Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Great Process Creation Tools, but Can Be Slow at Times
What do you like best about the product?
The facilities to create almost every process you need
What do you dislike about the product?
sometimes it’s a little bit slow and you need to refresh the page
What problems is the product solving and how is that benefiting you?
To organize marketing campaigns
Great Scalability
What do you like best about the product?
The ability to vertically and horizontally scale
What do you dislike about the product?
The naming and renaming of their products.
What problems is the product solving and how is that benefiting you?
Connecting teams and workflows
Sales Cloud is Amazing
What do you like best about the product?
Easy to use and view all of the content i need to view
What do you dislike about the product?
There is nothing I hate about the product
What problems is the product solving and how is that benefiting you?
Allow me to manage opportunities in contacts throughout the whole entire sales process
Great KPIs, But Disappointing UI
What do you like best about the product?
KPI and ROI reporting and visibility are great
What do you dislike about the product?
The limitations of Path. I had to use a screen flow to accomplish user requirements
What problems is the product solving and how is that benefiting you?
We are moving from a much less robust CRM. Sales Cloud is going to increase visibility and forecasting
Great Customer Overview, But 360° View Needs Improvement
What do you like best about the product?
360° view of every customer, with all touchpoints — leads, opportunities, interactions, and activities — in one place
What do you dislike about the product?
While flexibility is great, too much customization (by different admins or consultants over time) can lead to a cluttered org, duplicate fields, and technical debt that’s hard to clean up
What problems is the product solving and how is that benefiting you?
Faster lead conversion.
Great Lead and Opportunity Features, Still Exploring Sales Cloud
What do you like best about the product?
Lead module , accounts,contacts, opportunity path
What do you dislike about the product?
As of now havent worked fully on sales cloud
What problems is the product solving and how is that benefiting you?
Easy to convert the leads to potential buyer
Great CRM system for GTM
What do you like best about the product?
Best CRM software for Sales , SE and CSM
What do you dislike about the product?
Change is technology in a short span of time and hardly get time for business to transform
What problems is the product solving and how is that benefiting you?
sals could and service could to run GTM systems
Great Efficiency and User Experience, but Survey Features Need Improvement
What do you like best about the product?
Increased efficiency in everyday tasks, improved accuracy, better data integrity, advanced audit trails, better user experience and fewer clicks and steps
What do you dislike about the product?
That the survey features has such limited capabilities without the meed for add on licenses
What problems is the product solving and how is that benefiting you?
Pipeline and cintract management. Cutomwr and prospect management
Highly Recommend for Sales Management with Easy Setup
What do you like best about the product?
I find the Sales Cloud invaluable for managing sales efficiently, allowing our users and sellers seamless access to customer data in one convenient place. The easy setup using an approved partner was a plus. I particularly appreciate the user-friendly interface and essential features like high-velocity sales cadences, email templates, and reminders that boost productivity. The setup effectively solves our issues, demonstrating its reliability.
What do you dislike about the product?
I find expanding memory, data storage, and managing licenses with Sales Cloud challenging. Making this process easier would significantly improve the user experience.
What problems is the product solving and how is that benefiting you?
Sales Cloud consolidates customer data, enhancing access and sales management, and uses setup to address existing issues.
Well-Built CRM for Data Centralization
What do you like best about the product?
I appreciate how the CRM offers a clear and integrated view of customer data on a single screen, allowing quick access to information such as name, phone, and email. I also value the detailed complementary information for sales and interactions with customers and partners. The implementation process, although challenging, becomes easier with the right partners. The centralization of data is a crucial solution that the system offers, standing out among other options. Furthermore, I trust in the robustness and solid construction of the solution, which makes it indispensable for my daily work.
What do you dislike about the product?
The implementation of the system is never easy and there are usually initial difficulties.
What problems is the product solving and how is that benefiting you?
I use the product to centralize customer data, which solves the problem of scattered information and facilitates more effective interactions during sales.
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