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9,999 reviews
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    Bhavdip G.

Salesforce Sales Cloud is used to reduce user's manually work.

  • February 03, 2025
  • Review provided by G2

What do you like best about the product?
The best part of salesforce sales cloud is automation capabilities.
with help of sales cloud we can create flow, apex class that can be make to the easy for our work.
What do you dislike about the product?
The biggest disadvantage is cost because some advance features are not avilable in free.
What problems is the product solving and how is that benefiting you?
salesforce sales cloud can make my work easy because it can be provided automation services.


    Thibault L.

Overall Positive but cumbersome experience

  • January 30, 2025
  • Review provided by G2

What do you like best about the product?
A lot of possibilities
Good report and dashboard functionalities
What do you dislike about the product?
Very bad mobile UX (The App is horrible)
Complex setup, often complex account structures
What problems is the product solving and how is that benefiting you?
Central view of pipeline and opportunities
Opportunity tracking
Contact & prospect management


    Edison V.

Salesforce Sales Cloud: Powerful but Complex

  • January 29, 2025
  • Review verified by G2

What do you like best about the product?
This feature centralizes all customer and lead information, providing a complete view of interactions and helping sales teams nurture relationships more effectively.
What do you dislike about the product?
There have been reports of unresponsive customer service, with some users experiencing delays in getting their issues resolved.
What problems is the product solving and how is that benefiting you?
Sales Cloud integrates seamlessly with marketing tools, enabling targeted campaigns and better alignment between sales and marketing efforts.


    Nathan S.

Been the Top CRM for Along time and there is a Reason

  • January 29, 2025
  • Review verified by G2

What do you like best about the product?
Integrates with any software. Always pushing the boundaries of CRM R&D. It stays on top as the best CRMs, so certifications here genuinely help admins grow their careers quickly.
What do you dislike about the product?
It's pretty pricy, and support even with Premier Support is not the greatest. They also seem to be always pushing a new product.
What problems is the product solving and how is that benefiting you?
Allows us to track our customers from initial creation all the way to Customer Success. Stores prospect and customer data while enabling us to forecast, review the pipeline, and even create quotes with its additional CPQ feature. Ultimately, we need a single source of truth for our customer and sales data, and this is it.


    Kajal G.

Great results

  • January 28, 2025
  • Review provided by G2

What do you like best about the product?
This is build really well where I use it for filing tickets for my clients in one of the process that I work for.
What do you dislike about the product?
So far all good. It in the beginning confused me but later on when I learned it became very easy to handle within 2 days
What problems is the product solving and how is that benefiting you?
As mentioned before to actually keep track on our clients as well as the past history we can pull out very easily.


    Andrea B.

How does Salesforce help me do a better job in sales

  • January 27, 2025
  • Review verified by G2

What do you like best about the product?
What I like best about Salesforce Sales Cloud is how it centralizes everything in one place. From tracking leads to managing opportunities, it helps me stay organized and on top of everything.
What do you dislike about the product?
One thing I don’t love about Salesforce Sales Cloud is the complexity when it comes to customization. While it’s great that you can tailor the platform to your exact needs, it does require a fair amount of time and expertise to really get it to match your processes.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud is solving a lot of the issues we face with managing leads, tracking opportunities, and keeping everything organized, since it consolidates all customer and sales data in one place, which makes it super easy to track the full sales journey from prospecting to closing.


    Gabriel G.

Awsome to work with!

  • January 27, 2025
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud is great because it combines a ton of useful tools into one platform, making it super handy for sales teams
What do you dislike about the product?
One common frustration with Salesforce Sales Cloud is its complexity. While it’s feature-rich, the learning curve can be steep, especially for new users. Customization options are extensive, but they can feel overwhelming without a dedicated admin or technical expertise. Also, the cost can be a downside for smaller businesses
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud solves problems related to sales process inefficiencies, lack of customer insights, and team collaboration. It centralizes customer data, making it easy to track leads, opportunities, and interactions in one place


    Harsh vardhan R.

My experience with salesforce CRM

  • January 26, 2025
  • Review provided by G2

What do you like best about the product?
Salesforce is the best CRM software which a company or firm can use to manage theirs leads and update client stage and for doing proper seggregation of the leads and ensuring a smooth management of data authenticity and also allows one to update client interaction or client stages .
What do you dislike about the product?
One thing i dislike the in salesforce is sometimes it holds up too long or takes too much time to process or start .
What problems is the product solving and how is that benefiting you?
Salesforce is solving a problem of customer realtionship management where one can keep data upadeted in a secured software where the client/ lead data is stored and managed and help one keep a record on their leads and clients stages and it also helps in lead distribution.


    Kristin B.

Salesforce Becomes Easier and Easier

  • January 24, 2025
  • Review verified by G2

What do you like best about the product?
I have used Salesforce for years. The new BoostUp feature is great. The ability to do some many things in one platform is great.
What do you dislike about the product?
The error messages are often hard to navigate
What problems is the product solving and how is that benefiting you?
Salesforce helps with tracking, quoting, forecasting, collaborating and so many other things....


    Spandhana E.

Salesforce sales cloud - Check this out!

  • January 23, 2025
  • Review provided by G2

What do you like best about the product?
I find Salesforce Cloud very effective for managing my leads and tracking the sales data. Its dashboards and real-time analytics help me make quick decisions which are also data driven.
What do you dislike about the product?
I some times feel salesforce cloud is a bit overwhelming as it is complex to use if the user does not have any previous experiance with it.
What problems is the product solving and how is that benefiting you?
It helped me to stream line the lead management process, tracking my sales data and customer relations. It provided me with real-time insights on decision-making for the better performance of teams involved.