislike about the product?
I don't dislike the product, and I've found that when people do not like its functionality of it; it's mainly because they aren't used to that version of SalesForce or its integrations and need to learn the newer format or seek out guidance and help to understand the product better.
What problems is the product solving and how is that benefiting you?
It's beneficial for the organizational aspect of the company and how it impacts my daily flow, and it truly allows me to embrace my job to my best capabilities. Safe, secure and easy too use
Sales Cloud is an immensely customizable implementation.
What do you like best about the product?
Salesforce Sales Cloud is an essential part of our business operations. It is incredibly intuitive because it has so many customization options for our business. The one thing about this platform is that it is clear very quickly that while Salesforce is often lamented for its weight and complexity, it is also very much the leader for a reason.
What do you dislike about the product?
The one drawback of this platform is that it has no native backup solution because it can be complex to maintain private pages or dashboards. Salesforce makes changes on a quarterly cycle which can impact our business processes platform because it has limitations; it can be incredibly frustrating because it has an ideal solution for small companies.
What problems is the product solving and how is that benefiting you?
There is always support because we run into technical issues and training materials to aid our implementation and learning processes. Overall, it is excellent value for the money, especially when we can pay per license and significantly less than other products.
Making sales easy through Salesforce
What do you like best about the product?
Sales force provide good tools manage the sales process making it hassle free. It helps the team manager to get proper insights to understand the sales cycle and build good strategies to increase and improve the sales. It also helps to pull out data that woul be helpful to build and execute sales pipeline
What do you dislike about the product?
Adding any additional notes, the person has to put a highlight and then add the details. This at times makes the process tedious as it is an additional task to add notes every time.
What problems is the product solving and how is that benefiting you?
It is helpful in maintaining the data of customers there by improving the data sanity of the organisation. It helps us automate the processes by linking to telephony which reduces the effort of mannual data update. The integration of Salesforce with any other supporting softwares is very easy which makes it standout from the rest
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