Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Automation and Collaboration, Slight Learning Curve
What do you like best about the product?
I like how Salesforce Sales Cloud automates tasks, cutting down on manual repetitive work. The pipelines feature is great for organizing deals and tasks effectively. I also value team collaborations, which help get the team aligned and facilitate task discussions.
What do you dislike about the product?
Salesforce Sales Cloud has a bit of a learning curve for beginners and is a little complex to set up. It's also a little time-consuming and technical during the initial setup.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to manage leads and track deals. It centralizes data, aids in forecasting, and reduces manual work. Automations cut repetitive tasks, pipelines help organize deals, and collaboration tools align the team and facilitate task discussions.
Exceptional Data Management Made Easy
What do you like best about the product?
Data management and the interface is very userfriendly
What do you dislike about the product?
Always lags and no shortcuts to opportunities makes it difficult to log activities
What problems is the product solving and how is that benefiting you?
A lot of problems like tracking opportunities and clients. Keeping a check on sales performance (team and individual). Cadences are also helping big time
Excellent Customization and Automation for Pipeline Management
What do you like best about the product?
Customization, good pipeline management features and automation
What do you dislike about the product?
High cost, steep learning curve which slows down implementation time
What problems is the product solving and how is that benefiting you?
Lead management, opportunity tracking
Efficient Sales Management with Strong Automation and Visibility
What do you like best about the product?
1. Centralizes the entire sales process, including leads, opportunities, accounts, and activities, in one platform.
2. It is flexible and customizable to fit real business workflows.
3. It has strong automation features with Flows and process automation, which saves a lot of manual effort.
4. It gives excellent visibility through real-time reports and dashboards for tracking pipeline and performance.
5. It enhances the working relationship between the sales reps and managers with common data.
6. It also adapts easily to meet changing demands.
7. It comes with a friendly interface, which easily allows sales people to master the system.
2. It is flexible and customizable to fit real business workflows.
3. It has strong automation features with Flows and process automation, which saves a lot of manual effort.
4. It gives excellent visibility through real-time reports and dashboards for tracking pipeline and performance.
5. It enhances the working relationship between the sales reps and managers with common data.
6. It also adapts easily to meet changing demands.
7. It comes with a friendly interface, which easily allows sales people to master the system.
What do you dislike about the product?
1. Can be confusing for first-time users, in particular because of the number of options available
2. The initial configuration and customization may consume considerable time if not planned properly
3. Licensing fees as well as costs associated with add-ons can be quite steep when working in small teams or managing a small business
4. Certain standard functions must be further customized for specific business applications
5. Performance may gradually slow down in poorly optimized orgs as might be overwhelmed by too many automations in their ors.
6. Reporting is a robust capability in itself, though there is a learning curve with more advanced reports and diagnostic views.
7. The system requires constant maintenance to ensure it remains clean and efficient.
2. The initial configuration and customization may consume considerable time if not planned properly
3. Licensing fees as well as costs associated with add-ons can be quite steep when working in small teams or managing a small business
4. Certain standard functions must be further customized for specific business applications
5. Performance may gradually slow down in poorly optimized orgs as might be overwhelmed by too many automations in their ors.
6. Reporting is a robust capability in itself, though there is a learning curve with more advanced reports and diagnostic views.
7. The system requires constant maintenance to ensure it remains clean and efficient.
What problems is the product solving and how is that benefiting you?
It solves the problem of scattered sales data by gathering leads, accounts, contacts, and opportunities into one system.
It eliminates manual tracking in spreadsheets by automating follow-ups, task creation, and stage updates.
Improved visibility into the sales pipeline drives more accurate and reliable forecasting.
Prioritize the right opportunities using reports, dashboards, and lead insight.
It reduces missed follow ups and delays by reminders and activity tracking.
This makes collaboration easy, as teams have the same view of real-time data and updates.
That helps me personally do work more efficaciously: decreases repetitive work, and clearly shows what needs my attention next.
It eliminates manual tracking in spreadsheets by automating follow-ups, task creation, and stage updates.
Improved visibility into the sales pipeline drives more accurate and reliable forecasting.
Prioritize the right opportunities using reports, dashboards, and lead insight.
It reduces missed follow ups and delays by reminders and activity tracking.
This makes collaboration easy, as teams have the same view of real-time data and updates.
That helps me personally do work more efficaciously: decreases repetitive work, and clearly shows what needs my attention next.
Powerful Lead Management and Insightful Dashboards
What do you like best about the product?
What I like best about the Salesforce sales cloud is how powerful it is for managing leads and tracking the entire sales pipeline everything from contact to deal is organised in one place and the reporting dashboards give clear visibility into what working and what not
What do you dislike about the product?
What I dislike about sales for sales cloud is that it can feel complex and overwhelming at first. The setup and customisation take time and it often need training to use properly it's very powerful but not easy tool to get started with
What problems is the product solving and how is that benefiting you?
Salesforce sales cloud solve the problem of a scattered seles data and lack of visibility it brings leads, contact, deals and follow up into one system that help me track every opportunity clearly stay on the top of the pipeline and make better decision based on data instead of guesswork
Salesforce experiance
What do you like best about the product?
What I like most about Salesforce Sales Cloud is how powerful and customizable it is for managing complex sales processes. It provides a centralized view of leads, accounts, and opportunities, strong reporting and forecasting capabilities, and seamless integration with other tools.
What do you dislike about the product?
Salesforce Sales Cloud can feel overcomplicated at times, especialy for smaller teams or when you dont need all the advanced features. The setup and customization require a lot of time, and some workflows are not very intuitive at first. Also, the pricing can get expensive as you add more users and features.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud solves the problem of having sales data scattered across different tools and spreadsheets. It gives us one central place to track leads, accounts, opportunities, and deal progress. This makes the sales process more transparent, improves follow-ups, and helps the team stay aligned.
Empowers Data Management and Business Growth
What do you like best about the product?
The data management of the with anf building the good data relationship with client to manage their data sales cloud also helps to enhance their business and track their data to get more crystal clear idea where and client can hands their business.
What do you dislike about the product?
There are some certains limitations regarding the sales cloud while coming to the licences and the fluctuation between the UI so that user could get a particular clear idea that what they want from the software and what they do not want when they are using the licence is so it could be better to give and previously a good idea on their customer need so it can be a sales cloud service cloud health club any so the customer would not be or the user would not be very confused using their entire there in target.
What problems is the product solving and how is that benefiting you?
Sales cloud help to manage the data very securely first of all and to enhance the integrated with other systems either it jeera either with fire either with any moles of any other system it would get very fast synchronisation the support pack support of Salesforce is also very fast attitude attitude service the licence is management system within the renewal and their use I like this benefits through industry the all over global industries and all users can use it very easily so I like this very most.
Salesforce: The Ultimate All-in-One AI CRM for Seamless Sales
What do you like best about the product?
Being no 1 AI CRM in the world, Salesforce is way beyond than other competitor in the market. All the things related to the sales engagement is in single platform, it is very helpful from capturing lead to getting opportunity closed in single CRM. It makes the whole sales process hustle less.
What do you dislike about the product?
Although it is the number 1 CRM in the world, the cost of the licenses in the salesforce is very high. So, small and medium size companies can't afford Salesforce.
What problems is the product solving and how is that benefiting you?
Sales cloud brings all the things which are required to manage sales engagement in one platform. Which eliminates the problem of capturing different data records in different platforms or places.
Organized CRM with Robust Integrations
What do you like best about the product?
I like that Salesforce Sales Cloud organizes all customer info in one place, making tracking sales easy, and provides helpful reports and automation to save time. I enjoy how well it integrates with other tools like email, marketing apps, and collaboration platforms, which keeps all workflows connected and makes teamwork smoother.
What do you dislike about the product?
Salesforce Sales Cloud can be complex to set up, some features are overwhelming, and reporting could be more intuitive.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to manage customer relationships, track sales, and streamline communication, solving issues like disorganized data and missed follow-ups, helping me work more efficiently and close deals faster.
Insightful Reporting and Smart Automation Enhance Sales Cloud Experience
What do you like best about the product?
I like sales cloud Reporting and Dashboard as this gives me more idea on the open opportunities. I also like the automation part as it automatically populates the some of the fields according to the conditions fulfilled.
What do you dislike about the product?
Sometimes it takes a lot of time because of the many automation in the backend, also its UI can be improved as it confuses the user.
What problems is the product solving and how is that benefiting you?
Sales cloud helps us refine the lead from our campaign. Also its sales pipeline let us know each step of the sales process which my company uses.
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