Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Smooth Lead to Account Activation, but Validation Can Be Cumbersome
What do you like best about the product?
The whole process from Lead to Accounts activation is easy for the end user
What do you dislike about the product?
Sometimes multiple validations could be an issue
What problems is the product solving and how is that benefiting you?
It keeps all sales team in one platform
Effortless Integration, Comprehensive Insights
What do you like best about the product?
I love how Salesforce Sales Cloud provides services that make daily life easier with its amazing features. I enjoy the ease of integration with the service console, which presented no challenges during setup. I appreciate the comprehensive customer 360 view that helps unify all data across teams. The real-time customizable dashboards that display KPIs and sales metrics enhance my business operations. The use of reports and dashboards significantly benefits my workflow.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
I find the product provides a 360-degree customer view and unifies data across teams, enhancing collaboration and strategic decision-making.
Simple Setup, Powerful Insights
What do you like best about the product?
I find Salesforce Sales Cloud's setup process simple, with clear instructions and excellent documentation. I appreciate the 360-degree view it provides of our customers, allowing for automated business processes and effective information management. I enjoy the approval processes, the ability to create quotes, manage orders, and the detailed reporting capabilities. Viewing dashboards at a glance enhances efficiency. Automating processes, including document generation, also boosts productivity. Its ease of implementation, straightforward client explanation, and quick time to value are significant advantages.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud provides a 360-degree customer view, automates business processes, and improves customer experience. It also simplifies implementation, is easy to explain to clients, and delivers quick time to value.
Great Industry Standards, ButSome Drawbacks
What do you like best about the product?
The industry standard best practices already built in
What do you dislike about the product?
The difficulty of aligning security models to our needs and the difficulty of using external data
What problems is the product solving and how is that benefiting you?
Closing deals and providing a customer 360
Amazing Sales Experience, Love Everything About It
What do you like best about the product?
All amazing is really amazing how great is sales
What do you dislike about the product?
Nothing really I really loke everything and all
What problems is the product solving and how is that benefiting you?
All the problems such as lead tracking oops and more
Great Organization and Reporting, but High License Cost for Southeast Asia
What do you like best about the product?
The platform allows me to keep all my customers and leads organized in one place, which is very convenient. I also appreciate the quality of the reporting features, as they provide useful insights. Additionally, targeting is straightforward and easy to manage.
What do you dislike about the product?
The user license is quite expensive, making it too costly for countries in Southeast Asia.
What problems is the product solving and how is that benefiting you?
Consolidate all leads. Easier to view customer’s purchases and past records. Generates quotation easily
Great Pipeline Standardization, but Too Many Clicks for Updates
What do you like best about the product?
Standardization of pipeline management and deal tracking
What do you dislike about the product?
Too many clicks for some updates to feed all required fields
What problems is the product solving and how is that benefiting you?
Deal tracking and business unit managememt
Effective Sales Tracking with Salesforce Sales Cloud
What do you like best about the product?
I like how Salesforce Sales Cloud helps me track my company's sales information every month efficiently. It presents company and customer information in a very clear way. I appreciate its ability to track personal sales clearly and value the overall customer satisfaction it provides. I also like that nothing is difficult to use within the platform, which enhances my experience significantly.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to track my company's sales information monthly, showing company and customer information clearly, enhancing customer satisfaction.
Great Account Discoverability, but Merging Sales Cloud Orgs Is Frustrating
What do you like best about the product?
The discoverability of my accounts and how to actions especially s AgentForce will step in to help
What do you dislike about the product?
When needing to combine sales cloud orgs
What problems is the product solving and how is that benefiting you?
Alignment of our customer data and supporting integrations to create customers in our own products
Great Sales Cloud Features for Account and Lead Management
What do you like best about the product?
Sales cloud account management, lead management, opportunity management, forecasting
What do you dislike about the product?
Not much sales cloud features are un-useful.
What problems is the product solving and how is that benefiting you?
Account management
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