Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Best CRM for Sales guys
What do you like best about the product?
Salesforce not only allows you to track your Sales pipeline but also reminds you of your follow-ups at the right time. The one thing I like the best is the extensive reports you can pull out of Salesforce using different parameters that helps you evaluate your performance. Also it is highly customizable to your needs. Now with the SalesGPT, you have an assistant that will help you with follow-ups, writing emails, sending reports and even negotiations.
What do you dislike about the product?
Sometimes you have to fill-in too many fields of information.
What problems is the product solving and how is that benefiting you?
As a Salesperson it's important for me to track my activities, build my pipeline and analyse my performance. Salesforce is a perfect tool for a Salesperson.
Recommendations to others considering the product:
Salesforce is a wonderful CRM. If you're in Sales, I would say it's a must use. Very easy to understand, integrates with outlook and your other enterprise applications and you can customise the reports that you want to pull. I highly recommend Salesforce although the licence cost is high.
Completely Customisable
What do you like best about the product?
The one thing I love most about Salesforce is that you can customise it to suit your business needs.
What do you dislike about the product?
As an admin I dislike that some of the objects work differently to how you have previously learnt to do something.
What problems is the product solving and how is that benefiting you?
The main benefit I have noticed is saving time. This is due to being able to automate many of our manual processes.
The best CRM ever
What do you like best about the product?
This software is almost bug-free, well maintained, scalable, keeps evolving with the times. This is available in the cloud. You can access the data anywhere you go.
What do you dislike about the product?
I haven't found anything yet. I like everything about it.
What problems is the product solving and how is that benefiting you?
A view of the customer and our engagement and relationship with the customer and the resulting sales numbers according our performance.
Recommendations to others considering the product:
This is the best CRM I've ever used in all my 20 years of experience
Great CRM Meets Endless Opportunity
What do you like best about the product?
One of the greatest things about Salesforce is the user interface and the ease at customizing it to meet a company's evolving needs better than other CRM's. The CRM piece is only the tip of the iceberg when it comes to what this program is capable of doing with only your imagination as your limitation.
What do you dislike about the product?
Salesforce can be cost prohibitive depending on your company size and what functionality you are trying to gain access to. The base product is very well rounded but the pricing can be higher if you don't have license volume and want access to some of the new technology features.
What problems is the product solving and how is that benefiting you?
We solve just about everything with Salesforce. The only functional area we don't utilize something within Salesforce for is for our accounting/finance side of the business as it is not geared toward that. We've successfully increased processes, lowered entry time for records, have greater visibility into the pulse of the company in various areas and are able to quickly deliver solutions to new business requirements.
Recommendations to others considering the product:
If you are considering a platform that is visually appealing and easy to use along with one that you can make changes to without a bunch of headache then this is your CRM.
Customizable Data Collection
What do you like best about the product?
It is incredibly easy to manage and customize to meet all of our needs.
What do you dislike about the product?
Some basic features that do not get addressed like being able to choose chart colors.
What problems is the product solving and how is that benefiting you?
Collecting nonprofit data and having a single source of truth for all of our data questions.
Great for small businesses
What do you like best about the product?
Super easy to customize for non-tech-savvy people. Has an amazing app store for plug-ins for anything you need
What do you dislike about the product?
Very expensive. Not always the best UI. Sometimes a bit "too heavyweight" for my small business needs
What problems is the product solving and how is that benefiting you?
I'm a small business and I use Salesforce to manage my business end-to-end. From sales, to account management, to customer services, to general operations. Can't live without it.
Recommendations to others considering the product:
It's a great platform to manage your whole business; not just sales.
Great platform. so may possibilities
What do you like best about the product?
I love that it is cloud based, quick, responsive and very scalable. It brings so much power and possibilities for our Support team with Phone and Chat integration and others that I haven't yet seen.
What do you dislike about the product?
It is expensive for the customer community side.
What problems is the product solving and how is that benefiting you?
We use it for Sales and Service.
Support salesforce reps with an easy to adjust CRM solution
What do you like best about the product?
360 degree view on valuable information about our customers.
Great report and Dashboard capabilities.
Great report and Dashboard capabilities.
What do you dislike about the product?
Data quality must be high but costs time
What problems is the product solving and how is that benefiting you?
getting all information on one glance
Good
What do you like best about the product?
Good product can crete report ana i like most this
What do you dislike about the product?
report wizard becose its not so simple and needtraing
What problems is the product solving and how is that benefiting you?
track all leada
Best product in market
What do you like best about the product?
Creativity and Innovation always motivates me to work with Salesforce.
What do you dislike about the product?
Actually nothing which i really say any worng
What problems is the product solving and how is that benefiting you?
Sales, Service, Marketing and Community cloud.
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