Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Best CRM for sales force
What do you like best about the product?
Salesforce has helped me alot manage my work and my teams work. Its a platform where we can manage lead, set reminder, deadline, follow up schedule all. This does not now any loss of leads due to follow up reminder. Thumps up
What do you dislike about the product?
Nothing to dislike about sales force cloud customer relationship management. If you really want to grow and keep track of your leads. Do avail Salesforce CRM. Highly recommended
What problems is the product solving and how is that benefiting you?
Manually, it's tough to keep track and follow up all leads. In regards to next meeting, payment follow up. Meeting reminder. The Salesforce CRM solves all this issues like that..
Salesforce Sales Cloud is unstoppable
What do you like best about the product?
We have all the tools we need in one place. Sales Cloud gives our team the ability to walk through the sales process and have all the data at their fingertips while also making their work life easier through automations.
What do you dislike about the product?
It does have a bit of learning curve, and employees can be reluctant to adopt without ongoing training and support. Also just due to the nature of the beast, we can over build, and over complicate things easily of not careful.
What problems is the product solving and how is that benefiting you?
Sales Cloud gives our sales team reminders, alerts, up to date information and this is exactly what our team needed to continue campaign efforts. We now can have historical information and reminders to follow up. This has helped our team, especially new employees, get the training they need with guided steps and account information.
The GOAT of Sales Tools
What do you like best about the product?
Organization for sales teams has been one of the biggest influences in success. Sales reps sell more when organized. This tool, although not the most fancy design, gets us what we need. My entire sales team lives in here.
What do you dislike about the product?
Not a huge fan of the design. It really does look like 2007 called and haven't made the effort to redesign. I think there are simple adjustments to styling and mobile layout which could have a big impact.
What problems is the product solving and how is that benefiting you?
We have a lot of sales data. Need to keep inbound vs outbound very different. We keep round-robin leads going for our team, but add weight to them based on sales efficiencies. This has helped keep us from losing good deals, because of low performers.
Salesforce is the most useful CRM I've ever used.
What do you like best about the product?
I love how much it can do. It makes it so easy to keep track of millions of customers with different subscription levels.
What do you dislike about the product?
I wish it were a little more uptodate and user friendly, but given how many different layers and levels there are, that's a downside I'm willing to deal with.
What problems is the product solving and how is that benefiting you?
It's helping me keep track of my customers and where they are in the sales process. I can also easily manage who has paid and who owes the company money.
Salesforce Consultant
What do you like best about the product?
Sales Cloud is a flexible platform customizable to your sales answer business processes.
What do you dislike about the product?
Expertise is needed to use the features. This can make it difficult to administer.
What problems is the product solving and how is that benefiting you?
All of our Sales activity tracking. We are also using it to track projects and time!
Always Adapting
What do you like best about the product?
Sales Cloud provides our sales and account management teams the ability to manage their entire funnel and portfolios in one place and share the data and insights with each other through Forecast, Reports, Dashboards, and Chatter. Our leaders and teams can review data at a high level or drill into details with the click of a button to see where we have potential gaps or red flags. It's been fantastic for our sales teams to use the Gmail integration to easily log emails, calls, or add new contacts on the spot. Sales Cloud has really increased efficiency and saved valuable time.
What do you dislike about the product?
Recently our team has struggled to enable Einstein features and use them productively. There are some tools available and some you just pay extra for which is not always clearly laid out, especially with opportunity scoring and forecast features.
What problems is the product solving and how is that benefiting you?
Real time insights from emails and calls on which contacts are engaged and ready to buy. Activity tracking is essential. Second, pipeline inspection is changing how our sales leaders see their pipeline movement and which deals are not moving, stuck in a stage, have no activity, or are not engaged with the right contacts. The insights here are gaining traction with more data.
Loves sales
What do you like best about the product?
I love Salesforce it makes automation so easy so my sales people can focus on sales!
What do you dislike about the product?
I wish Salesforce would lower their prices
What problems is the product solving and how is that benefiting you?
It helps my team collaborate and run fast to focus on sales.
One stop solution
What do you like best about the product?
The UI, ease if navigation, click n configure,
What do you dislike about the product?
Sometimes the speed in loading pages esp in lightning
What problems is the product solving and how is that benefiting you?
All Sales solutions that a company would need
Best Configuration for Sales
What do you like best about the product?
Salesforce allows for quick and a centralized location for all your data. Our sales cloud allows for a flexibility of aspect of our business. No competition is out there.
What do you dislike about the product?
Nothing to dislike it is easy to use and program. Available for user of all types by created profiles and security. Sometimes it can be time consuming but worth it!
What problems is the product solving and how is that benefiting you?
Centralized location for all business aspects. From data, reports analytics and process. Allows us to be more productive and makes more efficient. From user to management
Salesforce - the only way to go
What do you like best about the product?
Having the ability for the average analyst to manage an environment is very cost effective.
What do you dislike about the product?
I have no dislikes of this platform. If you know what you are doing you can resolve just about any issue.
What problems is the product solving and how is that benefiting you?
Sales cloud enables our sales team operate efficiently while out in the field by using the Salesforce mobile app. It is very user friendly and well designed.
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