Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Enterprise Solution Engineer 2
What do you like best about the product?
All the out of the box functionality for any organisation they can just purchase sales cloud licence and they are good to go without much configuration . All the objects available like leads,account ,contact , opportunity , contract solves real buisness problem
What do you dislike about the product?
Really very hard to say Salesforce sales cloud with regular relase left with very less things to not like . But in general Salesforce can work on its performance issues which arrises very often . Also more out of the box reportype so end users can create more reports
What problems is the product solving and how is that benefiting you?
Salesforce sales cloud is backbone for our sales system . Starting from generating leads to creating contracts for customers all things are managed in our Salesforce sales cloud . We use sales cloud with Salesforce cpq and conga which just add more power to Salesforce ecosystem.
Salesforce is helping salesops team with available products to sales their pricing and pretty much everything
Salesforce is helping salesops team with available products to sales their pricing and pretty much everything
Salesforce is a gamechanger
What do you like best about the product?
Where do I begin? Pipeline management: Knowing where you are with each prospect and opportunity in the sales process and who is in charge of next steps is huge. Plugins: We use Zoominfo and Salesloft, which makes creating a campaign and sending it into cadence an absolute breeze. Modular: Salesforce as a sandbox is pretty sweet, there is a lot of customization you can utilize to have only the stuff you need, nothing you don't.
What do you dislike about the product?
Well, it's not cheap. But when you factor the utility you get out of it, it's very worth it. Aside from the groan about having to pay for something awesome, I don't dislike anything.
What problems is the product solving and how is that benefiting you?
Pipeline management, prospecting, deal delineation, Opportunity tracking, forecasting (not great for that, but the reporting "helps") and robust note taking to keep all members of the team involved is super helpful.
Lead and Opportunity Management Platform
What do you like best about the product?
Salesforce Sales Cloud helps our Sales team manage the leads from different sources, such as Organic, Marketing, and Referrals and automatically shuffles the leads to the respective team member. All the Opportunities are tracked along with the custom stages, which helps differentiate the won and lost cases. Not only the leads but contact management helps keep track of multiple POCs from the lead and manages them according to the hierarchy. It tracks all the conversations, making it easy to hand them over to the next team after the sale is closed. It also scores the lead with the help of the activities/engagements happening on the lead. After all this, it comes with vivid analytics which can be customized as per our needs.
What do you dislike about the product?
Nothing I dislike about this platform. Every aspect is covered, and it's very much customizable with the help of an Engineering team.
What problems is the product solving and how is that benefiting you?
Earlier, we used Vtiger to store our leads, but as we grew, we had n number of other use cases, and Salesforce Sales Cloud was to the rescue. It took a long time to implement this project. Still, once implemented, it took over the Lead Management, Contact Management, Opportunity workflows, Billing, Order forms, etc., which were earlier managed through Excel or Manually.
Sales Game Changer
What do you like best about the product?
1. Salesforce has been termed as the no.1 CRM platform.
2. It's like a USB just plug and play; all one needs is a smart device and an active internet connection.
3. You can customize your CRM as per your requirement, which no other CRM currently offers.
4. Save time and money as no additional cost is involved for hardware installation.
5. Great navigation tabs to increase potential sales.
6. Manage the bills and quotes at the same time.
2. It's like a USB just plug and play; all one needs is a smart device and an active internet connection.
3. You can customize your CRM as per your requirement, which no other CRM currently offers.
4. Save time and money as no additional cost is involved for hardware installation.
5. Great navigation tabs to increase potential sales.
6. Manage the bills and quotes at the same time.
What do you dislike about the product?
If one does not consider the license cost during investment, returns will be 2x or 3x or much more.
What problems is the product solving and how is that benefiting you?
1. Saves space as no hardware installation is required.
2. Saves money as no specific software needs to be purchased.
3. Boosts sales as all the necessary information can be stored in contact.
4. Automation process decreases dependability.
5. Can access data from anywhere at any time.
2. Saves money as no specific software needs to be purchased.
3. Boosts sales as all the necessary information can be stored in contact.
4. Automation process decreases dependability.
5. Can access data from anywhere at any time.
Best CRM for sales force
What do you like best about the product?
Salesforce has helped me alot manage my work and my teams work. Its a platform where we can manage lead, set reminder, deadline, follow up schedule all. This does not now any loss of leads due to follow up reminder. Thumps up
What do you dislike about the product?
Nothing to dislike about sales force cloud customer relationship management. If you really want to grow and keep track of your leads. Do avail Salesforce CRM. Highly recommended
What problems is the product solving and how is that benefiting you?
Manually, it's tough to keep track and follow up all leads. In regards to next meeting, payment follow up. Meeting reminder. The Salesforce CRM solves all this issues like that..
Salesforce Sales Cloud is unstoppable
What do you like best about the product?
We have all the tools we need in one place. Sales Cloud gives our team the ability to walk through the sales process and have all the data at their fingertips while also making their work life easier through automations.
What do you dislike about the product?
It does have a bit of learning curve, and employees can be reluctant to adopt without ongoing training and support. Also just due to the nature of the beast, we can over build, and over complicate things easily of not careful.
What problems is the product solving and how is that benefiting you?
Sales Cloud gives our sales team reminders, alerts, up to date information and this is exactly what our team needed to continue campaign efforts. We now can have historical information and reminders to follow up. This has helped our team, especially new employees, get the training they need with guided steps and account information.
Salesforce is the most useful CRM I've ever used.
What do you like best about the product?
I love how much it can do. It makes it so easy to keep track of millions of customers with different subscription levels.
What do you dislike about the product?
I wish it were a little more uptodate and user friendly, but given how many different layers and levels there are, that's a downside I'm willing to deal with.
What problems is the product solving and how is that benefiting you?
It's helping me keep track of my customers and where they are in the sales process. I can also easily manage who has paid and who owes the company money.
Salesforce Consultant
What do you like best about the product?
Sales Cloud is a flexible platform customizable to your sales answer business processes.
What do you dislike about the product?
Expertise is needed to use the features. This can make it difficult to administer.
What problems is the product solving and how is that benefiting you?
All of our Sales activity tracking. We are also using it to track projects and time!
Always Adapting
What do you like best about the product?
Sales Cloud provides our sales and account management teams the ability to manage their entire funnel and portfolios in one place and share the data and insights with each other through Forecast, Reports, Dashboards, and Chatter. Our leaders and teams can review data at a high level or drill into details with the click of a button to see where we have potential gaps or red flags. It's been fantastic for our sales teams to use the Gmail integration to easily log emails, calls, or add new contacts on the spot. Sales Cloud has really increased efficiency and saved valuable time.
What do you dislike about the product?
Recently our team has struggled to enable Einstein features and use them productively. There are some tools available and some you just pay extra for which is not always clearly laid out, especially with opportunity scoring and forecast features.
What problems is the product solving and how is that benefiting you?
Real time insights from emails and calls on which contacts are engaged and ready to buy. Activity tracking is essential. Second, pipeline inspection is changing how our sales leaders see their pipeline movement and which deals are not moving, stuck in a stage, have no activity, or are not engaged with the right contacts. The insights here are gaining traction with more data.
Loves sales
What do you like best about the product?
I love Salesforce it makes automation so easy so my sales people can focus on sales!
What do you dislike about the product?
I wish Salesforce would lower their prices
What problems is the product solving and how is that benefiting you?
It helps my team collaborate and run fast to focus on sales.
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