Agentforce Sales
Salesforce, Inc.External reviews
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Salesforce Sales Cloud Review - a user and implementer perspective
What do you like best about the product?
Salesforce CRM Sales cloud offers comprehensive, quick and versatile sales process related solutions with excellent user interface. As a result, a user can perform a wide variety of action quickly.
What do you dislike about the product?
Not much to dislike, but I wish that CPQ (Configure Price Quote), an addon, to sales cloud need to be more flexible. One needs to purchase CPQ licence just view what some other user has edited using CPQ licence
What problems is the product solving and how is that benefiting you?
It helps manage all sales related business processes and reports. As a user I can do enquiry management, opportunity management, Sales order booking, execution, dispatch management and many other applications. Apart from this the ease with which the reports and dashboards that can be created is phenominal
It is very for make automae your sales process business
What do you like best about the product?
Customization: Salesforce Sales Cloud Suite offers extensive customization options, allowing businesses to tailor the platform to their specific sales processes and requirements. Users can create custom fields, workflows, and reports, ensuring that the CRM aligns with their unique business needs.
Integration Capabilities: The suite seamlessly integrates with various third-party applications and tools, enabling users to leverage additional functionalities and consolidate their sales ecosystem. Integrations with marketing automation platforms, email clients, document management systems, and other tools enhance efficiency and provide a unified view of customer interactions.
Integration Capabilities: The suite seamlessly integrates with various third-party applications and tools, enabling users to leverage additional functionalities and consolidate their sales ecosystem. Integrations with marketing automation platforms, email clients, document management systems, and other tools enhance efficiency and provide a unified view of customer interactions.
What do you dislike about the product?
Complexity: Some users may find the platform complex, especially during the initial setup and configuration. The extensive range of features and customization options can be overwhelming for new users, requiring a learning curve to fully utilize the suite's capabilities.
Cost: Salesforce Sales Cloud Suite is a premium CRM solution, and the pricing can be a concern for smaller businesses or startups with limited budgets. The suite offers different editions with varying features and pricing plans, and some businesses may find it expensive compared to other CRM options.
User Interface: While Salesforce has made efforts to improve the user interface over the years, some users still find it
Cost: Salesforce Sales Cloud Suite is a premium CRM solution, and the pricing can be a concern for smaller businesses or startups with limited budgets. The suite offers different editions with varying features and pricing plans, and some businesses may find it expensive compared to other CRM options.
User Interface: While Salesforce has made efforts to improve the user interface over the years, some users still find it
What problems is the product solving and how is that benefiting you?
Sales Process Efficiency: The suite offers tools and features to automate and optimize sales processes, such as lead management, opportunity tracking, and pipeline management. This streamlines sales workflows, reduces manual effort, and enables sales teams to focus on closing deals rather than administrative tasks. As a result, sales productivity increases, and sales cycles are shortened.
Sales Forecasting and Analytics: Salesforce Sales Cloud Suite provides robust reporting and analytics capabilities, enabling businesses to gain valuable insights into their sales performance. It helps identify trends, track key sales metrics, and generate accurate sales forecasts. This data-driven approach allows businesses to make informed decisions, allocate resources effectively, and improve overall sales strategy.
Collaboration and Communication: The suite facilitates collaboration among sales teams and other departments within an organization. It offers features like shared calendars, real-time updates, and task management, fostering better communication and coordination. This leads to improved team collaboration, reduced duplication of efforts, and enhanced efficiency across the sales organization.
Sales Forecasting and Analytics: Salesforce Sales Cloud Suite provides robust reporting and analytics capabilities, enabling businesses to gain valuable insights into their sales performance. It helps identify trends, track key sales metrics, and generate accurate sales forecasts. This data-driven approach allows businesses to make informed decisions, allocate resources effectively, and improve overall sales strategy.
Collaboration and Communication: The suite facilitates collaboration among sales teams and other departments within an organization. It offers features like shared calendars, real-time updates, and task management, fostering better communication and coordination. This leads to improved team collaboration, reduced duplication of efforts, and enhanced efficiency across the sales organization.
Recommendations to others considering the product:
Yes
SFDC Sales Cloud CRM Review
What do you like best about the product?
For me, as a software engineer who recently got his hands dirty in Salesforce, I must say that I'm extremely impressed with the tools available for development (Dev console, VS Code extensions, chrome extensions...). From a functional or user perspective, the out of the box functionalities would basically suffice in going to production easily.
What do you dislike about the product?
Limits, Limits and Limits. One of the main disadvantages of sfdc from a dev perspective is limits and there isn't a lot of documentation to work around them. From a user perspective, it's not much of a user-friendly even with the lightning experience, it's still dense and too much to process for newbies.
What problems is the product solving and how is that benefiting you?
When it comes to handling complex sales scenarios, Salesforce is very powerful, the out of the box features are enough to launch your sales cloud easily, fully and easily customizable.
Salesforce with AWS
What do you like best about the product?
Salesforce provide good platform to connect with customer and businesses. So we can manage customer, lead and cases with one place in Salesforce sales cloud. Helpful for customer
What do you dislike about the product?
It's very complicated to understand flow of object and field with relationship in Salesforce.
What problems is the product solving and how is that benefiting you?
In Salesforce we solve custom problem and standard. Created new field and object to relationship with the same. Created report and dashboard.
Salesforce is great. Love the integration capabilities.
What do you like best about the product?
The integration capabilities and the ability to customize. Platform is extensible.
What do you dislike about the product?
Platform is very flexible and extensive. But this can get really complicated.
What problems is the product solving and how is that benefiting you?
Ability to have a central repository of our client data.
Recommendations to others considering the product:
Know your data and know your sales processes.
Great business solution
What do you like best about the product?
Bringing everything into one place for the entire company on the commercial side. Allowing us to gain a single source of information. I've not encountered other services though.
What do you dislike about the product?
Its UI could look a little better or at least allow us to edit it better
What problems is the product solving and how is that benefiting you?
Its collating all the sales related activity and allowing us to better forecast
Great
What do you like best about the product?
Reports, dashboards, automations. Easily configuration
What do you dislike about the product?
No version for code and metadata., but it's not only SwlesCloud
What problems is the product solving and how is that benefiting you?
Customer 360
Recommendations to others considering the product:
Nope
Best Product for CRM
What do you like best about the product?
The ease with which the product can be setup
What do you dislike about the product?
Nothing to dislike. It's an amazing product that delivers
What problems is the product solving and how is that benefiting you?
Enables the sales teams to do their job effectively
Productive sales cloud
What do you like best about the product?
The best thing in sales cloud is most useful and efficient cloud and provides 360 degree view so it increases productivity
What do you dislike about the product?
Functional limitations of the Unlimited edition include the inability to create more than 2000 custom objects, 800 custom fields per object, 200 report types, and 500 validation rules.
What problems is the product solving and how is that benefiting you?
There is nothing right now
Recommendations to others considering the product:
It will increase the productivity
Sales Cloud Helped Us Close More Deals with Better Visibility
What do you like best about the product?
One of the recent features I’ve really appreciated is the improved forecasting tools and pipeline visibility. It’s become much easier to track deal progress and identify which opportunities need attention. I also like the tighter integration with Slack—it makes cross-team collaboration more seamless, especially during deal cycles. The new Einstein Activity Capture has also been a big win, automatically syncing emails and calendar events so reps can focus more on selling and less on manual updates.
What do you dislike about the product?
Salesforce Sales Cloud is a robust platform, but it can feel overwhelming at times, especially for new users. The interface isn’t always intuitive, and navigating through complex objects or setting up custom reports can be time-consuming without prior experience. Additionally, the cost can add up quickly when you start layering on add-ons or customizations. Better in-app guidance or simplified onboarding for smaller teams would definitely enhance the user experience.
What problems is the product solving and how is that benefiting you?
We are handling the customer in 9 Asian countries with the help of salesforce. We are tracking our customers and their engagement for a better customer hassle-free experience.
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