Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Great for Lead Management, Lacks Insurance Policy Features
What do you like best about the product?
It allows us to manage leads and opportunities
What do you dislike about the product?
It does not have insurance policy management
What problems is the product solving and how is that benefiting you?
Lead management
Adding Value to the organization
What do you like best about the product?
Drives efficiencies for our teams bringing valuable data to their hands and with fewer clicks. Allows us to provide timely support
What do you dislike about the product?
Implementation is complicated when you have complex processes
What problems is the product solving and how is that benefiting you?
Solving our data reporting need to take better decisions
Straightforward and User-Friendly Platform for Managing Opportunities
What do you like best about the product?
The platform is straightforward and user-friendly for end users throughout the opportunity life cycle.
What do you dislike about the product?
Pipeline management is hard for the rep managers to get complete insights.
What problems is the product solving and how is that benefiting you?
Just the opportunity pipeline management
Fast Performance, but Flow Limitations Disappoint
What do you like best about the product?
The software stands out for its speed and efficiency. It is also very easy to use and simple to understand, making it accessible for users of all levels.
What do you dislike about the product?
There are some limitations with flow, and at times, apex enforcement is required.
What problems is the product solving and how is that benefiting you?
All the information about a client is conveniently stored in one place.
Great for Team Collaboration, but Slow Page Loads Frustrate
What do you like best about the product?
Allowing our Sales team 1 place to seamlessly connect with customers and back office teams.
What do you dislike about the product?
The spinning dots when pages are loading.
What problems is the product solving and how is that benefiting you?
This platform serves as a one-stop shop where our sales and sales support teams can collaborate effectively to better serve our customers.
All-in-One Convenience, but Stakeholder Management Can Be Tricky
What do you like best about the product?
Everything you need is conveniently located in one place, allowing you to handle all your tasks from a single spot.
What do you dislike about the product?
Managing stakeholder expectations can sometimes be a complex task.
What problems is the product solving and how is that benefiting you?
It simplifies the process for advisors and brokers to stop, making things much more straightforward for them.
Excellent, forecasting, Reporting and 3rd party Integration, but Dashboard Flexibility Lacking
What do you like best about the product?
Great reporting, integrated well with GTM tools
What do you dislike about the product?
Limitations on count of dynamic dashboard and additional ones need to be purchased
What problems is the product solving and how is that benefiting you?
Helping us forecast
Great Experience Overall
What do you like best about the product?
The user experience is great. Very user friendly
What do you dislike about the product?
Sometimes there is a lag and users have issues
What problems is the product solving and how is that benefiting you?
Creating opportunities for advisors easy way to track business
Powerful Data Solutions, but High Costs Can Be a Barrier
What do you like best about the product?
It seems that any data-related problem we face can be resolved. No matter the challenge, there always appears to be a solution available when it comes to handling data.
What do you dislike about the product?
The cost can at times be prohibitive, especially when taking into account the amount of money that has already been spent.
What problems is the product solving and how is that benefiting you?
Making our lead to cash more efficient for our organization
Powerful Sales Process Centralization, but Steep Learning Curve for Beginners
What do you like best about the product?
What I like most about Salesforce Sales Cloud is how it centralizes the entire sales process and provides full visibility of the pipeline.
What do you dislike about the product?
The platform is very powerful but can feel complex at the beginning, especially for new users who are not familiar with CRM systems.
What problems is the product solving and how is that benefiting you?
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